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Entry Level Technical Support Analyst Remote Jobs in Dallas, TX

SYDIERA

Remote Customer Support Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

Position Overview Remote Customer Support Representatives provide customer assistance through phone ... Remote Work Requirements Candidates must be prepared to meet the technical and workspace ...

New

ExtraHop

Support Engineer I - Dallas, TX

Dallas, TX · On-site +1

Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ... By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

We are looking for individuals who enjoy solving challenging technical problems, analyzing business ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

We are looking for individuals who enjoy solving challenging technical problems, analyzing business ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Fisher Organization

Remote Entry-Level Sales

Dallas, TX · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

New

Fisher Organization

Entry-Level Remote Sales

Dallas, TX · Remote

Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

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All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Dallas, TX

Entry Level Technical Support Analyst Remote information

See Dallas, TX salary details

$15

$27

$43

How much do entry level technical support analyst remote jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level technical support analyst remote in Dallas, TX is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $30.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Dallas, TX?

The most popular types of Technical Support Analyst Remote jobs in Dallas, TX are:

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For Entry Level Technical Support Analyst Remote jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Dallas, TX with the most Entry Level Technical Support Analyst Remote job openings:

Entry Level Technical Support Analyst Remote jobs near you
Infographic showing various Entry Level Technical Support Analyst Remote job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $56,660 per year, or $27.2 per hour.

PTC Servigistics Technical Analyst Lead

3B Staffing LLC

Plano, TX • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Must Have Technical/Functional Skills

  • Strong development experience using core Java 8+, Java 17 preferred.
  • Extensive experience with strong Java backend skills, including Spring Framework and Spring Boot REST Microservices.
  • Strong SQL skills with experience in Oracle and MongoDB.
  • Experience with messaging systems such as Apache Kafka (highly preferred) and RabbitMQ or other messaging systems preferred.
  • Proficiency in ReactJS, including hooks, state management (Redux or Context API), and component lifecycle.
  • Solid knowledge of version control systems, especially Git (must), and GitLab (preferred) or equivalent.
  • Experience with CI/CD pipelines and build tools, especially GitLab Actions.
  • Strong hands-on knowledge of Service Parts Planning and Inventory Management concepts.
  • Functional expertise with PTC Servigistics or equivalent service parts planning tools.
  • Experience analyzing forecasting, inventory optimization, service level targets, and planning exceptions.
  • Ability to analyze planning outputs, parameters, and business rules to identify root causes of issues.
  • Experience working with planning tools such as Syncron, Kinaxis, Baxter Planning, or similar is a strong advantage.
  • Familiarity with ERP integrations (SAP, Oracle) is preferred.
  • Comfortable working in ITIL-based support environments.
  • Proven experience in diagnosing and resolving application and database issues, including log analysis and root cause investigation.
  • Ability to work independently in a remote environment, coordinating with global teams using collaboration tools.
  • Strong analytical mindset to handle complex issues spanning application and database layers.
  • Excellent verbal and written communication skills to interact with US clients and internal stakeholders effectively.
  • Willingness to work US business hours with occasional adjustments for critical issues or cross-time zone coordination.

Roles & Responsibilities

  • Ensure near 100% uptime and peak performance of the SCM application.
  • Monitor system health, investigate alerts/incidents, analyze Java application logs, integration points, and Oracle database to resolve issues promptly.
  • Handle support tickets, perform deep root cause analysis, and implement permanent fixes or preventive measures.
  • Modify and enhance Core Java application code for bug fixes or small feature changes, following version control and release management processes.
  • Develop and optimize SQL queries and PL/SQL routines; collaborate with DBAs to improve database performance and maintain data integrity.
  • Write and optimize SQL queries for Oracle and MongoDB databases, leveraging Spring JDBC Template and ORM frameworks.
  • Integrate and manage messaging systems such as Apache Kafka and RabbitMQ to support reliable asynchronous communication.
  • Work closely with offshore teams for deployment, incident hand-offs, and knowledge sharing; participate in overlap meetings.
  • Provide clear updates on issue status, RCA findings, and resolutions to technical and business teams.
  • Identify and suggest improvements in monitoring, caching, database indexing, and support workflows.
  • Maintain detailed documentation of support activities, incident resolutions, and prepare periodic reports on system metrics.
  • Adhere to TCS and client compliance standards, ITIL best practices, and data security protocols.

Generic Managerial Skills, If any

  • Demonstrate responsibility for application uptime and issue resolution.
  • Effectively coordinate with global teams and manage hand-offs in a remote environment.
  • Ability to communicate technical details clearly to non-technical stakeholders.
  • Experience or willingness to mentor junior team members and lead small initiatives/projects.
  • Manage priorities effectively, adapt to changing schedules, and handle urgent issues outside normal hours when required

Apply