Entry Level Tech Support Jobs in Dublin, CA (NOW HIRING)

Company Description
Join us and make YOUR mark on the World!
Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.
Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.
Job Description
Positions will be closed to applicants on January 15, 2027. Computing mentors will have until February 5, 2027 to make their summer selections.
Internship Dates:

• May 17, 2027 - August 6, 2027
• May 24, 2027 - August 13, 2027
• June 14, 2027 - September 3, 2027
• June 21, 2027 - September 10, 2027

We are currently accepting applications for our Computing Technical Internship Program (TIP). This program is tailored for students currently enrolled in a community college, providing a unique opportunity to gain invaluable hands-on experience in Information Technology (IT) operations to help advance their academic and career objectives. Selected interns will have the opportunity to provide technical IT support across a range of projects, including mobile device management, provisioning, desktop support, and IT service desk operations.
You will

• Provide basic customer support by answering process-related questions and resolving technical issues related to mobile devices, desktop computers, and software.
• Provision, deploy, and manage mobile devices according to established policies and procedures.
• Assist users by troubleshooting technical problems and documenting solutions.
• Provide entry-level, hands-on assistance with device operations and usage guidelines.
• Assist with password resets for mobile devices and computer systems.
• Install and configure computer hardware, operating systems, printers, peripherals, and software applications.
• Support computer security by installing updates and monitoring compliance with Department of Energy (DOE) requirements.
• Diagnose and resolve basic to moderately complex issues with systems, printers, and networks.
• Maintain up-to-date technology, computer security, and safety training.
• Participate in end-of-summer poster presentation.
• Perform other duties as assigned.

Qualifications

• Must be eligible to access the Laboratory in compliance with Section 3112 of the National Defense Authorization Act (NDAA). See Additional Information section below for details.
• Must be a continuing student in good standing at an accredited community collegepursuing an associate's degree in computer information systems, computer networking technology or a related field.
• Proven ability to adapt and thrive in challenging situations, demonstrating resilience and problem-solving skills to achieve goals while overcoming setbacks.
• Ability to diagnose and resolve basic to moderately complex technical issues independently or with guidance.
• Effective verbal and written communication skills.
• Ability to clearly present and explain concepts and ideas.
• Experience working with personal computers, including proficiency with Microsoft Word, Excel and PowerPoint.
• Ability to work collaboratively in a team environment.
• Age 18 or older at the start of the internship.
• Must have GPA of 3.0 or higher.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Holiday Pay
• Sick leave accrual
• Individual 401(k) contributions
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance
None required. However, if your assignment is longer than 179 days cumulatively within a calendar year, you must go through the Personal Identity Verification process. This process includes completing an online background investigation form and receiving approval of the background check.
National Defense Authorization Act (NDAA)
The 2025 National Defense Authorization Act (NDAA), Section 3112, generally prohibits citizens of China, Russia, Iran and North Korea without dual US citizenship or legal permanent residence from accessing specific non-public areas of national security or nuclear weapons facilities. The restrictions of NDAA Section 3112 apply to this position. To be qualified for this position, Candidates must be eligible to access the Laboratory in compliance with Section 3112.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Wireless and Medical Devices
Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.
If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.
How to identify fake job advertisements
Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under "Find Your Job" of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.
To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.