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Entry Level Tech Support Jobs in Fall River, MA (NOW HIRING)

Retail Key Holder

Taunton, MA · On-site

$20.30/hr

Headquartered in Southern California, Skechers-the Comfort Technology Company ® -has spent over 30 ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

... Entry level credentialing of secretarial and nursing assistant skills. Current Rhode Island registration as a Nursing Assistant. Certified in Basic Cardiac Life Support (BLS). Demonstrated knowledge ...

... Entry level credentialing of secretarial and nursing assistant skills. Current Rhode Island registration as a Nursing Assistant. Certified in Basic Cardiac Life Support (BLS). Demonstrated knowledge ...

... Entry level credentialing of secretarial and nursing assistant skills. Current Rhode Island registration as a Nursing Assistant. Certified in Basic Cardiac Life Support (BLS). Demonstrated knowledge ...

... Entry level credentialing of secretarial and nursing assistant skills. Current Rhode Island registration as a Nursing Assistant. Certified in Basic Cardiac Life Support (BLS). Demonstrated knowledge ...

... Entry level credentialing of secretarial and nursing assistant skills. Current Rhode Island registration as a Nursing Assistant. Certified in Basic Cardiac Life Support (BLS). Demonstrated knowledge ...

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Entry Level Tech Support information

See Fall River, MA salary details

$27.1K

$43.6K

$66.3K

How much do entry level tech support jobs pay per year?

As of Jun 14, 2026, the average yearly pay for entry level tech support in Fall River, MA is $43,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,200.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Fall River, MA look for? The top searched job categories for Entry Level Tech Support jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Entry Level Tech Support jobs? Cities near Fall River, MA with the most Entry Level Tech Support job openings:
Retail Key Holder

Retail Key Holder

Skechers

Taunton, MA • On-site

$20.30/hr

Part-time

Posted yesterday


Skechers rating

6.6

Company rating: 6.6 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

33rd of 55 rated fashion and textile manufacturers


Job description

WHO WE ARE:
Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.
COMPENSATION RATE
STARTING RATE: $20.30
HOURLY RANGE: $20.30-$21.54
BENEFIT HIGHLIGHTS:
  • Competitive pay with regular increases.
  • Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
  • Flexible schedules to support work-life balance.
  • On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
  • Opportunities for career advancement in Retail Management with a global brand like Skechers.
  • Additional Benefits & Perks to be reviewed during the interview process.

WHAT YOU WILL DO:
  • Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
  • Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
  • Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
  • Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
  • Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
  • Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
  • Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU:
  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Problem solving skills to resolve any issues that may arise in-store.
  • Highly organized to manage inventory, staffing, and other operational tasks.
  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable mentoring team members and communicating with all levels of the store team.
  • Acts with a sense of confidentiality and urgency.

REQUIREMENTS:
  • High school diploma or equivalent preferred but not required.
  • Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
  • Sales skills to drive revenue growth and meet targets.
  • Excellent communication skills in written, verbal and interpersonal skills.
  • Must be at least 18 years of age at time of application.

Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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