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Service Advisor Manager Jobs in Tennessee (NOW HIRING)

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Parkside Kia

Service Advsior

Knoxville, TN

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and ...

Fix Group Management

$70K - $90K/yr

The Service Advisor is responsible for greeting customers, addressing their vehicle issues ... Managing Customer Expectations: * Consider key factors that influence promise dates, such as parts ...

Bates Ford of Lebanon

Service Advisor

Lebanon, TN · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bates Ford of Lebanon

Service Advisor

Lebanon, TN · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Fix Group Management

Service Advisor

Old Hickory, TN · On-site

The Service Advisor is responsible for greeting customers, addressing their vehicle issues ... Managing Customer Expectations: * Consider key factors that influence promise dates, such as parts ...

Fix Group Management

Service Advisor

Old Hickory, TN

$70K - $90K/yr

The Service Advisor is responsible for greeting customers, addressing their vehicle issues ... Managing Customer Expectations: * Consider key factors that influence promise dates, such as parts ...

TriGreen Equipment

Service Advisor

Franklin, TN · On-site

As a Service Advisor, you will be responsible for maintaining accurate service records, managing work order processes, and handling warranty claims, all while providing excellent support to our ...

TriGreen Equipment

Service Advisor

Columbia, TN · On-site

As a Service Advisor, you will be responsible for maintaining accurate service records, managing work order processes, and handling warranty claims, all while providing excellent support to our ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Tennessee

Service Advisor Manager information

See Tennessee salary details

$10

$23

$41

How much do service advisor manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service advisor manager in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Tennessee?

The most popular types of Service Advisor jobs in Tennessee are:

What cities in Tennessee are hiring for Service Advisor Manager jobs?

Cities in Tennessee with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Service Advsior

Knoxville, TN • On-site

Parkside Kia
Retail • 11 - 50 employees
Learn more about Parkside Kiaexternal

Full-time

Re-posted 14 days ago

Job description

Service Advisor

Parkside Kia is seeking an organized and detailed Service Advisor.

Service Advisor Responsibilities

  • Greeting customers promptly

  • Obtaining customer and vehicle information

  • Clearly reporting all vehicle symptoms as described by the customer

  • Determining and recommending needed maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and updating customers frequently

  • Verifying that the final invoice reconciles with the work performed on the repair order

  • Explaining all completed work and charges to customers

Job Requirements

  • Proven record of achieving exceptional Customer Satisfaction

  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must

  • Above average energy level

  • A desire for a long term career with a growing organization

  • Personal and professional integrity


Benefits

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