ZipRecruiter

Log In

2

Entry Level Virtual Customer Service Jobs (NOW HIRING)

IQVIA

Virtual Customer Engagement Specialist

Dallas, TX · On-site

$23 - $26.44/hr

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsEntry Level Virtual Customer Service Jobs

Entry Level Virtual Customer Service information

See salary details

$10

$16

$26

How much do entry level virtual customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level virtual customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an entry level virtual customer service representative?

Entry level virtual customer service jobs are remote positions where individuals assist customers via phone, email, chat, or video calls. These roles typically involve answering questions, resolving issues, processing orders, and providing information about products or services. They are designed for those new to the customer service field, often requiring minimal experience and offering on-the-job training. Working virtually allows employees to perform their duties from home or any location with a stable internet connection.

What skills and qualifications are needed for an entry level virtual customer service representative?

To thrive as an Entry Level Virtual Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk systems is typically required. Standout candidates demonstrate patience, active listening, and problem-solving skills to effectively support customers remotely. These abilities ensure efficient issue resolution, customer satisfaction, and positive brand representation in a virtual environment.

What are common challenges in an entry level virtual customer service role and how can I prepare for them?

Entry Level Virtual Customer Service representatives often encounter challenges such as managing high call volumes, adapting to different customer personalities, and resolving issues remotely without face-to-face interaction. To prepare, it's helpful to develop strong communication skills, practice patience, and become comfortable using various customer support platforms. Staying organized and learning to manage time efficiently also help in balancing multiple tasks and meeting performance targets in a virtual setting.

What is the difference between Entry Level Virtual Customer Service vs Virtual Administrative Assistant?

AspectEntry Level Virtual Customer ServiceVirtual Administrative Assistant
Required SkillsCommunication, problem-solving, basic computer skillsOrganization, scheduling, communication, basic tech skills
Work EnvironmentCustomer support platforms, chat, emailOffice management tools, email, calendar apps
Employer & Industry UsageRetail, tech, service industriesBusiness, nonprofit, corporate sectors

Entry Level Virtual Customer Service focuses on assisting customers via chat, email, or phone, emphasizing communication and problem-solving. Virtual Administrative Assistants handle scheduling, email management, and administrative tasks. While both roles require strong communication skills and basic tech knowledge, they serve different functions within organizations and are used across various industries.

What cities are hiring for Entry Level Virtual Customer Service jobs?

Cities with the most Entry Level Virtual Customer Service job openings:

What are the most commonly searched types of Virtual Customer Service jobs?

The most popular types of Virtual Customer Service jobs are:

What states have the most Entry Level Virtual Customer Service jobs?

States with the most job openings for Entry Level Virtual Customer Service jobs include:

Entry Level Virtual Customer Service jobs near you

Virtual Customer Support Specialist - WFH | Entry Level | Weekly Pay

Globe Life American Income Division

Gulfport, MS • On-site, Remote

$17 - $22.50/hr

Full-time

Medical, Life

Posted 7 days ago

Job description

Virtual Customer Support Specialist - WFH / Entry Level / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Career Path: Customer Support → Leadership DevelopmentAdvance Your Career From Home
Looking for a remote customer support career that offers flexibility, professional development, and the opportunity to advance into leadership?
AO is seeking motivated, people-focused professionals to join our growing virtual team as Customer Support Specialists. You'll work directly with individuals and families through scheduled virtual appointments, providing benefit information, answering questions, assisting with enrollment, and building long-term client relationships.
For individuals who demonstrate strong performance, accountability, and leadership potential, this role also provides a pathway toward training, mentorship, and future leadership opportunities.
No prior insurance experience is required. Full training and mentorship are provided.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry-Level Friendly - Training Provided
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Ongoing Mentorship & Professional Development
• Leadership Advancement OpportunitiesWhat You'll Do
As a Virtual Customer Support Specialist, you'll focus on helping clients understand their available benefits while delivering a professional, service-first experience.Customer Support & Client Relations
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage and available solutions
  • Assist with applications and enrollment
  • Provide ongoing policy and customer support
  • Assist with policy reviews and beneficiary updates
  • Build long-term relationships through consistent communication and follow-up
  • Maintain accurate digital client records
Professional & Leadership Development
  • Participate in weekly virtual training and coaching
  • Develop communication, customer service, and problem-solving skills
  • Work alongside experienced mentors
  • Learn effective client relationship and business-development strategies
  • Develop leadership skills for future advancement opportunities
  • Support newer team members as experience and responsibilities grow
Why Join AO?
🏠 100% Remote Flexibility
Work from home and eliminate the daily commute while staying connected through Zoom and other virtual platforms.
⏰ Flexible Schedule
Organize your schedule around your personal and professional goals while maintaining the consistency necessary to serve clients successfully.
📞 Qualified Leads - No Cold Calling
Work with individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads required.
Our approach emphasizes education, needs analysis, customer service, and relationship-building rather than high-pressure sales tactics.Weekly Pay & Earning Opportunities
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation as you advance

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training & Mentorship
You don't need previous insurance experience to apply.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly coaching and training calls
  • Leadership development
  • Ongoing professional education

We provide the systems and support-you bring the work ethic, coachability, and desire to grow.Leadership & Career Advancement
For individuals interested in building beyond an entry-level position, AO provides opportunities to advance based on performance, consistency, professional development, and leadership ability.
Potential growth opportunities may include:
  • Training and onboarding
  • Mentorship
  • Team development
  • Leadership
  • Management development
  • Advanced organizational leadership

Advancement is performance-based-not simply determined by tenure.Performance Incentives & Recognition
Top performers may qualify for additional company recognition and incentives, including:
  • 🌴 Incentive trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Vehicle incentive programs
  • 💻 Technology prizes, including MacBook Pros
  • 🏡 Travel and Airbnb experiences
  • 🏆 Performance recognition and awards
  • Leadership conferences and company events

All incentives are performance-based and subject to qualification requirements and program availability.What We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active-listening skills
  • Customer-focused and solutions-oriented mindset
  • Positive, professional attitude
  • Strong work ethic and dependable follow-through
  • Self-motivation and personal accountability
  • Ability to adapt and learn quickly
  • Strong organizational and time-management skills
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to receive feedback
  • Interest in professional and leadership development

Experience in customer service, retail, hospitality, healthcare, education, administrative support, banking, call centers, recruiting, military service, or sales is helpful-but not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and virtual technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.
Qualified applicants will have an opportunity to learn about the role, compensation structure, licensing requirements, training program, and advancement path before continuing through the interview process.Ready to Advance Your Career?
If you're looking for a work-from-home customer support opportunity where you can help people, develop valuable skills, increase your earning potential, and work toward future leadership, we encourage you to apply.
Submit your updated resume and apply today to be considered.Work From Home. Help Families. Develop Your Skills. Grow Into Leadership. 🚀

Apply