Entry Level User Research Jobs (NOW HIRING)

Associate Product Manager

About the Role

The Associate Product Managerwill join the market-leading team at Thomson Reuters Westlaw and kickstart their product management career by helping transform legal research and litigation workflows with generative AI. We are seeking an enthusiastic and highly organized Associate Product Manager to assist in developing and refining automated evaluation systems for our cutting-edge AI models. This entry-level product role offers a unique opportunity to learn product management fundamentals while applying your understanding of legal processes to ensure the reliability of AI tools used by legal professionals. You will work closely with product managers, research scientists, and engineers, contributing to the development of innovative legal technology.

Key Responsibilities:

• Legal Research Analysis: Assist in analyzing legal research and litigation workflows to understand user needs and how generative AI can assist with specific tasks (e.g., legal research, brief analysis, motion improvement). Help document evaluation criteria needed to meet the high standards of legal practice under the guidance of senior team members.
• Evaluation Specification & Support:Support the implementation of automated evaluation frameworks by developing clear functional specifications and tracking key metrics. Help assess factors like factual accuracy, legal soundness, citation validity, and relevance for specific features based on defined criteria.

• Data & Testing Assistance:Assist with the creation, organization, and curation of datasets needed for auto-evaluation. Support the coordination of automated testing, track execution results, document findings, and escalate potential issues for improvement.
• Requirements Documentation & Collaboration:Work closely with product managers, research scientists, engineers, and attorney editors to meticulously document requirements, user stories, and specifications for evaluation features. Facilitate clear communication within the development team.
• Technical Learning & Application:Develop a strong understanding of LLMs, generative AI evaluation techniques, and prompt engineering through active learning and on-the-job training. Assist in applying this knowledge to support the improvement of evaluation methods.
• Status Reporting:Assist in clearly communicating feature status, progress against requirements, evaluation results, and potential risks to the immediate team and stakeholders as directed.
• User & Market Research Support:Assist with user research activities (e.g., note-taking during interviews, survey data collation) and competitive analysis to help gather insights into user needs regarding AI content evaluation.

About You:

You are a fit for the role of Associate Product Manager if your background includes:

• Legal Expertise (Required): J.D. from an accredited law school and a strong understanding of legal research methods, concepts, and their application within litigation workflows. Ability to dissect complex legal issues.

• Product Aptitude (Required): 0-2 years of experience in a related field (associate attorney, law clerk, legal technology) or direct experience as an Associate Product Manager. Demonstrable aptitude for product thinking, requirements gathering, and translating needs into specifications, especially for evaluation.

• AI & Technical Curiosity (Required):Strong, demonstrable interest in artificial intelligence, particularly generative AI. Eagerness and ability to quickly learn about AI tools, techniques, evaluation metrics, and data quality concepts. (Prior AI experience or basic programming is a plus, but not required).
• Analytical & Detail-Oriented: Good analytical and problem-solving skills with exceptional attention to detail. Ability to break down information and learn complex topics systematically. Comfortable asking questions to clarify ambiguity.
• Communication & Collaboration: Excellent written and verbal communication skills. Strong ability to collaborate effectively within a team environment and document information clearly.
• Mindset & Work Ethic: Bright, tech-savvy, highly organized, proactive learner with a strong sense of ownership and a drive to contribute to team success. Eager to learn and stay informed about technology trends.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $83,100 USD - $154,300 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 USD - $133,900 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department atHR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com