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Workspace One Jobs in Ontario (NOW HIRING)

TTEC Digital

Product Manager-- Workspace

Toronto, ON · Remote

The role: You're one of two PMs reporting to the VP, Product Management. You own the front-of-house ... Agent UI The primary workspace where human agents handle live interactions - customer context ...

Scotiabank

Senior Quality Engineer

Toronto, ON

Strong understanding of endpoint management platforms (such as Microsoft Endpoint Manager, VMware Workspace ONE, or similar). Proficiency in test automation frameworks and scripting languages (e.g ...

General Motors

Senior Mobility Coordinator

Oshawa, ON · Hybrid

CA$104K - CA$154K/yr

Experience supporting enterprise mobile device management platforms such as Workspace ONE, Intune, or similar tools. * Experience with mobile enrollment and provisioning programs, including zero ...

Workspace Group

Sales Account Manager

Toronto, ON

CA$50K/yr

Everything you want is here at Workspace Group ( . We're WSG, and we make space happen...every ... The average projects here are between $50,000 and $250,000, and deals from $1,000,000 to $4,000,000 ...

HollisWealth

Modification Technician

Toronto, ON · Hybrid

CA$47K - CA$78K/yr

... workspaces * Competitive benefits: Flexible group insurance, competitive pension plan, stock ... Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by ...

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All JobsWorkspace One JobsWorkspace One Jobs in Ontario

Workspace One information

See Ontario salary details

$23.5K

$87.9K

$133.5K

How much do workspace one jobs pay per year?

As of Aug 5, 2026, the average yearly pay for workspace one in Ontario is $87,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Workspace One position?

To excel as a Workspace ONE Administrator, strong expertise in endpoint management, device configuration, and troubleshooting is essential, typically supported by experience with mobile device management (MDM) platforms. Familiarity with VMware Workspace ONE, Active Directory, and relevant certifications such as VMware Certified Professional – Digital Workspace (VCP-DW) are highly valued. Excellent problem-solving, communication, and organizational skills help professionals interact efficiently with end users and IT teams. Mastery of these skills ensures secure, seamless device integration and support across an organization’s digital workspace.

What is a Workspace One?

A Workspace ONE job typically involves managing and supporting VMware Workspace ONE, a digital workspace platform that enables secure access to corporate apps and data. Professionals in this role handle mobile device management (MDM), endpoint security, application deployment, and user access policies. They may work in IT administration, support, or engineering, ensuring seamless integration and operation of the platform within an organization. Strong knowledge of device management, security protocols, and VMware technologies is often required.

What are some common challenges faced by Workspace ONE administrators, and how do they typically address them?

Workspace ONE Administrators often encounter challenges such as managing a rapidly evolving mix of device types and operating systems, ensuring security compliance, and accommodating remote or hybrid work environments. To address these, administrators stay current on platform updates, develop clear deployment strategies, and maintain robust security policies for data protection. Collaboration with security teams, providing user training, and proactively monitoring device compliance are also key practices. By staying adaptable and responsive to user needs, Workspace ONE Administrators help ensure smooth digital workspace operations across the organization.

What are popular job titles related to Workspace One jobs in Ontario? For Workspace One jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Workspace One jobs in Ontario look for? The top searched job categories for Workspace One jobs in Ontario are:
Workspace One jobs near you
Infographic showing various Workspace One job openings in Ontario as of June 2026, with employment types broken down into 13% Full Time, 84% Part Time, 2% Temporary, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $87,851 per year, or $42.2 per hour.

Product Manager-- Workspace

TTEC Digital

Toronto, ON • Remote

Full-time

Posted 26 days ago

Job description

TTEC Digital seeks a Product Manager- Workspace to join our team. This role is a full-time and fully remote opportunity! 
 
We're looking for a Product Manager who ships with enough craft and intent that the work stands apart in a category where everyone launches at the same height. Builds with excellence, moves fast, and doesn't treat the two as a tradeoff. 

The work:

We're an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools - automated QA, conversational analytics, knowledge assist, and agentic automation - for the world's biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that's been obsessed with customer experience since 1982. 

This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don't just move a metric - you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds. 

The role:

You're one of two PMs reporting to the VP, Product Management. You own the front-of-house - everything the human agent and their supervisor touch: the Agent UI, the Control UI, and the Active Listening UX. Your counterpart, PM - Services, owns the AI services, Desktop Intercept, and Integrations that sit behind your surfaces. You partner constantly; you own different halves of the same product.

What You Will Do:

Agent UI 

The primary workspace where human agents handle live interactions - customer context, history, knowledge-assist, next-best-action, and wrap-up. The bar: cut handle time and cognitive load without hiding the moments that decide the interaction. High-density, real-time, keyboard-first. 

Control UI 

The supervisor and admin console - scorecard configuration, routing, live monitoring, QA review queues, coaching workflows, and dashboards. The bar: give one supervisor real leverage over hundreds of agents and 100% of interactions. 

Active Listening UX 

The real-time, in-call experience - live transcription, sentiment, compliance flags, and prompts surfaced mid-conversation. The bar: perceived latency and interruption cost. A prompt three seconds late is a prompt that never fired; a prompt agents don't trust is worse than none. 

Day to day, that means:

  • Own the end-to-end agent and supervisor experience across live and post-interaction surfaces. 

  • Set the standard for information hierarchy, interaction ergonomics, and real-time UX in dense operator tooling. 

  • Partner with design to prototype and pressure-test flows before a line of production code ships. 

  • Define perceived latency and interruption budgets for each real-time assist surface. 

  • Measure success in AHT, agent adoption, CSAT, and the acceptance rate of the suggestions you surface. 

What every PM here owns:

  • A capability area's backlog and specs. 

  • Acceptance criteria and customer-pilot targets. 

  • The customer voice in every spec review. 

  • Billing-meter and RBAC scoping per feature. 

And every PM writes the one-page specs that gate every build. 

The instincts we screen for:

Your itch for taste and craft is as strong as your comfort building with AI. You care about every word on a screen; you think about information hierarchy and user psychology before visual design; and you think natively about what AI makes possible that wasn't possible before - not chat wrappers, but agents that take real actions and resolve real problems. These two instincts rarely live in the same person. 

What You Will Bring:

  • 7+ years of product in B2B SaaS; contact-center, CCaaS, or developer-platform experience strongly preferred. 

  • Writes crisp one-page specs that an engineer can build from without a meeting. 

  • Technical enough to reason about events, plugins, and latency budgets - you don't need a translator. 

  • Has shipped to real enterprise customers on a fast cadence, with the scar tissue to prove it. 

  • Reads the market. Knows the competition cold - who's winning, why, and where they're exposed - and has a point of view. 

  • Business-fluent. Frames decisions in ARR, attach, retention, and margin. Can sell a bet to a CRO, not just to engineering. Treats pricing and packaging as product. 

  • Has taste. Can tell within 30 seconds of a demo whether a flow will wow a buyer or lose the deal. 

  • Shows their work. Brings a competitor teardown or packaging proposal to the final round. 

What the Workspace Product Manager specifically needs:

  • Shipped complex, high-density operator or agent-facing tooling - contact center, trading, ops consoles, dev tools, or clinical/EHR. Anywhere power users live inside a screen all day. 

  • Real-time or streaming UX experience: surfacing live signals without overwhelming the recipient. 

  • Deep design partnership. You think in flows and states, care about every word and pixel, and can hold your own in a design critique. 

  • Fluent in accessibility, keyboard-first workflows, and enterprise UX patterns for information-dense screens. 

  • Treats RBAC and permissioning as a first-class UX problem, not an afterthought bolted on at the end. 

The bar:

You'll work directly with a team that holds each other to a high bar across everything we produce: product thinking, growth, copy, demos, user research, and monetization. The environment is intense, and the learning curve is steep. We're assembling the best product team in CX. 

Show your work: in the final round, bring a teardown of an existing agent or supervisor product's UX - where the flow wins the demo, where it loses the deal, and how you'd rebuild one screen. 

If you belong in this room - bring the teardown - reach out.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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