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Entry Level User Research Jobs in Texas (NOW HIRING)

Varsitybrands

UX Designer I

Farmers Branch, TX · On-site +1

This entry-level role offers hands-on experience in product design, including UI design, component development, and research execution, with close mentorship from senior team members. The successful ...

Varsity Brands

UX Designer I

Farmers Branch, TX · On-site

This entry-level role offers hands-on experience in product design, including UI design, component development, and research execution, with close mentorship from senior team members. The successful ...

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... User access and enrollment questions * Course visibility, assignment, and completion tracking

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... User access and enrollment questions * Course visibility, assignment, and completion tracking

Spatial Front, Inc

Junior Business Analyst

Arlington, TX · On-site

$23.75 - $32/hr

Help translate business needs into clear functional requirements, user stories, process flows, and ... Perform research and analysis to support business and project decisions. * Take ownership of ...

DR Horton, Inc.

Help Desk Specialist I

Arlington, TX · On-site

Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues ... Perform end user computer refreshes * Complete work orders, fully documenting each step of the ...

DR Horton

Help Desk Specialist I

Arlington, TX · On-site

Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues ... Perform end user computer refreshes * Complete work orders, fully documenting each step of the ...

Yazaki

Specialist, Bus Process Improvement

Laredo, TX · On-site

Yazaki is a global leader in the research, development, and delivery of vehicle power and data ... This is an excellent entry-level opportunity for someone with foundational knowledge of the ...

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Entry Level User Research information

What are the key skills and qualifications needed to thrive as an entry level user researcher?

To thrive as an Entry Level User Researcher, you need foundational skills in research methods, data analysis, and an understanding of user-centered design, often supported by a relevant degree such as psychology, HCI, or a related field. Familiarity with tools like UserTesting, SurveyMonkey, and basic statistical software, as well as experience with usability testing platforms, is typically required. Strong communication, curiosity, and empathy are important soft skills that enable effective collaboration and understanding of user needs. These skills and qualities are vital for gathering meaningful user insights that drive product improvements and ensure a positive user experience.

What is entry level user research?

Entry level user research jobs are positions designed for individuals who are new to the field of user research, often recent graduates or those transitioning from related roles. These jobs typically involve assisting with planning, conducting, and analyzing user studies to help improve products or services. Entry level user researchers work closely with senior researchers and cross-functional teams to gather insights about user needs, behaviors, and pain points. Common responsibilities might include recruiting participants, taking notes during interviews, analyzing data, and creating reports.

What is the difference between Entry Level User Research vs User Experience Designer?

AspectEntry Level User ResearchUser Experience Designer
Required CredentialsBachelor's in Psychology, Sociology, or related field; basic research skillsBachelor's or Master's in Design, Human-Computer Interaction, or related field; design portfolio
Work EnvironmentResearch teams, product teams, usability labsDesign teams, cross-functional teams, collaborative workspaces
Employer & Industry UsageTech companies, startups, market research firmsTech, software, app development, digital agencies
Common Search & ComparisonYesYes

Entry Level User Research focuses on gathering user insights through interviews, surveys, and usability testing to inform product development. User Experience Designers create the overall design and user flow, often utilizing research findings to craft engaging interfaces. While both roles collaborate closely, research roles emphasize data collection and analysis, whereas design roles focus on visual and interaction design.

What are some typical challenges faced by entry level user researchers, and how can they overcome them?

Entry-level user researchers often encounter challenges such as building rapport with participants, synthesizing large amounts of qualitative data, and effectively communicating insights to cross-functional teams. Overcoming these hurdles involves practicing active listening, using structured frameworks for analysis, and collaborating closely with designers and product managers. Seeking regular feedback from senior researchers and participating in peer review sessions can also accelerate learning and help new researchers build confidence in their findings.
What are the most commonly searched types of User Research jobs in Texas? The most popular types of User Research jobs in Texas are:
What are popular job titles related to Entry Level User Research jobs in Texas? For Entry Level User Research jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level User Research jobs in Texas look for? The top searched job categories for Entry Level User Research jobs in Texas are:
What cities in Texas are hiring for Entry Level User Research jobs? Cities in Texas with the most Entry Level User Research job openings:
Entry Level User Research jobs near you
Infographic showing various Entry Level User Research job openings in Texas as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

User Support Specialist - Junior

ASM Research

San Antonio, TX • On-site

Full-time

Re-posted 9 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services

Job description

The User Support Specialist - Junior delivers entry-level technical support to end users in an enterprise environment, resolving routine hardware, software, and account-related issues while maintaining accurate ticket documentation and strong customer service. The role focuses on first-line "Basic Support" tier services, using standard procedures and knowledge articles to troubleshoot common problems and escalating complex issues to higher-tier teams as needed. The specialist also assists with user onboarding, basic training, and knowledge base contributions to enhance system usability and self-service adoption.
Key Responsibilities
  • Provide first-line support for common technical issues including login, software, and basic connectivity problems using established troubleshooting steps and knowledge articles.
  • Log, track, and update incidents and service requests in ticketing systems such as ServiceNow or Jira, ensuring clear documentation of user issues and resolutions.
  • Perform basic troubleshooting of hardware, software, and network issues within defined scope, escalating unresolved or complex cases to higher-tier support teams.
  • Assist with account setup, password resets, and routine access requests in accordance with security and access management procedures.
  • Communicate clearly and professionally with users across phone, email, chat, and in-person channels to guide issue resolution and set expectations.
  • Document resolutions and contribute to the improvement of knowledge base content, support articles, and FAQs based on recurring issues.
  • Support user onboarding and basic training activities on enterprise systems and tools, reinforcing common procedures and best practices.
  • Maintain awareness of supported systems and applications, learning enterprise support processes to improve service delivery over time.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
  • 0-3 years of experience in IT support or help desk roles providing end-user support in technical environments.
  • Demonstrated ability to resolve routine user requests and perform basic troubleshooting of hardware, software, and network connectivity issues.
  • Experience using ticketing systems such as ServiceNow or Jira to document and track incidents and service requests.
  • Strong multi-channel communication skills (phone, email, chat, and in-person) with a customer-oriented approach and attention to documentation quality.
  • Experience with basic user account management activities including account setup, password resets, and standard access requests.
  • Must meet DoD 8140 requirements, hold an active Secret clearance, and be a U.S. citizen eligible to work in a federal IT environment.

Preferred Qualifications
  • Familiarity with basic networking and operating system concepts (e.g., Windows client environments, basic TCP/IP, and common productivity tools).
  • Exposure to IT service management tools or environments and an understanding of structured support processes.
  • Entry-level certification such as CompTIA A+ or equivalent; CompTIA Network+ or Security+ is a plus.
  • Experience contributing to knowledge base content or user-facing documentation in an IT support context.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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