ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Philadelphia, PA

Burlington Stores

IT Support Specialist I

Beverly, NJ · On-site

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day In The Life As an entry-level specialist, the candidate will be responsible for completing ...

Burlington

IT Support Specialist I

Edgewater Park, NJ

$15.60 - $22/hr

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... A Day in the Life As an entry-level specialist, the candidate will be responsible for completing ...

STC Direct Inc

Be Seen First

Technology Sales Specialist Entry Level

West Chester, PA · On-site

$800 - $1.0K/wk

Technology Sales Specialist - Entry Level Opening Are you someone who enjoys connecting with people ... Work toward individual and team sales goals with support and structured training * Track ...

STC Direct Inc

Be Seen First

Technology Sales Specialist Entry Level

West Chester, PA · On-site

$800 - $1.0K/wk

Technology Sales Specialist - Entry Level Opening Are you someone who enjoys connecting with people ... Work toward individual and team sales goals with support and structured training * Track ...

Leo Direct

Be Seen First

Sales Representative Entry Level

Gulph Mills, PA · On-site

$800 - $1.0K/wk

... and support you need to succeed! What You'll Do * Connect with customers in person to understand ... Educate customers on products, promotions, and available technology solutions. * Track customer ...

Leo Direct

Be Seen First

Sales Representative Entry Level

Gulph Mills, PA · On-site

$800 - $1.0K/wk

... and support you need to succeed! What You'll Do * Connect with customers in person to understand ... Educate customers on products, promotions, and available technology solutions. * Track customer ...

next page

Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Philadelphia, PA

Entry Level Tech Support information

See Philadelphia, PA salary details

$27.2K

$43.9K

$66.6K

How much do entry level tech support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for entry level tech support in Philadelphia, PA is $43,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Philadelphia, PA? The most popular types of Tech Support jobs in Philadelphia, PA are:
What are popular job titles related to Entry Level Tech Support jobs in Philadelphia, PA? For Entry Level Tech Support jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Philadelphia, PA look for? The top searched job categories for Entry Level Tech Support jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Entry Level Tech Support jobs? Cities near Philadelphia, PA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Philadelphia, PA as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,875 per year, or $21.1 per hour.
IT Support Specialist I

IT Support Specialist I

Burlington Stores

Beverly, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 935 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

Position Overview
The IT Support Specialist I provides technical support for the corporate, supply chain, field, and distribution center environments. This position involves carrying out various tasks related to technical support. The job requires both individual and teamwork, and the associate will work under the guidance of the manager and director. Attention to detail and working with supervision are crucial to the success of the position. The provision of support will predominantly be through in-person communication, although it may necessitate recourse to remote support methods such as telephonic assistance. The post requires familiarity with a diverse range of concepts, practices, and procedures in the field, and the attainment of goals is subject to the guidance of management and peers.
A Day In The Life
As an entry-level specialist, the candidate will be responsible for completing essential functions to help the Technical Services team succeed, including, but not limited to:
  • Effectively and efficiently address tasks promptly.
  • Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up.
  • Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests.
  • Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations.
  • Consistently report on different aspects of the job to both the supervisor and manager.
  • Local travel to various locations will be required.

Disclaimer: The above position description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. As such, the incumbent may perform other duties and responsibilities as required.
You'll Come With
Associates Degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 1 to 3 years of relevant work experience in the field or a related area
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management is a plus
Experience with ServiceNow and Zebra Thermal Printers is a plus
Effective problem-solving skills and attention to detail
#LI-ML1
Come join our team. You're going to like it here!
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $15.60 - $22.00
Posting Number R103800
Location New Jersey-Edgewater Park
Address 4287 Route 130 S
Zip Code 08010
Pay Rate Hourly
Career Site Category Corporate
Position Category Information Technology
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No

What Burlington employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

View All Burlington Jobs

Apply