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Entry Level Xfinity Customer Service information

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How much do entry level xfinity customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for entry level xfinity customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

Can you work from home for Xfinity?

Entry Level Xfinity Customer Service positions are typically based in physical locations such as retail stores or call centers, and working from home is generally not available for these roles. However, some remote customer service roles may be offered depending on the company's current policies and job requirements. Candidates should review specific job postings for remote work options and necessary equipment or certifications.

What is an entry level customer service job?

An entry level customer service job involves assisting customers with inquiries, complaints, or product information, often requiring basic communication and problem-solving skills. These roles typically involve working in retail, call centers, or service environments and may require familiarity with customer management tools or software. They are suitable for individuals starting their careers with minimal prior experience.

What are the qualifications for Comcast freshers?

For an entry-level Xfinity Customer Service position, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and a customer-focused attitude are also important; some roles may require familiarity with CRM software or technical troubleshooting tools.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

How much do Xfinity employees get paid?

Entry-level Xfinity customer service representatives typically earn around $12 to $15 per hour, depending on location and experience. The role often involves basic technical skills and customer interaction, with opportunities for raises and advancement over time.
More about Entry Level Xfinity Customer Service jobs
What cities are hiring for Entry Level Xfinity Customer Service jobs? Cities with the most Entry Level Xfinity Customer Service job openings:
What are the most commonly searched types of Xfinity Customer Service jobs? The most popular types of Xfinity Customer Service jobs are:
What states have the most Entry Level Xfinity Customer Service jobs? States with the most job openings for Entry Level Xfinity Customer Service jobs include:
What job categories do people searching Entry Level Xfinity Customer Service jobs look for? The top searched job categories for Entry Level Xfinity Customer Service jobs are:
Entry Level Xfinity Customer Service jobs near you
Infographic showing various Entry Level Xfinity Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Xfinity Retail Sales Associate- Braintree

Xfinity Retail Sales Associate- Braintree

Blufox Mobile

Braintree, MA • On-site

$18 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Job Listing: Xfinity Retail Sales Associate
Company Overview: : Blufox Mobile, is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Sales Associate
Compensation:
  • Aggressive hourly pay plus rich commission
  • Expected earnings: $18-35 per hour
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission
Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:
  1. Sales:

  • Present, promote, and sell Xfinity products/services to existing and prospective customers.
  • Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
  • Execute sales closing techniques consistently to meet and exceed sales targets.

  1. Customer Service:

  • Maintain a courteous and friendly attitude while interacting with customers.
  • Build positive relationships with customers to enhance the company's public perception.
  • Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

  1. Organization Goals:

  • Work well with the team, demonstrating relationship management skills.
  • Stay updated on current and emerging communication and entertainment technologies.
  • Achieve overall performance goals of the organization.

Benefits:
  • Medical, Dental, Vision, 401k
  • Paid training
  • Opportunities for promotion
  • Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:
  • Automatic compensation increases through the "Blufox Raise Program."
  • Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.
Core Responsibilities:
  • Present, promote, and sell Xfinity products/services effectively.
  • Execute sales closing techniques consistently.
  • Maintain a positive customer experience and strive for high Net Promoter Scores.
  • Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:
  • High School diploma or equivalent
  • 2-5 years of sales experience preferred, not required.
  • Wireless/Cable/Retail sales experience preferred, not required.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.

Apply