ZipRecruiter

Log In

2

Entry Level Virtual Customer Service Jobs (NOW HIRING)

Lennar

Virtual Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Virtual Customer Care Representative This is an in-office position Lennar is one of the nation ... customer service, giving back to the communities in which we work and live in, and fostering a ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Lennar

Virtual Customer Care Representative

Houston, TX · On-site +1

$15.25 - $20.75/hr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible ...

Lennar

Virtual Customer Care Representative

Houston, TX · On-site

$15.25 - $20.75/hr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible ...

Lennar Homes

Virtual Customer Care Representative

Houston, TX · On-site

$15.50 - $21/hr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible ...

next page

Showing results 1-20

All JobsEntry Level Virtual Customer Service Jobs

Entry Level Virtual Customer Service information

See salary details

$10

$16

$26

How much do entry level virtual customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for entry level virtual customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Virtual Customer Service Representative, and why are they important?

To thrive as an Entry Level Virtual Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk systems is typically required. Standout candidates demonstrate patience, active listening, and problem-solving skills to effectively support customers remotely. These abilities ensure efficient issue resolution, customer satisfaction, and positive brand representation in a virtual environment.

What are some common challenges faced in an Entry Level Virtual Customer Service role, and how can I prepare for them?

Entry Level Virtual Customer Service representatives often encounter challenges such as managing high call volumes, adapting to different customer personalities, and resolving issues remotely without face-to-face interaction. To prepare, it's helpful to develop strong communication skills, practice patience, and become comfortable using various customer support platforms. Staying organized and learning to manage time efficiently also help in balancing multiple tasks and meeting performance targets in a virtual setting.

What is the difference between Entry Level Virtual Customer Service vs Virtual Administrative Assistant?

AspectEntry Level Virtual Customer ServiceVirtual Administrative Assistant
Required SkillsCommunication, problem-solving, basic computer skillsOrganization, scheduling, communication, basic tech skills
Work EnvironmentCustomer support platforms, chat, emailOffice management tools, email, calendar apps
Employer & Industry UsageRetail, tech, service industriesBusiness, nonprofit, corporate sectors

Entry Level Virtual Customer Service focuses on assisting customers via chat, email, or phone, emphasizing communication and problem-solving. Virtual Administrative Assistants handle scheduling, email management, and administrative tasks. While both roles require strong communication skills and basic tech knowledge, they serve different functions within organizations and are used across various industries.

What are entry level virtual customer service jobs?

Entry level virtual customer service jobs are remote positions where individuals assist customers via phone, email, chat, or video calls. These roles typically involve answering questions, resolving issues, processing orders, and providing information about products or services. They are designed for those new to the customer service field, often requiring minimal experience and offering on-the-job training. Working virtually allows employees to perform their duties from home or any location with a stable internet connection.
What cities are hiring for Entry Level Virtual Customer Service jobs? Cities with the most Entry Level Virtual Customer Service job openings:
What are the most commonly searched types of Virtual Customer Service jobs? The most popular types of Virtual Customer Service jobs are:
What states have the most Entry Level Virtual Customer Service jobs? States with the most job openings for Entry Level Virtual Customer Service jobs include:
Entry Level Virtual Customer Service jobs near you

Virtual Customer Service/Sales Representative

Agent Alliance Inc.

Webster, NY • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision

Posted 10 days ago

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

  • Reach out to individuals who have requested more information on the benefits we offer
  • Schedule Zoom meetings with these members
  • Customize new benefit plans and adjust existing plans to fit the current needs of each client
  • Establish and maintain relationships with existing and new clients
  • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
  • Provide attentive customer service and any necessary administrative support in response to members' needs
  • Respond to and resolve client questions and concerns regarding their benefits
  • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

  • Medical (BlueCross BlueShield)
  • Dental, Vision, and Hearing insurance
  • Company stock options offered
  • Comprehensive paid training program
  • Weekly performance-based pay and bonuses, on average, $65,000 to $70,000 in the first year
  • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)