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Entry Level Service Advisor Jobs in Springfield, TN

Surge Staffing

Bilingual Talent Advisor

Nashville, TN · On-site

$22 - $25/hr

Surge Staffing is seeking a Talent Advisor (Fluent in English/Spanish) with high energy, work ethic ... Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ...

Surge Staffing

Bilingual Talent Advisor

Nashville, TN · On-site

$22 - $25/hr

Surge Staffing is seeking a Talent Advisor (Fluent in English/Spanish) with high energy, work ethic ... Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ...

Surge Staffing

Bilingual Talent Advisor

Nashville, TN · On-site

$22 - $25/hr

Surge Staffing is seeking a Talent Advisor (Fluent in English/Spanish) with high energy, work ethic ... Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ...

Curvion Blue

Senior Sales Advisor

Nashville, TN · Remote

$120K - $360K/yr

... services to help them scale faster than ever before while changing as many people's lives as ... These are not entry-level buyers. They are experienced, often skeptical, and expect to speak with ...

CROSSMARK1

Events Specialist

Nashville, TN · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... Advisors. We are looking for people who are passionate about creating a positive and exciting ...

CROSSMARK1

Events Specialist

Nashville, TN · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... Advisors. We are looking for people who are passionate about creating a positive and exciting ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Springfield, TN

Entry Level Service Advisor information

See Springfield, TN salary details

$11

$24

$42

How much do entry level service advisor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level service advisor in Springfield, TN is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $28.17 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Springfield, TN as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $50,942 per year, or $24.5 per hour.

Service Advisor/ASM - Entry Level

Hudson Automotive Group

Clarksville, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Hudson Automotive Group rating

5.1

Company rating: 5.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

138th of 150 rated car dealerships

Job description

Launch Your Automotive Career at Wyatt Johnson Toyota!
Hourly Position with Growth Potential
Paid Training Provided Yearly Accrued PTO
Flexible Schedule (5-Day Work Week)
Manufacturer Incentives & Bonuses
Clear Career Path to Service Advisor and Leadership Roles
The Grass Is Greener at Wyatt Johnson Toyota!
Wyatt Johnson Toyota,a Hudson Automotive Company, is actively seeking Entry Level Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Wyatt Johnson Toyota and Hudson Automotive Group?
Competitive Hourly Compensation
Additional Toyota Manufacturer Incentives & Bonuses
Paid Training & Professional Development
Clear Internal Advancement Opportunities
Promote-From-Within Culture
Flexible Work Schedule
Yearly Accrued PTO
Established Customer Base & High-Volume Service Department
Leadership Team Committed to Your Success
Other Benefits we offer:
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k with match
  • Paid Vacation/Holidays
  • Accrued PTO
  • Employee development through training and advancement opportunities
  • Employee discounts on products & services
  • Balanced work schedule

Qualifications:
  • Previous Customer Service Experience Required
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Ability to guide customers through the service process
  • Customer Relationship Management (CRM) Software Experience Preferred
  • Strong emotional intelligence and problem-solving skills
  • Ability to work in a fast-paced team environment

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1

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