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Entry Level Service Advisor Jobs in Tennessee (NOW HIRING)

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Entry Level Service Advisor information

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How much do entry level service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Tennessee?

The most popular types of Service Advisor jobs in Tennessee are:

What are popular job titles related to Entry Level Service Advisor jobs in Tennessee?

For Entry Level Service Advisor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Tennessee look for?

The top searched job categories for Entry Level Service Advisor jobs in Tennessee are:

What cities in Tennessee are hiring for Entry Level Service Advisor jobs?

Cities in Tennessee with the most Entry Level Service Advisor job openings:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Service Advisor/ASM - Entry Level

Hudson Automotive Group

Clarksville, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Hudson Automotive Group rating

4.2

Company rating: 4.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

151st of 155 rated car dealerships

Job description

Start Your Career in the Automotive Industry with Wyatt Johnson Toyota!
Entry-Level Service Advisor
Paid Training Career Growth Flexible Schedule Manufacturer Bonuses
No Service Advisor Experience Required - We Train You!
Competitive Hourly Pay + Toyota Manufacturer Incentives & Bonuses
Yearly PTO Accrual
Flexible 5-Day Work Week
Clear Career Path to Senior Advisor, Management, and Leadership Roles
The Grass Really Is Greener at Wyatt Johnson Toyota
Are you passionate about helping people, building relationships, and launching a rewarding career with unlimited growth potential?
Wyatt Johnson Toyota, a proud member of Hudson Automotive Group, is seeking motivated, customer-focused professionals to join our award-winning service team as an Entry-Level Service Advisor. If you have customer service experience, strong communication skills, and a desire to learn, we'll provide the training and support to help you succeed.
This is more than a job. It's an opportunity to build a long-term career with one of the most respected automotive groups in the Southeast.
Why Join Wyatt Johnson Toyota?
Competitive Hourly Compensation
Additional Toyota Manufacturer Bonuses & Incentives
Comprehensive Paid Training Program
No Automotive Experience Required
Promote-From-Within Culture
Opportunities for Rapid Career Advancement
Flexible 5-Day Work Schedule
Yearly PTO Accrual
High-Volume Service Department with Consistent Traffic
Supportive Leadership Team Invested in Your Success
Work for a Growing Organization with Over 50 Dealerships Across 8 States
What You'll Do
As a Service Advisor, you'll serve as the primary point of contact between customers and our service department by:
  • Greeting customers and building lasting relationships
  • Listening to customer concerns and documenting service needs
  • Communicating repair recommendations and service updates
  • Coordinating vehicle repairs with technicians and service teams
  • Delivering exceptional customer experiences from start to finish
  • Helping customers maintain their vehicles while building trust and loyalty
  • Learning the dealership service process through hands-on training and mentorship
What We're Looking For
  • Previous customer service experience required
  • Strong communication and relationship-building skills
  • Positive attitude and eagerness to learn
  • Ability to thrive in a fast-paced team environment
  • Strong emotional intelligence and problem-solving abilities
  • Professional appearance and customer-first mindset
  • CRM experience is a plus but not required
Benefits That Support You
  • Medical, Dental & Vision Insurance
  • Life Insurance
  • 401(k) with Company Match
  • Paid Vacation & Holidays
  • PTO Accrual
  • Employee Discounts on Products & Services
  • Ongoing Training and Professional Development
  • Advancement Opportunities Across the Hudson Automotive Network
  • Balanced Work-Life Schedule
About Hudson Automotive Group
Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization that has grown from a single dealership into one of the largest automotive groups in the Southeast, with more than 50 dealerships and 4,000+ employees across eight states.
Our dealerships have earned some of the industry's highest honors, including:
  • Toyota President's Award
  • Nissan Global Award
  • Ford President's Award
  • Honda President's Award

In addition, Hudson Automotive Group was recognized as one of the Best Places to Work for its commitment to employee growth, development, and workplace culture.
Ready to Build a Career Instead of Just Finding a Job?
If you're looking for a company that will invest in your future, provide world-class training, and offer clear opportunities for advancement, apply today and discover why the grass is greener at Wyatt Johnson Toyota.
Wyatt Johnson Toyota and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings.
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