Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Help Desk Specialist I
Arlington, TX · On-site
S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is ... the entry-level and first time move-up markets. The Company also provides mortgage financing and ...
Help Desk Specialist I
Arlington, TX · On-site
S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is ... the entry-level and first time move-up markets. The Company also provides mortgage financing and ...
Help Desk Specialist I
Arlington, TX · On-site
S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is ... the entry-level and first time move-up markets. The Company also provides mortgage financing and ...
Help Desk Specialist I
Arlington, TX · On-site
S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is ... the entry-level and first time move-up markets. The Company also provides mortgage financing and ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
This role provides Tier II support to a large external user community, including Trade ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
New
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
New
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
Market Associate - Power Trading Analytics
Boston, MA · On-site
$75K - $85K/yr
Present the team's ISO desk, lead, managers, and other decision-makers with research projects ... Ability to lead and train entry-level associates and analysts * You are committed to contributing ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
This is NOT an entry-level management opportunity , and it is NOT a sit-behind-the-desk management ... Trade evaluation * Negative equity * Leasing and financing * Gross-profit management * CRM ...
Help Desk and User Support * Answer inbound telephone and email desktop and systems support ... trading systems. * Work with senior IT staff to coordinate firewall changes and network IP routing ...
Help Desk and User Support * Answer inbound telephone and email desktop and systems support ... trading systems. * Work with senior IT staff to coordinate firewall changes and network IP routing ...
Help Desk and User Support * Answer inbound telephone and email desktop and systems support ... trading systems. * Work with senior IT staff to coordinate firewall changes and network IP routing ...
Help Desk and User Support * Answer inbound telephone and email desktop and systems support ... trading systems. * Work with senior IT staff to coordinate firewall changes and network IP routing ...
Entry Level Trading Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do entry level trading desk jobs pay per hour?
What is an entry level trading desk job?
What are some typical daily tasks for an entry level trading desk job?
What are the key skills and qualifications needed to thrive as an entry level trading desk analyst, and why are they important?
What is the difference between Entry Level Trading Desk vs Junior Trader?
| Aspect | Entry Level Trading Desk | Junior Trader |
|---|---|---|
| Credentials | Bachelor's degree, basic finance knowledge | Bachelor's degree, some trading certifications (e.g., Series 7) |
| Work Environment | Support role in trading floor, analytical tasks | Active trading, decision-making under supervision |
| Employer & Industry Usage | Financial firms, investment banks, asset managers | Same as Entry Level Trading Desk, often used interchangeably |
Both roles are entry-level positions in trading environments, focusing on supporting trading activities. The main difference is that a Trading Desk role emphasizes support and analysis, while a Junior Trader involves more direct trading responsibilities under supervision. Candidates often transition from an Entry Level Trading Desk to a Junior Trader as they gain experience and certifications.
How can I become an entry level trading desk with no experience?
How to become an entry level trading desk?
How to get a job on an entry level trading desk?
What cities are hiring for Entry Level Trading Desk jobs?
Cities with the most Entry Level Trading Desk job openings:
What are the most commonly searched types of Trading Desk jobs?
The most popular types of Trading Desk jobs are:
What states have the most Entry Level Trading Desk jobs?
States with the most job openings for Entry Level Trading Desk jobs include:
What job categories do people searching Entry Level Trading Desk jobs look for?
The top searched job categories for Entry Level Trading Desk jobs are:

ACE Account Service Desk Specialist (Tier 2 - ASD)
Ashburn, VA
Full-time
Posted 12 days ago
Key responsibilities
Provide 24x7x365 Tier II support for the Automated Commercial Environment (ACE) Account Service Desk.
Support end users in the use of ACE Portal functionality, including user enrollment, account management, and ACE Reports.
Respond to incoming calls and emails regarding ACE technical questions and operational issues, and process tickets within specified timeframes.
Job description
ACE Account Service Desk Specialist (Tier 2 - ASD)
Ashburn, VA (Remote)
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chronos Operations, LLC is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.
Responsibilities
- Provide 24x7x365 Tier II support for the Automated Commercial Environment (ACE) Account Service Desk (ASD).
- Support over 100,000 active users comprised of Trade, PGA, and CBP clients on trade facilitation, compliance, and enforcement.
- Answer and respond to incoming calls and emails pertaining to ACE technical questions and operation of the ACE cargo processing system.
- Provide 24x7x365 bilingual (English/Spanish) support to the trade user community.
- Support ACE Portal Account business processes: user enrollment, account activation, account management for CBP and Trade communities.
- Maintain documents (Welcome Letters and guidance documentation) supporting user enrollment and activation.
- Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports.
- Resolve >=90% of tickets assigned to Tier II (AQL target).
- Process >=90% of tickets within 4 hours.
- Achieve >=90% quality score on reviewed interactions.
- Update ASD SOPs as requested.
- Contribute to TSD Knowledge Management effort: submit, create, update, and review KMS documentation.
- Attend periodic ACE training sessions to maintain proficiency.
- Respond to urgent priority requests including ACE Command Center/War Room problem resolution.
- Assist OIT in assessing cybersecurity risks; perform timely inactivation/restoration of ACE Portal accounts as directed.
- Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- 2+ years of IT help desk or customer support experience.
- Must be available to support rotating shift; 24x7x365 coverage required.
- U.S. Citizenship required; must be able to pass CBP Background Investigation (BI).
Preferred Qualifications:
- Associate's degree in Business Administration, Information Technology or related field preferred.
- Experience with ACE (Automated Commercial Environment) system.
- Must have Knowledge of trade compliance processes or web-based portal support.
- Knowledge of CBP trade facilitation and compliance processes.
- Experience with ServiceNow ITSM platform.
- HDI Customer Service Representative or Support Center Analyst certification.
- Prior CBP or DHS experience.
- Bilingual in Spanish is preferred.
- Knowledge of import/export trade processes.
Knowledge, Skills and Abilities:
- Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect.
- Ability to manage multiple tickets, meet SLA commitments, and maintain accurate documentation.
- Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
- Ability to work with internal teams and other agencies to resolve cross-functional IT needs.
- Ability to support rotating shifts, 24x7x365 coverage.
- Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders.
- Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership.
- Strong written and verbal communication skills for technical documentation and stakeholder coordination.
- Excellent communication, leadership, and project management skills.
- Ability to work effectively in cross-functional teams and under senior analyst guidance.
- Ability to meet minimum clearance requirements.
- Ability to work nights, weekends, and holidays as required.
- Ability to travel 10%.
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS’s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega’s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chronos Operations, LLC
Estimated Salary/Wage
Up to USD $18.00/Hr.Qualifications:
- High school diploma or equivalent.
- 2+ years of IT help desk or customer support experience.
- Must be available to support rotating shift; 24x7x365 coverage required.
- U.S. Citizenship required; must be able to pass CBP Background Investigation (BI).
Preferred Qualifications:
- Associate's degree in Business Administration, Information Technology or related field preferred.
- Experience with ACE (Automated Commercial Environment) system.
- Must have Knowledge of trade compliance processes or web-based portal support.
- Knowledge of CBP trade facilitation and compliance processes.
- Experience with ServiceNow ITSM platform.
- HDI Customer Service Representative or Support Center Analyst certification.
- Prior CBP or DHS experience.
- Bilingual in Spanish is preferred.
- Knowledge of import/export trade processes.
Knowledge, Skills and Abilities:
- Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect.
- Ability to manage multiple tickets, meet SLA commitments, and maintain accurate documentation.
- Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
- Ability to work with internal teams and other agencies to resolve cross-functional IT needs.
- Ability to support rotating shifts, 24x7x365 coverage.
- Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders.
- Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership.
- Strong written and verbal communication skills for technical documentation and stakeholder coordination.
- Excellent communication, leadership, and project management skills.
- Ability to work effectively in cross-functional teams and under senior analyst guidance.
- Ability to meet minimum clearance requirements.
- Ability to work nights, weekends, and holidays as required.
- Ability to travel 10%.
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS’s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega’s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chronos Operations, LLC
Education:UNAVAILABLEEmployment Type: FULL_TIMEAbout Chenega
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Anchorage, AK, US