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Entry Level Xfinity Customer Service Jobs in Florida

Comcast

Xfinity Retail Service Associate

Stuart, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Retail Service Associate

Stuart, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Retail Service Associate

Leesburg, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Comcast

Xfinity Retail Service Associate

Boca Raton, FL · On-site

$15.63/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Sales Consultant

Naples, FL

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Entry Level Xfinity Customer Service information

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What are the most commonly searched types of Xfinity Customer Service jobs in Florida? The most popular types of Xfinity Customer Service jobs in Florida are:
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Florida? For Entry Level Xfinity Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Florida look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Florida are:
What cities in Florida are hiring for Entry Level Xfinity Customer Service jobs? Cities in Florida with the most Entry Level Xfinity Customer Service job openings:
Entry Level Xfinity Customer Service jobs near you
Xfinity Retail Service Associate

Xfinity Retail Service Associate

Comcast

Stuart, FL

$15/hr

Full-time

Posted 7 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities 

  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. 

  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. 

  • May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.  

  • Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. 

  • Serves as an in-store expert for Xfinity Mobile support.  Providing in-store post-sales support for device data transfers and phone number ports. 

  • Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. 

  • Assists Store Leadership in Inventory and Merchandising responsibilities: 

  • Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.  Assists with receiving inventory and properly stocking the back of house to store standards. 

  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. 

  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. 

  • Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity. 

  • Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. 

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

  • Other duties and responsibilities as assigned. 

Education Level 

  • High School or Equivalent 

Field of Study 

Certifications 

Years of Experience 

  • Generally requires 0-2 years related experience. 

Compliance 

 Comcast is an EEO/AA/Drug Free Workplace. 

Disclaimer 

 The above information has been designed to indicate the general nature and level of work performed by employees in this role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. 

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Resilience; Communication; Professional Integrity


Salary:

Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 Years

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