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Entry Level Virtual Customer Service Jobs in Chicago, IL

Remote Customer Service Agent

Crown Point, IN ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Gary, IN ยท Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Hammond, IN ยท Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

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Entry Level Virtual Customer Service information

See Chicago, IL salary details

$10

$17

$26

How much do entry level virtual customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level virtual customer service in Chicago, IL is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for an entry level virtual customer service representative?

To thrive as an Entry Level Virtual Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk systems is typically required. Standout candidates demonstrate patience, active listening, and problem-solving skills to effectively support customers remotely. These abilities ensure efficient issue resolution, customer satisfaction, and positive brand representation in a virtual environment.

What are common challenges in an entry level virtual customer service role and how can I prepare for them?

Entry Level Virtual Customer Service representatives often encounter challenges such as managing high call volumes, adapting to different customer personalities, and resolving issues remotely without face-to-face interaction. To prepare, it's helpful to develop strong communication skills, practice patience, and become comfortable using various customer support platforms. Staying organized and learning to manage time efficiently also help in balancing multiple tasks and meeting performance targets in a virtual setting.

What is the difference between Entry Level Virtual Customer Service vs Virtual Administrative Assistant?

AspectEntry Level Virtual Customer ServiceVirtual Administrative Assistant
Required SkillsCommunication, problem-solving, basic computer skillsOrganization, scheduling, communication, basic tech skills
Work EnvironmentCustomer support platforms, chat, emailOffice management tools, email, calendar apps
Employer & Industry UsageRetail, tech, service industriesBusiness, nonprofit, corporate sectors

Entry Level Virtual Customer Service focuses on assisting customers via chat, email, or phone, emphasizing communication and problem-solving. Virtual Administrative Assistants handle scheduling, email management, and administrative tasks. While both roles require strong communication skills and basic tech knowledge, they serve different functions within organizations and are used across various industries.

What is an entry level virtual customer service representative?

Entry level virtual customer service jobs are remote positions where individuals assist customers via phone, email, chat, or video calls. These roles typically involve answering questions, resolving issues, processing orders, and providing information about products or services. They are designed for those new to the customer service field, often requiring minimal experience and offering on-the-job training. Working virtually allows employees to perform their duties from home or any location with a stable internet connection.

What are the most commonly searched types of Virtual Customer Service jobs in Chicago, IL?

The most popular types of Virtual Customer Service jobs in Chicago, IL are:

Entry Level - Virtual Team Leader

Zuzick Organization of Globe Life

Gary, IN โ€ข On-site

Full-time

Posted 3 days ago

New


Job description

Run a Winning Team. Serve Families. Build a Legacy.

100% Remote | Insurance & Financial Services | Performance-Based Income

Lead and grow a team of licensed professionals like a coach builds a championship roster

Conduct virtual client presentations, helping families choose the best protection plans

Provide leadership training, mentorship, and accountability

Execute and teach the core "blueprint for success"

Help clients protect their income, assets, and loved ones through life insurance and financial strategies

Are you a competitive, disciplined leader who thrives on teamwork, pressure, and personal growth?

Do you believe leadership means leading from the frontโ€”not barking from the sidelines?

Weโ€™re looking for Business Athletes to step into a leadership role within our rapidly growing organization at Globe Life. This is NOT just another job. Itโ€™s an opportunity to run your own team like a sports franchiseโ€”with a proven playbook, unlimited earning potential, and a purpose bigger than any scoreboard.