ZipRecruiter

Log In

2

Entry Level Technical Support Engineer Jobs in Atlanta, GA

Kiongroup

Software Support Engineer

Atlanta, GA · On-site

$65K - $140K/yr

The employee will work closely with customers, first level technicians, and software/technical ... on-site support. Ideal candidates will possess knowledge of multiple programming languages ...

TEKsystems c/o Allegis Group

Support Engineer

Atlanta, GA · On-site

$39 - $39.29/hr

The Support Engineer will provide technical guidance and act as a point of escalation for our core platforms - Forge (our internal AI Artifact Hub) and AWS Quick Suite (our enterprise AI assistant ...

TEKsystems

Support Engineer

Atlanta, GA · Hybrid

$39 - $39.29/hr

The Support Engineer will provide technical guidance and act as a point of escalation for our core platforms -- Forge (our internal AI Artifact Hub) and AWS Quick Suite (our enterprise AI assistant ...

TEKsystems

Support Engineer

Atlanta, GA · Hybrid

$39 - $39.29/hr

The Support Engineer will provide technical guidance and act as a point of escalation for our core platforms -- Forge (our internal AI Artifact Hub) and AWS Quick Suite (our enterprise AI assistant ...

SMB IT Solutions

Technical Support Specialist

Smyrna, GA · On-site

$45K - $50K/yr

Escalate tickets that require Senior Help desk Engineer support * Communicate to the client the ... Experience handling Technical Service Tickets * Experience and knowledge of working with the ...

ABB

VFD Technical Support Specialist

Lilburn, GA · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

previous page

Showing results 41-60

All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Atlanta, GA

Entry Level Technical Support Engineer information

See Atlanta, GA salary details

$36.1K

$76K

$114.9K

How much do entry level technical support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for entry level technical support engineer in Atlanta, GA is $76,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $94,700.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Atlanta, GA?

The most popular types of Technical Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Atlanta, GA?

For Entry Level Technical Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Technical Support Engineer jobs?

Cities near Atlanta, GA with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,002 per year, or $36.5 per hour.

Controls Support Engineer

Vanderlande Industries

Marietta, GA • Hybrid

$79K - $102K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job TitleControls Support EngineerJob Description
Controls Support Engineer

About Vanderlande

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.

Position Summary

The Controls Support Engineer supports the North American Service Center (NASC) by providing both remote and on-site technical support for advanced automated material handling systems. This role plays a critical part in maintaining system reliability and operational efficiency through expert troubleshooting, incident management, and system optimization.

A strong understanding of Low-Level Controls (LLC), PLC systems, and industrial networking is essential. During the first year, the engineer will primarily support project activities and must be willing to travel and work away from home for extended periods.

Overview

  • Provide on-site and remote support for automated material handling solutions through the North American Service Center (NASC).

  • Ensure system reliability and operational efficiency through troubleshooting, incident management, and optimization.

  • Apply expertise in Low-Level Controls (LLC) and PLC systems to maintain and improve system performance.

  • Participate in project work during the first year, requiring travel and extended time away from home.

Key Responsibilities

  • Diagnose and resolve complex incidents related to automated material handling systems, including PLC/LLC systems, IPC components, and electromechanical controls, to minimize downtime.

  • Troubleshoot and optimize industrial communication networks including Profibus, ASI Bus, Profinet, and TCP/IP, while integrating and supporting related IT systems used in industrial automation.

  • Analyze system log data to proactively identify potential issues and support system performance improvements.

  • Provide on-site support for troubleshooting, commissioning, system maintenance, peak customer periods, and system upgrades while maintaining accurate documentation and escalating complex issues when required.

Qualifications / Requirements

  • Minimum 3 years of experience in controls technology, with specialization in PLC systems and industrial automation environments.

  • Strong knowledge of Low-Level Controls (LLC), industrial networking systems, and controls software used in automated logistics systems.

  • Demonstrated ability to analyze complex technical issues, troubleshoot electromechanical and networking systems, and work independently while prioritizing tasks effectively.

  • Excellent written and verbal communication skills, strong teamwork and service mindset, and willingness to travel up to 70% across North America, including extended periods away from home and working in industrial environments.

Preferred

  • Bachelor's degree in Engineering or a related technical field.

  • Hands-on experience working with Siemens PLC systems.

  • Experience supporting automated material handling, logistics automation, or similar industrial systems.

  • Exposure to international training environments, commissioning activities, or large-scale industrial automation projects.

What We Offer

  • Career growth and professional development opportunities, including exposure to advanced automation technologies and global best practices.

  • A collaborative and innovative team environment focused on solving complex automation and logistics challenges.

  • Opportunities to work on large-scale automated material handling systems across customer sites in North America.

  • Competitive compensation and benefits, including travel opportunities and occasional international training.

EEOC Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

Apply