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Entry Level Workforce Management Real Time Analyst Jobs in California

Restoration Hardware

Real-Time Analyst

Tracy, CA

Support schedule changes and manage team member availability OUR REQUIREMENTS * 2+ years of experience in a real-time analyst or workforce management role, preferably with a focus on multi-location ...

RH

Real-Time Analyst

Tracy, CA

Support schedule changes and manage team member availability OUR REQUIREMENTS * 2+ years of experience in a real-time analyst or workforce management role, preferably with a focus on multi-location ...

RH

Real-Time Analyst

Tracy, CA · On-site

$21 - $38/hr

Support schedule changes and manage team member availability OUR REQUIREMENTS * 2+ years of experience in a real-time analyst or workforce management role, preferably with a focus on multi-location ...

Figma

Workforce Management Analyst

San Francisco, CA · On-site +1

As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...

AAA

Call Center Scheduling Coordinator

Costa Mesa, CA · On-site

$25.03 - $33.34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to analyze data, prioritize work, and make real-time operational decisions. * Experience with Genesys Cloud, workforce management systems, and automatic call distribution (ACD) platforms.

SpaceX

Propulsion Analyst, Structures (Raptor)

Hawthorne, CA

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PROPULSION ANALYST, STRUCTURES (RAPTOR) Raptor Structural Analysts ensure that the world's most advanced rocket engine is capable of withstanding extreme pressures, temperatures, vibrations ...

Pyramid Consulting, Inc.

WFM Analyst

San Diego, CA · On-site

$40 - $42/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Real-Time Operations (RTO) teams covering upcoming scheduling windows * Performance Monitoring ... Experience: 2+ years of hands-on experience in a workforce management, scheduling, or operations ...

AltaMed

Patient Service Center Workforce Analyst

Anaheim, CA · On-site

$68K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The WF Analyst interacts with management and executives to plan, develop, and execute on PSC ... Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition ...

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Entry Level Workforce Management Real Time Analyst information

What is the difference between Entry Level Workforce Management Real Time Analyst vs Entry Level Workforce Planning Analyst?

AspectEntry Level Workforce Management Real Time AnalystEntry Level Workforce Planning Analyst
Primary FocusMonitoring and adjusting staffing in real-time to meet demandForecasting and planning staffing needs for future periods
Skills RequiredData analysis, real-time decision making, communicationForecasting, data analysis, strategic planning
Work EnvironmentContact centers, customer service operationsContact centers, call centers, customer service departments
CertificationsBasic data analysis, workforce management toolsForecasting, scheduling, workforce management software

While both roles involve workforce management, the Entry Level Workforce Management Real Time Analyst focuses on real-time staffing adjustments, whereas the Entry Level Workforce Planning Analyst emphasizes future staffing forecasts and planning. Both positions require analytical skills and familiarity with workforce management tools, but their daily tasks and objectives differ significantly.

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Entry Level Workforce Management Real Time Analyst jobs near you
Infographic showing various Entry Level Workforce Management Real Time Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Real Time Analyst (WFM)

Rapid Response Monitoring

Corona, CA • On-site

Full-time

Re-posted 24 days ago

Rapid Response Monitoring rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 116 rated security

Job description

Job Summary:
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems, dedicated to protecting life and property. The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize operations and improve service levels through effective decision-making and collaboration with management.
Responsibilities:
• Closely monitor all Operational alarm and call traffic, advising potential changes to queues and skillsets that will improve coverage and positively impact overall service levels. Maintaining situational awareness and adaptability is key.
• Work closely with Operations supervisors and managers during shift to ensure communication of necessary changes impacting specialist and other areas of business.
• Manage the fluctuation of staffing shrinkage throughout the shift to ensure stable coverage in all areas of operations.
• Closely monitor, log and communicate any service levels at risk or not meeting requirements.
• Closely monitor volume of alarms and calls ensuring max delays remain within acceptable range to ensure business success.
• Take ownership of shift results and their impact on the business while keeping the employees and company’s best interest.
• Analyze and compare forecasted to actual daily data to identify disparities for the purpose of identifying possible issues and developing improvement for future forecast.
• Identify patterns and isolate alarm traffic generated by unforeseen circumstances.
• Use online weather resources to track adverse weather events that could impact alarm and call volume.
• Consult with Operations and Workforce Management to develop solutions to business challenges that impact overall customer service and service levels.
Qualifications:
Required:
• Bachelor or associate degree in Statistical Analysis, Communications, and/or Management-or a combination of coursework and experience.
• 1+ years of Workforce Management or Data Analyst experience.
• Previous experience with Aspect/Alvaria WFM Suite of products and services.
• Ability to be licensed in all required areas and obtain Department of Defense security clearance.
Company:
Rapid Response Monitoring is a Critical Events Response Center specializing in direct integrations with existing platforms. Founded in 1992, the company is headquartered in Syracuse, USA, with a team of 501-1000 employees. The company is currently Late Stage.

What Rapid Response Monitoring employees say

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