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Entry Level Technical Support Analyst Jobs in Florida

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... Preferred:Experience with EDI (ANSI X12, mapping, or troubleshooting)Technical background (SQL ...

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Position Summary The Technical Support Specialist is responsible for providing technical support ... Strong analytical and problem-solving skills. * Effective verbal and written communication skills.

Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Excellent troubleshooting and analytical skills with the ability to diagnose complex technical ...

Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Excellent troubleshooting and analytical skills with the ability to diagnose complex technical ...

Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Excellent troubleshooting and analytical skills with the ability to diagnose complex technical ...

Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Excellent troubleshooting and analytical skills with the ability to diagnose complex technical ...

Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Excellent troubleshooting and analytical skills with the ability to diagnose complex technical ...

Technical - Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

... technical discipline or equivalent working experience • Experience in delivering support to a ... Excellent analytical and problem-solving skills • Excellent communication, presentation ...

High School diploma or equivalent required; technical coursework or certifications preferred. * 2-3 years of technical support, monitoring, or security-system experience working with CCTV, access ...

High School diploma or equivalent required; technical coursework or certifications preferred. * 2-3 years of technical support, monitoring, or security-system experience working with CCTV, access ...

The Service Support Analyst is a technically skilled frontline support role responsible for ... High School diploma or equivalent required; technical coursework or certifications preferred.2-3 ...

Showing results 21-40

Entry Level Technical Support Analyst information

See Florida salary details

$11

$20

$32

How much do entry level technical support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level technical support analyst in Florida is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.37 per hour, depending on experience, location, and employer.

What does an entry level technical support analyst do?

An Entry Level Technical Support Analyst assists users by troubleshooting and resolving computer hardware, software, and network issues. They typically respond to help desk tickets, guide users through solutions, and escalate complex problems to more experienced IT staff. This role may also involve installing software, maintaining system documentation, and providing basic technical training to users. It's a great starting point for a career in IT, as it provides hands-on experience with a variety of technologies.

What are some common challenges an entry level technical support analyst might face during their first few months on the job?

Entry Level Technical Support Analysts often encounter challenges such as quickly learning new software systems, managing a high volume of support tickets, and handling a variety of technical issues with limited prior experience. Adapting to the company's ticketing processes and effectively communicating solutions to users of varying technical backgrounds can also take time. However, most organizations provide thorough onboarding, mentorship, and ongoing training to help analysts build confidence and technical proficiency.

What are the key skills and qualifications needed to thrive as an entry level technical support analyst?

To thrive as an Entry Level Technical Support Analyst, you need a solid understanding of basic IT concepts, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and manage stressful situations. These competencies ensure prompt resolution of technical issues and high levels of customer satisfaction in support environments.

What is the difference between Entry Level Technical Support Analyst vs Help Desk Technician?

AspectEntry Level Technical Support AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentCorporate IT departments, tech support centers, remote supportHelp desks, call centers, on-site support roles
Employer & Industry UsageUsed across various industries including tech, finance, healthcareCommon in IT service providers, large organizations, retail

Both roles involve troubleshooting technical issues and providing user support, often requiring similar certifications. The main difference lies in the scope: Entry Level Technical Support Analysts typically handle more complex technical problems and may be involved in diagnosing network or software issues, while Help Desk Technicians focus on basic user support and issue resolution. Both roles serve as entry points into IT support careers, with overlapping skills and environments.

What are the most commonly searched types of Technical Support Analyst jobs in Florida? The most popular types of Technical Support Analyst jobs in Florida are:
What cities in Florida are hiring for Entry Level Technical Support Analyst jobs? Cities in Florida with the most Entry Level Technical Support Analyst job openings:

Support Analyst

Fresh Express

Windermere, FL • On-site

Full-time

Re-posted 12 hours ago


Fresh Express rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

272nd of 436 rated food and drinks producers


Job description

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes. Key ResponsibilitiesSupport, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar)Serve as the primary liaison between IT and Finance for system-related initiativesAnalyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruptionLead and support month-end and year-end financial processes within the ERP systemDevelop and maintain reports, queries, and data extracts to support business needsRotating afterhours support.Collaborate with cross-functional teams to improve workflows and system utilizationSupport EDI transactions and integrations as needed, including coordination with internal teams and external partnersAssist with system upgrades, patches, testing, and documentationEnsure data accuracy, integrity, and compliance with internal controlsAbility to translate business requirements into system solutionsSome travel required.Preferred:Experience with EDI (ANSI X12, mapping, or troubleshooting)Technical background (SQL, data queries, report writing, or system integrations)Experience in manufacturing, Finance or distribution environmentsFamiliarity with IBM i (iSeries/AS400) environmentsOther InformationThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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