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Entry Level User Research Jobs (NOW HIRING)

ASM Research

Customer Service Representative

$16.50 - $22.25/hr

Position Overview The Customer Service Representative, Junior provides entry-level, first-line ... Perform initial triage and basic troubleshooting for routine end-user issues involving workstations ...

Abbott

R&D Technician I

Saint Paul, MN · On-site

$21 - $25/hr

Paul, MN, 100% Onsite Duration : 6+ months Responsibilities : * Entry-level technical role ... Understand clinical relevance to ensure simulated use models reflect design inputs and user needs.

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Entry Level User Research information

See salary details

$30K

$113.1K

$164.5K

How much do entry level user research jobs pay per year?

As of Jul 13, 2026, the average yearly pay for entry level user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level User Researcher, and why are they important?

To thrive as an Entry Level User Researcher, you need foundational skills in research methods, data analysis, and an understanding of user-centered design, often supported by a relevant degree such as psychology, HCI, or a related field. Familiarity with tools like UserTesting, SurveyMonkey, and basic statistical software, as well as experience with usability testing platforms, is typically required. Strong communication, curiosity, and empathy are important soft skills that enable effective collaboration and understanding of user needs. These skills and qualities are vital for gathering meaningful user insights that drive product improvements and ensure a positive user experience.

What are entry level user research jobs?

Entry level user research jobs are positions designed for individuals who are new to the field of user research, often recent graduates or those transitioning from related roles. These jobs typically involve assisting with planning, conducting, and analyzing user studies to help improve products or services. Entry level user researchers work closely with senior researchers and cross-functional teams to gather insights about user needs, behaviors, and pain points. Common responsibilities might include recruiting participants, taking notes during interviews, analyzing data, and creating reports.

What is the difference between Entry Level User Research vs User Experience Designer?

AspectEntry Level User ResearchUser Experience Designer
Required CredentialsBachelor's in Psychology, Sociology, or related field; basic research skillsBachelor's or Master's in Design, Human-Computer Interaction, or related field; design portfolio
Work EnvironmentResearch teams, product teams, usability labsDesign teams, cross-functional teams, collaborative workspaces
Employer & Industry UsageTech companies, startups, market research firmsTech, software, app development, digital agencies
Common Search & ComparisonYesYes

Entry Level User Research focuses on gathering user insights through interviews, surveys, and usability testing to inform product development. User Experience Designers create the overall design and user flow, often utilizing research findings to craft engaging interfaces. While both roles collaborate closely, research roles emphasize data collection and analysis, whereas design roles focus on visual and interaction design.

What are some typical challenges faced by entry-level user researchers, and how can they overcome them?

Entry-level user researchers often encounter challenges such as building rapport with participants, synthesizing large amounts of qualitative data, and effectively communicating insights to cross-functional teams. Overcoming these hurdles involves practicing active listening, using structured frameworks for analysis, and collaborating closely with designers and product managers. Seeking regular feedback from senior researchers and participating in peer review sessions can also accelerate learning and help new researchers build confidence in their findings.
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Entry Level User Research jobs near you
Contact Center Transformation - Senior Associate

Contact Center Transformation - Senior Associate

Pwc

Denver, CO

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

20th of 58 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

The Opportunity

As a Contact Center Transformation - Senior Associate, you will engage in the dynamic field of User Interaction Engineering within our Advisory practice. This role involves working directly with clients to innovate and enhance their contact center technologies, leveraging your skills in software and product innovation. As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to navigate complex challenges, while building meaningful client relationships. You will also have the opportunity to mentor junior team members, fostering a collaborative environment that encourages growth and development.

In this role at PwC, you will be part of a team that focuses on delivering exceptional client service through the application of data, analytics, and AI. You will be expected to anticipate client needs and adapt to changing business contexts, using your technical skills to provide valuable insights and solutions. This position offers a chance to deepen your understanding of the business landscape and enhance your personal brand, all while contributing to the success of our clients and the firm.

Responsibilities

- Leading the transformation of contact center operations through innovative technology solutions
- Developing user-centric designs using AngularJS, React, and Vue.js frameworks to enhance customer interactions
- Conducting comprehensive user research and usability testing to inform design decisions and improve user experience
- Collaborating with cross-functional teams to customize and develop contact center software solutions
- Analyzing workflow processes to identify areas for improvement and streamline operations
- Creating interactive prototypes and mock-ups using Figma to visualize design concepts and gather stakeholder feedback
- Implementing digital accessibility standards to validate inclusive design for all users
- Utilizing industry trend analysis to inform strategic decisions and maintain competitive advantage
- Engaging in active listening and analytical thinking to address client needs and deliver tailored solutions
- Mentoring junior team members in human-centered design principles and best practices for user interface design

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience

What Sets You Apart

- Experience with AngularJS and React for UI development
- Proficiency in HTML5 and CSS for web design
- Utilizing Figma for creating interactive design prototypes
- Conducting usability testing to enhance user experience
- Developing customer-centric strategies for contact center transformation
- Analyzing workflows to optimize contact center operations
- Implementing omnichannel contact center solutions with Amazon Connect and Genesys CloudCX

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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