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Entry Level Service Desk Jobs in Florida (NOW HIRING)

Lennar

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Provide on-call service 24x7 for Tier 2 support in partnership with Service Desk for network and ...

Lennar

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Provide on-call service 24x7 for Tier 2 support in partnership with Service Desk for network and ...

PALMETTO WAVE INC

Be Seen First

Client Representative (Entry Level Sales)

Jacksonville, FL · On-site

$55K - $65K/yr

The biggest opportunities don't come from sitting behind a desk--they come from connecting with ... Great Backgrounds Include Customer Service * Retail * Hospitality * Restaurants * Brand Ambassador

PALMETTO WAVE INC

Be Seen First

Client Representative (Entry Level Sales)

Jacksonville, FL · On-site

$55K - $65K/yr

The biggest opportunities don't come from sitting behind a desk--they come from connecting with ... Great Backgrounds Include Customer Service * Retail * Hospitality * Restaurants * Brand Ambassador

Bakerly Barn

Help Desk Technician

Coral Gables, FL · On-site

$19.25 - $25.75/hr

This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ... Strong customer service and communication skills. * Organized and detail-oriented, particularly for ...

Bakerly

Help Desk Technician

Coral Gables, FL · On-site

$19.25 - $25.75/hr

This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ... Strong customer service and communication skills. * Organized and detail-oriented, particularly for ...

Bakerly LLC

Help Desk Technician

Coral Gables, FL

$19.25 - $25.75/hr

This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ... Strong customer service and communication skills. * Organized and detail-oriented, particularly for ...

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Entry Level Service Desk information

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How much do entry level service desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level service desk in Florida is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $17.79 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Florida?

The most popular types of Service Desk jobs in Florida are:

What cities in Florida are hiring for Entry Level Service Desk jobs?

Cities in Florida with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,507 per year, or $15.1 per hour.

Front Desk Office Admin Entry-Level

O'Quinn Insurance

Ormond Beach, FL • On-site

$28K - $35K/yr

Full-time

Medical, PTO

Re-posted 8 days ago

Job description

OQuinn Insurance Services is looking for a friendly, dependable Front Desk Office Administrator to be the face of our Ormond Beach office. If you enjoy meeting new people, helping others, and keeping things running smoothly, this role is for you. No insurance experience or license is required we will train you.

As the first point of contact for clients walking in or calling our office, youll set the tone for every visit. Youll greet guests, direct them to the right team member, answer the phones, and route calls. After a 60-day paid training period, you will also be able to answer simple insurance questions on your own.

This is an entry-level role with real opportunity to grow. We invest in our people if you want to learn the insurance industry from the ground up, well help you get there.

At OQuinn Insurance, our company culture is rooted in our Core Values. Were looking for someone who naturally embodies them:

One Team We win together. We lift each other up, communicate openly, and succeed through collaboration.

Quality We hold ourselves to the highest standards. Details matter. We represent our brand with pride.

Understand & Care Deeply We genuinely care about our clients, teammates, and community. We show up with empathy and heart.

Integrity We act with honesty and transparency even when no ones watching. Doing whats right matters more than whats easy.

Never Stop Learning We stay curious, adaptable, and humble. Growth over comfort, always.

No Nonsense We own our results, no excuses. Address issues immediately, bring solutions, and follow through.



Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off


Responsibilities
  • Greet clients warmly as they enter the office and alert the appropriate team member
  • Answer incoming phone calls and transfer them to the right person
  • Maintain a tidy, welcoming front office environment
  • Answer simple insurance questions (after the 60-day training period)
  • Assist the team with light administrative tasks as needed

Requirements
  • Polite, well-spoken, and approachable demeanor
  • Strong computer knowledge and comfort navigating different systems
  • Genuine willingness to learn intuitive, resourceful, and coachable
  • Reliable, punctual, and team-oriented
  • Clean criminal background check
  • No insurance license required 60 days of paid training provided