2

Entry Level Tech Support Jobs in Rochester Hills, MI

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

next page

Showing results 1-20

Entry Level Tech Support information

See Rochester Hills, MI salary details

$24.9K

$40K

$60.7K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in Rochester Hills, MI is $40,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $43,300.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Rochester Hills, MI look for? The top searched job categories for Entry Level Tech Support jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Entry Level Tech Support jobs? Cities near Rochester Hills, MI with the most Entry Level Tech Support job openings:
Infographic showing various Entry Level Tech Support job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $40,021 per year, or $19.2 per hour.
Auto Tech Trainee (Belle Tire Auto Tech Development Program)

Auto Tech Trainee (Belle Tire Auto Tech Development Program)

Belle Tire

Royal Oak, MI • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Belle Tire rating

6.2

Company rating: 6.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

218th of 332 rated vehicle maintenance


Job description

The Automotive Technician Trainee is an entry-level role within Belle Tire's Auto Tech Development Program, designed to develop the next generation of Certified Automotive Technicians. This structured, hands-on development program pairs trainees with an experienced Auto Tech Mentor to build technical skills, gain real-world shop experience, and progress into a fully qualified Automotive Technician role within 6 months.
This role is ideal for individuals currently enrolled in or recently graduated from an automotive technology program who are looking to accelerate their career in the automotive industry. Trainees will gain exposure to a wide range of vehicle systems while working in a fast-paced retail environment where you'll work on real customer vehicles and build skills that translate directly to your career.
Program Overview (Auto Tech Development Program):
  • Structured 6 month development program
  • One-on-one mentorship with a certified Automotive Technician
  • Hands-on training across key automotive systems and repair areas
  • Defined competency milestones and career progression
  • Opportunity to earn ASE certifications and transition into a full Automotive Technician role
  • Successful completion of the Auto Tech Development Program may lead to promotion into a Certified Automotive Technician role, with continued growth opportunities within Belle Tire.

What You'll Do
Under the guidance of a certified Automotive Technician Mentor, the trainee will:
  • Properly secure vehicles to lifts and alignment machines to ensure safe operation
  • Assist with diagnosing vehicle issues and performing necessary repairs
  • Support general automotive service tasks including brakes, suspension, and basic maintenance
  • Learn and apply proper repair techniques across multiple vehicle systems
  • Communicate effectively with team members and assist in explaining repairs when needed
  • Deliver high-quality workmanship to ensure customer satisfaction
  • Stay current with evolving automotive technology, tools, and repair processes
  • Maintain a clean, organized, and safe work environment
  • Assist with maintaining a clean, organized, and safe shop environment
  • Complete required training milestones and program competencies
  • Perform other duties as assigned by store leadership

What We're Looking For
Minimum Qualifications:
  • Current student or recent graduate (within 6 months) of an ASE-accredited automotive technology program
  • Completion of coursework in brakes and steering/suspension preferred
  • State of Michigan Mechanic Trainee Permit (or ability to obtain within required timeframe)
  • Valid driver's license with acceptable driving record
  • Must obtain required tools within designated timeframe (program support available)

Preferred Qualifications:
  • ASE certifications (A4, A5, A6 or relevant areas)
  • Prior hands-on automotive experience (school, internship, or shop environment)

Physical Requirements:
  • Ability to stand for extended periods of time
  • Ability to safely lift up to 75 pounds to chest level
  • Frequent bending, twisting, pushing, pulling, reaching, and use of hands/wrists consistent with automotive repair work

Work Environment
This position is based within a tire and automotive service retail store. Varying work hours, Monday through Saturday, with possible overtime. Fast-paced workshop setting with physical demands, including extended standing and heavy lifting.
Benefits
We offer premium benefits to keep your life moving.
  • Medical, Dental, Vision Insurance
  • Flexible Spending Account
  • Life/AD&D Insurance
  • Short/Long-Term Disability Insurance
  • Employee Assistance Program
  • 401(K) with company match
  • Flexible Paid Time Off
  • Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
  • Discounts on Products and Services
  • Employee Referral Program
  • Paid Training and Reimbursement for ASE Certifications
  • Belle Tire Scholarship Program
  • Career Growth Opportunities with a Growing Company
  • Learn more at https://www.belletirecareers.com/benefits/

Compensation
$40,000 - $50,000 / year
About Us
At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that's the Belle Tire Difference. With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.
Since 1922, we've done what it takes to keep life moving for our customers and employees. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.
We're not your ordinary tire shop, we're Changing Tires.
Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.

What Belle Tire employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom