Posting Details
Posting Details
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Institution
Dakota State University
Working Title
Slate CRM & Technology Specialist
Posting Number
CSA02738P
Department
DSU-Admissions
Physical Location of Position (City)
Madison
Posting Text
Dakota State University is seeking a Slate CRM & Technology Specialist to serve as the university's primary Slate Lead for admissions operations. This position supports undergraduate, graduate, and international admissions by managing Slate CRM processes, supporting users, improving workflows, developing reports, and helping admissions teams make effective use of technology.
This role works closely with admissions staff, ITS, and external Slate partners to support recruitment, application management, communications, reporting, and enrollment operations. The successful candidate will be a problem solver, self-learner, strong communicator, and trusted resource who can translate technical concepts into practical solutions.
Key Responsibilities:
- Serve as the primary administrator and subject matter expert for Slate CRM across admissions units.
- Configure and maintain Slate functionality, including forms, portals, communications, workflows, reporting, and application processes.
- Provide user support, troubleshooting, training, and documentation.
- Develop reports, dashboards, and data solutions that support admissions operations and decision-making.
- Collaborate with admissions leadership, ITS, and external partners on system enhancements, integrations, and process improvements.
- Lead testing and implementation of new Slate features, updates, and admissions-cycle changes.
- Support communication plans and applicant-facing experiences within Slate.
- Monitor industry trends and recommend improvements that enhance recruitment and enrollment operations.
- Perform other duties as assigned.
Required Qualifications:
- Bachelor's degree or equivalent combination of education and experience.
- Strong problem-solving, organizational, and communication skills.
- Ability to learn complex systems and explain technical concepts to non-technical users.
- Ability to manage multiple priorities and work collaboratively across departments.
- Must be authorized to work in the United States. Sponsorship is not available for this position.
Preferred Qualifications:
- Experience with CRM platforms, especially Slate.
- Higher education, admissions, enrollment management, or student services experience.
- Experience with reporting, data analysis, or business process improvement.
- Familiarity with SQL, HTML, CSS, or JavaScript.
Why This Role Matters:
Slate is a critical tool supporting student recruitment, application processing, communication, and enrollment operations at DSU. This position helps ensure admissions teams have the tools, processes, and data they need to effectively serve prospective students and achieve enrollment goals.
Benefits:
- Flexible benefits package - health, dental, vision, life insurance, short-term disability, hospital indemnity insurance, flexible spending account, health savings account, health reimbursement account.
- South Dakota Retirement System. Employees receive 6% fully matched contributions from SDRS and are vested after three years of service.
- Paid time off - full time 12-month employees earn 15 days per year of annual leave and 14 days of sick leave per year. In addition, employees receive 11 federal paid holidays.
- Reduced tuition for education.
- Professional liability
- Paid family leave
How to Apply:
DSU accepts applications through an on-line employment site. To apply, visit
https://yourfuture.sdbor.edu. Please submit a cover letter, resume, unofficial transcript, and a list of at least three references.
For questions concerning the position, contact Alicia Entringer at
Alicia.entringer@dsu.edu.
Applications will begin to be reviewed immediately and continue until the position is filled.
Posting Date
06/16/2026
Closing Date
Open Until Filled
Yes
First Consideration Date
Advertised Salary
CSA Pay Grade I: Starting at $25.69/hour
Duration of the Term
12 months
If Other, describe duration
Appointment Percent
100%
Work Hours
Monday - Friday 8:00 - 5:00
Typical Hours Worked Per Week
Appointment Type
Regular
Scope of Search
External (includes Internal)
If internal, define scope of search
This position requires
No Requirement
If other, please indicate
Department Description and Cultural Expectations
In addition to the exciting professional opportunities at Dakota State University, employees will have the privilege of enjoying the benefits of Madison, South Dakota. Nestled in the heart of the state, Madison offers a unique blend of small-town charm and modern amenities, creating an ideal environment for work-life balance.
The city boasts a range of recreational activities, from picturesque parks to outdoor events, fostering a sense of community engagement and well-being. Madison's scenic landscapes and proximity to nearby lakes provide ample opportunities for outdoor enthusiasts, whether it be fishing, hiking, or simply enjoying the beauty of the great outdoors.
Madison's location within South Dakota provides easy access to larger cities, cultural events, and regional attractions. Madison is only a short 50 minute drive from South Dakota's largest city, Sioux Falls.
Equal Employment Opportunity Statement
DSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and DSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing
DSU-HumanResources@dsu.edu.
E-Verify, EOE.
Contact Information