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Entry Level Technical Support Engineer Jobs in California

Verkada

Senior Technical Support Engineer

San Mateo, CA · On-site

About the Role Verkada is seeking a Senior Technical Support Engineer to join our elite team of engineers serving our growing base of enterprise customers. This high-impact role centers on owning and ...

OPSWAT

L2 Technical Support Engineer

San Francisco, CA · On-site

OPSWAT is now searching for Tier 2 Technical Support Enginee r to join our Customer Support team ... Work closely with technically oriented customers (typical customers are engineers and IT personnel)

Verkada

Senior Technical Support Engineer

San Mateo, CA · On-site

About the Role Verkada is seeking a Senior Technical Support Engineer to join our elite team of engineers serving our growing base of enterprise customers. This high-impact role centers on owning and ...

Fortinet

Senior Technical Support Engineer

Santa Clara, CA · On-site

$87K - $107K/yr

Provide technical support to customers on security devices and Cloud deployments. * Perform ... Utilize engineering background to recreate customer issues in the lab and work with the engineering ...

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All JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in California

Entry Level Technical Support Engineer information

See California salary details

$37K

$78K

$117.9K

How much do entry level technical support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for entry level technical support engineer in California is $77,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $97,200.00 per year, depending on experience, location, and employer.

How to get into tech support with no experience?

Entry level technical support engineers can start by gaining basic knowledge of computer hardware, operating systems, and networking through online courses or certifications like CompTIA A+. Building strong communication skills and troubleshooting experience, even through volunteering or personal projects, can improve job prospects. Entry level roles often provide on-the-job training, making prior experience less critical for hiring.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Is AI replacing tech support?

Entry Level Technical Support Engineers assist users with troubleshooting and resolving technical issues, often using diagnostic tools and customer communication skills. While AI automates some routine tasks, human support remains essential for complex problems, customer interaction, and personalized assistance. AI is seen as a complement rather than a complete replacement in tech support roles.

Is tech support an entry-level job?

Entry-level technical support engineer positions are typically designed for candidates with little to no professional experience in IT or customer service. These roles often require basic knowledge of computer hardware, software, and troubleshooting tools, and they serve as a starting point for a career in technical support or IT. Certifications like CompTIA A+ can be helpful for qualifying for such roles.

What is L1, L2, and L3 technical support?

In technical support roles, L1 (Level 1) support involves basic troubleshooting and customer service, handling common issues and FAQs. L2 (Level 2) support requires more technical knowledge to resolve complex problems, often involving deeper system analysis. L3 (Level 3) support is the highest level, involving advanced troubleshooting, often by specialized engineers or developers, to fix complex or persistent issues.
What are the most commonly searched types of Technical Support Engineer jobs in California? The most popular types of Technical Support Engineer jobs in California are:
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What cities in California are hiring for Entry Level Technical Support Engineer jobs? Cities in California with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in California as of June 2026, with employment types broken down into 4% As Needed, 41% Full Time, 51% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $77,997 per year, or $37.5 per hour.

Medical Technical Support Engineer (Korean Bilingual)

Cesna Recruitment

San Diego, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

[Position]

Medical Technical Support Engineer

[Job Description]

Job description

- Coordinate and execute system delivery, installation, and technical service activities for medical equipment in both field and Service Center environments.

- Perform preventive maintenance, repair, part replacement, software updates, and product recall execution in accordance with established procedures and timelines.

- Conduct troubleshooting, root cause analysis, and corrective actions for technical issues identified during customer support, field activities, or Service Center operations.

- Provide onsite technical support during customer cases, including support in clinical or operating room environments as required.

- Support equipment setup, operation, and technical readiness for exhibitions, trade shows, and customer demonstrations.

- Collaborate with Clinical Specialists to support field execution and contribute to capability transfer during the transition period.

- Maintain equipment, instruments, and parts inventory within the U.S. Service Center to ensure operational readiness and proper functionality.

- Communicate and coordinate with global teams, including cross functional teams in Korea, as needed.

- Follow applicable operating room protocols and maintain compliance with hospital requirements and HIPAA standards.

- Obtain and maintain required hospital credentials, training, vaccinations, and related documentation.

- Contribute to stable customer operations and service readiness as the U.S. installed base and commercialization activities continue to expand.

Requirements

[Qualifications]

- Bachelor’s degree in mechanical engineering, Electrical Engineering, Biomedical Engineering, or a related field.

- Proficiency in both English and Korean.

- Entry level position: 2+ years of relevant experience preferred.

- Relevant experience in technical service, engineering, or field support is preferred.

- Experience in the medical device industry, capital equipment support, or technical service for complex systems is strongly preferred.

- Ability to apply technical knowledge to solve complex and unfamiliar problems.

- Strong communication, organization, and interpersonal skills.

- Ability to manage multiple priorities effectively in a fast-paced environment.

- Ability to work effectively in a multicultural and cross functional setting.

- Willingness to travel up to 50% as required.

- Ability to safely lift and move equipment weighing up to 40 pounds.

Benefits

[What's On Offer]

- Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage)

- 401K retirement plan with 5% matching

- Generous PTO and paid holidays

- No Visa Sponsor