Customer Service Manager
$15.75 - $16.75/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$15.75 - $16.75/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Norridge, IL · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Norridge, IL · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Norridge, IL · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Norridge, IL · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Palatine, IL · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Palatine, IL · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Aurora, IL · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
New
Customer Service Manager
Aurora, IL · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
New
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Wood Dale, IL · On-site
$99K - $122K/yr
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...
Customer Service Manager
Wood Dale, IL · On-site
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
Wood Dale, IL · On-site
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...
Customer Service Manager
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Quick apply
Customer Service Manager
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Be Seen First
Customer Service Manager
Northbrook, IL · On-site
$22 - $26/hr
Customer Service Manager Location: Northbrook, IL Pay Rate: $22.00 - $26.00 per hour Schedule: Monday-Friday | 8-Hour Day Shift Requirements: Resume / Interview / Authorization to Work in the U.S.
Quick apply
Be Seen First
Customer Service Manager
Northbrook, IL · On-site
$22 - $26/hr
Customer Service Manager Location: Northbrook, IL Pay Rate: $22.00 - $26.00 per hour Schedule: Monday-Friday | 8-Hour Day Shift Requirements: Resume / Interview / Authorization to Work in the U.S.
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Quick apply
Customer Service Manager
Harvey, IL · On-site
$84K - $116K/yr
Customer Service Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...
Customer Service Manager
$33.97 - $41.51/hr
Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...
Customer Service Manager
$33.97 - $41.51/hr
Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...
Customer Service Manager
Tinley Park, IL · On-site
$33.97 - $41.51/hr
Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...
Customer Service Manager
Tinley Park, IL · On-site
$33.97 - $41.51/hr
Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...
Mokena--Customer Service Manager
Mokena, IL · On-site
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are ...
Mokena--Customer Service Manager
Mokena, IL · On-site
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are ...
Mokena--Customer Service Manager
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are ...
Quick apply
Mokena--Customer Service Manager
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are ...
Virtual Customer Service Manager information
See Chicago, IL salary details
$25.2K - $32.4K
5% of jobs
$32.4K - $39.6K
14% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$39.6K - $46.7K
16% of jobs
The median wage is $53.2K / yr.
$46.7K - $53.9K
17% of jobs
$53.9K - $61.1K
12% of jobs
$61.1K - $68.2K
9% of jobs
$69.8K is the 75th percentile. Wages above this are outliers.
$68.2K - $75.4K
11% of jobs
$75.4K - $82.6K
6% of jobs
$82.6K - $89.7K
5% of jobs
$89.7K - $96.9K
2% of jobs
$96.9K - $104K
3% of jobs
$25.2K
$59.7K
$104K
How much do virtual customer service manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for virtual customer service manager in Chicago, IL is $59,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $72,100.00 per year, depending on experience, location, and employer.
What does a virtual customer service manager do?
A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.
What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?
To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.
How does a virtual customer service manager effectively lead and support a remote customer service team?
A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.
What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?
| Aspect | Virtual Customer Service Manager | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | Customer service management experience, leadership skills | Customer service or support certifications, technical knowledge |
| Work Environment | Oversees teams, manages customer service strategies | Handles customer inquiries, provides technical support |
| Employer & Industry Usage | Retail, tech, service industries with team management | Tech companies, e-commerce, service providers |
| Search & Comparison Intent | Management, leadership, team oversight | Technical support, customer assistance |
The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.
What are the most commonly searched types of Virtual Customer Service jobs in Chicago, IL?
The most popular types of Virtual Customer Service jobs in Chicago, IL are:
What are popular job titles related to Virtual Customer Service Manager jobs in Chicago, IL?
For Virtual Customer Service Manager jobs in Chicago, IL, the most frequently searched job titles are:
- Customer Experience Representative
- Work From Home Customer Escalation Representative
- Remote Netsuite Sales Representative
- Work From Home R&L Carriers
- Entry Level Online Customer Service Representative
- Work From Home Free People Stylist
- At Home Customer Service Representative
- Work From Home Costume Stitcher
What job categories do people searching Virtual Customer Service Manager jobs in Chicago, IL look for?
The top searched job categories for Virtual Customer Service Manager jobs in Chicago, IL are:
- At Home Remote
- Work From Home Customer Service Nordstrom
- Overnight Work From Home
- Kratos Business Executives Inc
- At&T Customer Service Representative
- Nipsco Customer Service Representative
- Allstate Customer Service
- Remote Customer Service Insurance
- Customer Service Bachelor Degree
- Remote Customer Service Representative Teleperformance
What cities near Chicago, IL are hiring for Virtual Customer Service Manager jobs?
Cities near Chicago, IL with the most Virtual Customer Service Manager job openings:
$15.75 - $16.75/hr
Part-time
Posted 16 days ago
Hobby Lobby rating
6.2
Based on 884 frontline employees who took The Breakroom Quiz
20th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting part-time and seasonal range - $15.75 - $16.75 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US