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Entry Level Technical Support Jobs in Texas (NOW HIRING)

MCI Careers

Technical Support Agent (Hiring Immediately)

Dallas, TX · On-site

$13.10 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... This position supports customer service, technical support, and customer sales interactions. It ...

Orion Talent

Technical Sales Representative

Dallas, TX · On-site

$40K/yr

... trainable Entry-Level Technical Sales Representative to join our growing team. This role is ... Support senior sales representatives with requests for quotes (RFQs), proposals, and customer ...

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All JobsTechnical Support JobsEntry Level Technical Support JobsEntry Level Technical Support Jobs in Texas

Entry Level Technical Support information

See Texas salary details

$14

$22

$45

How much do entry level technical support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level technical support in Texas is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.53 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Texas?

The most popular types of Technical Support jobs in Texas are:

What are popular job titles related to Entry Level Technical Support jobs in Texas?

For Entry Level Technical Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Texas look for?

The top searched job categories for Entry Level Technical Support jobs in Texas are:

What cities in Texas are hiring for Entry Level Technical Support jobs?

Cities in Texas with the most Entry Level Technical Support job openings:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,305 per year, or $22.7 per hour.

Technical Support Specialist I

Lamar State College Orange

Orange, TX • On-site

$35K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Salary: $35,000.00 Annually
Location : LSCO Main Campus - Orange
Job Type: Staff
Job Number: 202600085
Department: Director Of Info Serv Acad Comp Tel
Opening Date: 07/22/2026
FLSA: Non-Exempt
LSCO is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation.
If you have questions, please email the Human Resources department at or call 409-882-3905.
We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes.
If you would like to receive a paper copy of the Annual Security Report, you can stop by the Clery Compliance & Title IX Office, located in the Ron Lewis Building, Room 222C, during regular business hours. You can request that a copy be mailed to you by calling 409-882-3910 or emailing rebecca.gentry@lsco.edu .
Click here to find the report on our website.
Job Summary
The Technical Support Specialist I's responsibilities include, but are not limited to, performing entry-level computer systems support work as part of a technical help desk. This position provides user support for Lamar State College Orange's computer software and hardware operation and connectivity, including classroom and conference room multimedia equipment. This position reports directly to the Manager of Client Computing. This is a non-exempt position.
Duties/Responsibilities
  • Provide user support for computer software and hardware operation and connectivity, including classroom and conference room multimedia equipment. Troubleshoot and resolve problems.
  • Follow established processes, policies and procedures in support of the end-user community.
  • Follow procedures and department processes to record initial call information, steps taken toward resolution, and final resolution into department's help desk system.
  • Escalate calls to senior staff members upon determination that problem exceeds level of experience.
  • Maintain records of daily data communication transactions, problems, remedial actions taken, and installation activities, using the help desk ticketing application.
  • Install, maintain, upgrade, and replace end-user computing hardware, software, and peripherals; and classroom and conference room multimedia equipment. Coordinate warranty repairs with vendors.
  • Interact with internal and external customers, including vendors and contractors.
  • Assist in the creation of documentation, procedures, and checklists related to the help desk for use by departmental personnel and end users.
  • Assist with the creation and deployment of client images.
  • Assist with maintaining an accurate inventory of IT assets, both hardware and software.
  • Maintain currency of knowledge with respect to relevant technology, equipment, and/or systems.
  • Assist in the development of information technology disaster recovery and business continuity plans.
  • May assist in the review and recommendation of the procurement and inventory of information resources hardware or software
  • May assist in the design, development, and maintenance of various systems and applications.
  • Performs related work as assigned.

Minimum/Preferred Qualifications
MINIMUM QUALIFICATIONS:
  • A high school diploma or GED and 1 year of information technology support experience are required.
  • Direct experience supporting Microsoft client operating systems and applications is required.
  • Knowledge of the practices, principles, and techniques of network and computer operations, information systems, computer software, computer hardware, and peripheral devices.
  • Skilled in the use and support of personal computers and mobile devices, in the use of applicable programs and systems, and in troubleshooting information systems.
  • Ability to operate information technology systems, communicate effectively both verbally and in writing, and operate various office equipment such as a computer, copy machine, fax machine and multi-line telephone.

PREFERRED QUALIFICATIONS:
  • Graduation from a two or four year accredited institution with an information technology related degree.
  • Two or more years of information technology support experience.
  • Relevant information technology certifications (e.g., A+, MCSA).

Supplemental Information
PHYSICAL REQUIREMENTS:
  • Perform manual labor associated with repair and servicing of computing and business equipment which may include:
  • Frequently lift, push, pull, and/or carry up to 25 pounds and occasionally lift, push, pull, and/or carry up to 50 pounds.
  • Frequently required to stand, walk, sit, reach, and use hands to manipulate, handle, or feel.
  • Occasionally required to climb, stoop, kneel, crouch, or crawl.

WORK ENVIRONMENT:
  • Frequent work in a typical office environment with moderate noise.
  • Frequent work outside of normal business hours as business needs dictate.
  • Occasional work outside of an office setting.
  • Occasional work at remote sites.

LSCO is an E-Verify Employer.
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Click for the Security Sensitive Release Form.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page.

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