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Entry Level Technical Support Engineer Jobs in California

DMF Lighting

Be Seen First

Technical Support Engineer (Lighting & Controls)

Carson, CA · On-site

$25 - $38/hr

Location: onsite in Carson, CA The Technical Support Engineer (Lighting & Controls) serves as the primary point of contact for customers seeking technical assistance with our company's lighting ...

VinFast US

Field Technical Support Engineer

Irvine, CA · On-site

Vinfast Field Technical Support Engineers (FTSEs) provide on-site professional vehicle systems technical support to Vinfast's service center technicians and technical trainers. FTSEs have broad ...

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Entry Level Technical Support Engineer information

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$117.9K

How much do entry level technical support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level technical support engineer in California is $77,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $97,200.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in California?

The most popular types of Technical Support Engineer jobs in California are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in California?

For Entry Level Technical Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in California look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in California are:

What cities in California are hiring for Entry Level Technical Support Engineer jobs?

Cities in California with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $77,997 per year, or $37.5 per hour.

Technical Support Engineer 4

Mattson Technology, Inc.

Fremont, CA • On-site

Full-time

Re-posted 8 days ago

Job description

About Mattson

 

Company: Mattson Technology, Inc., a 38-year Silicon Valley company, designs, manufactures, markets, and globally supports plasma and rapid thermal processing equipment to fabricate integrated circuits for the global semiconductor industry.

Mattson Technology, Inc. offers processing equipment that utilizes innovative technologies to deliver advanced processing capabilities and high productivity for the fabrication of current and next-generation integrated circuits. Our equipment and technologies are used by leading memory and logic, analog /power device manufacturers worldwide. Innovations from Mattson Technology in Atomic Surface Engineering address the most critical logic and memory manufacturing challenges.

In May 2016, Mattson Technology was acquired by Beijing's E-Town Capital. Our new investor's vision is that Mattson Technology, with its Silicon Valley DNA, will continue to operate as a global, market-driven technology provider serving worldwide semiconductor manufacturing customers. In July, 2025, the company successfully listed in Shanghai's STAR Exchange. As the external trade compliance environment evolves, Mattson Technology now operates independently from the parent company in product, business, and operations, serving customers outside of China.

About the Role

This opening is for a Technical Support Engineer position based in Fremont, California. Candidates performance will be subject to peer review.

Key Responsibilities:

Interface with engineering departments

Participates in product review meetings

Review of product release notes

Plan all TS related tasks via Product Group roadmap or schedule

Identify tool reliability needs and participate and drive reliability improvement program within the department

Drive system data collection and provide monthly report

Collaborate with relevant product changes, improvement, and releases including ECR and CIP

Drive warranty costs control

Measure cost of warranty in terms of dollar and labor hours

Conduct regular warranty meetings and provides meeting minutes

Initiate appropriate actions to ensure continuous improvement of tool warranty

Collect warranty data and report metrics to management

Work with field and Division to manage escalations for tools under warranty from beginning to end

Involved in weekly communication and conference calls with field personnel and drives action items to closure

Participate in CAI and CREQ review board meeting

Coordinate CES for skills readiness and prevent installation delay

Can represent his/her manager in customer meetings and report customer feedback.

Identifies possible technical problems for tools

Identifies parts list and parts usage for tools

Other duties as assigned

Requirements:

Two+ years of experience in Systems Engineering

Bachelor's degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry)

Advanced degree in Mechanical, Electrical, Chemical or physical science (Physics, Chemistry) preferred

Experience optimizing a product from prototype to a reliable, manufacturable product

Experience in the design or final test of semiconductor plasma chambers

Hands-on engineering skills, e.g. using common lab tools such as an oscilloscope and troubleshooting complex equipment, system, instrument, or device

Strong verbal and written communication skills

Project management skills

Equal Opportunity Employer

Mattson Inc. is proud to be an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

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