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Entry Level Tech Support Jobs in Ontario (NOW HIRING)

We are seeking a tech-savvy professional looking for a career within the legal system to join our ... ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be ...

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We are seeking a tech-savvy professional looking for a career within the legal system to join our ... ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be ...

New

Solutions Architect

Mississauga, ON · On-site

$80 - $82.80/hr

Exposure to vendor technologies or entry-level data center technical certifications (e.g., server, storage, cyber security)* Experience supporting pre-sales activities, demos, or technical ...

SmartEquip, an innovative technology platform that supports customers' management of the equipment ... representatives. * Entry level position * Use inspector application to collect general specs ...

Exposure to vendor technologies or entry-level data center technical certifications (e.g., server, storage, cyber security) * Experience supporting pre-sales activities, demos, or technical ...

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Entry Level Tech Support information

See Ontario salary details

$9

$14

$19

How much do entry level tech support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level tech support in Ontario is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.38 per hour, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Ontario? The most popular types of Tech Support jobs in Ontario are:
What are popular job titles related to Entry Level Tech Support jobs in Ontario? For Entry Level Tech Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Ontario look for? The top searched job categories for Entry Level Tech Support jobs in Ontario are:

Junior RCC Operating Technologist (Bilingual FR/EN)

Brookfield Global Integrated Solutions (BGIS)

Toronto, ON • Hybrid

Full-time

Re-posted 20 days ago


Job description

SUMMARY

The Junior RCC Operating Technologist is an entry-level role within the Remote Command Centre (RCC), designed to introduce individuals to Smart Building and Building Automation Systems (BAS) operations in a structured and supervised environment. This position focuses on alarm monitoring, service request triage, work order management, and documentation, while building foundational knowledge of BAS platforms, HVAC  concepts, and RCC workflows.

The role is intended as a developmental steppingstone into the RCC Operating Technologist I position.

KEY DUTIES & RESPONSIBILITIES

On-going Operations

Monitor BAS and connected building platforms for incoming alarms and system notifications in accordance with established Standard Operating Procedures (SOPs).

Acknowledge, log, and triage alarms, identifying priority level and required response based on predefined response methodology.

Create, update, and close work orders within the work order management system, ensuring accurate notes and proper documentation.

Dispatch service requests and alarms to appropriate RCC resources, site teams, or vendors as directed.

Monitor system dashboards, device connectivity, and basic performance indicators, escalating abnormalities as required.

Maintain accurate logs and records of actions taken, observations, and escalations.

Learning & Development (Supervised)

Participate in structured onboarding and RCC training programs covering BAS fundamentals, RCC workflows, and escalation procedures.

Shadow Associate and RCC Operating Technologists during alarm investigations, trend reviews, and remote operations activities for learning purposes.

Develop a foundational understanding of HVAC systems, building comfort concepts, and asset hierarchies.

Attend internal training sessions, SOP reviews, and vendor-led platform demonstrations, as assigned.

Documentation & Compliance

Follow established RCC processes, procedures, and quality standards at all times.

Ensure all work completed is accurately documented within RCC tracking tools and systems.

Identify recurring alarms or issues and escalate to senior RCC staff for further investigation.

KNOWLEDGE & SKILLS

High School Diploma or equivalent required.

Basic computer proficiency and comfort working with technical systems and dashboards.

Strong attention to detail with the ability to follow documented procedures.

Clear written and verbal communication skills.

Willingness to learn BAS, HVAC concepts, and RCC operations.

Ability to work assigned shifts, including evenings, weekends, or holidays, as required.

Microsoft 365 Proficiency (Excel, Powerpoint, Word, etc)

PREFERRED QUALIFICATIONS

Post-secondary education or coursework related to building systems, HVAC, controls, or technology.

Previous experience in a call centre, Network Operations Centre (NOC), Security Operations Centre (SOC), or helpdesk environment.

Exposure to facilities operations, automation systems, or technical support roles.

Licenses and/or Professional Accreditation

  • None required.

#LI-JC1

#LI-Hybrid