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Entry Level Service Advisor Jobs in Michigan (NOW HIRING)

Service Technician Apprentice

Charlotte, MI · On-site

$15.50 - $20.25/hr

This is a great entry-level opportunity to kickstart your career in the automotive industry while ... Communicate with service advisors, mentors, and parts department * Perform maintenance and repair ...

Quick Lube Assistant Manager

Lansing, MI · On-site

$36K - $46K/yr

Advise the Service Manager of any situation that jeopardizes the safety, welfare or integrity of the Dealership, its employees or customers. Refers to service history, inspects vehicle, and ...

Quick Lube Assistant Manager

Lansing, MI · On-site

$41K - $52K/yr

Advise the Service Manager of any situation that jeopardizes the safety, welfare or integrity of the Dealership, its employees or customers. Refers to service history, inspects vehicle, and ...

Showing results 41-60

Entry Level Service Advisor information

See Michigan salary details

$10

$22

$39

How much do entry level service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Michigan?

The most popular types of Service Advisor jobs in Michigan are:

What are popular job titles related to Entry Level Service Advisor jobs in Michigan?

For Entry Level Service Advisor jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Entry Level Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Entry Level Mechanic/ General Service Tech/ Porter

Shop Guys

Waterford Township, MI

Full-time

PTO

Re-posted 8 days ago


Job description

Company Description

Apply and tell us what you need to be successful, happy and appreciated.

Company Description

Shop Guys was founded with the customer in mind.  We are a trusted establishment dedicated to providing our customers with professional auto service.  Our Waterford location is an independently owned and growing full service automotive repair & maintenance facility.

At our Waterford location we provide high quality service to our customers.  We strive to be the local auto repair shop that has the dream team of quality staff.  We want our customers to experience professional high quality service.

Shop Guys is a highly successful mechanical shop with a great standing in the industry.  We have an excellent reputation in our field and the community and are always working to increase our stream of work.

We are a high tone organization that provides the highest quality of service, promptly and at a fair cost. Our facility is clean, bright, user friendly and most of all a fun and upbeat modern themed shop that believes in low stress work environment.

Our commitment is to our team members and to provide an excellent experience, a 5-day work week, paid vacation, and a great incentive plan.

We look forward to meeting you!

Job Description

We now have an opening for an Entry Level Mechanic/ Porter/ General Service Technicians.

The right candidate will perform porter duties, preparing equipment for check out and checking in returning items. It will also organize the equipment on the, perform entry level mechanic duties, such as preventative maintenance and inspections.


Position Responsibilities:

  • Setup and maintain a written maintenance schedule.
  • Service and repair automobiles as necessary.
  • Successfully completed, understood and daily practice of all required safety and training.
  • Perform daily inspection and maintenance on all equipment and tools.
  • General housekeeping of warehouse and exterior premises on a daily basis.
  • Reporting of any unsafe acts.
  • Attend all required safety meetings and training required.
  • Perform other duties as assigned by the manager.
  • Automotive/ Entry Level Mechanic with no less than one year of experience with repair, diagnostic equipment, and scan tools.
  • The right individual is someone who has a great attitude, is a team player, who is great at time management, and completes work with accuracy and efficiency.
  • Ability to examine vehicles, diagnoses and, if needed discusses with management as to the nature and extent of damage or malfunction.
  • Ability to use Mitchell 1 and research on the internet.
  • Must have own tools. If not, tools can be provided.
  • Communicates additional service requests to the Advisor for communication to client.
  • Maintains strict adherence to company policy on vehicle care and operation.
  • Completes story/notes and/or documentation for repair order.
  • Understands and utilizes company computer system.
  • Keep work area, shop, break rooms clean. Keeps work area clean and tidy attends company training.
  • Understands and follows Federal, State and local regulations such as disposal of hazardous wastes.
Qualifications


         Motivation, willingness to learn and drama free.

         1 year of experience diagnosing and troubleshooting.

         High School Diploma or Equivalent.

         Excellent customer service and communication skills.

         Must have a valid driver's license and reliable transportation.

         Ability to read and respond to common inquiries from customers and/or employees.

         Ability to perform basic math skills (add, subtract, multiply and divide).

         Some experience and/or training in repair of mechanical equipment.

         General mechanical aptitude.

         Safety oriented.

         Must be physically able to work in a job-site environment for extensive periods to include lifting up to                  50lbs, bending, squatting, crouching, and reaching.


Additional Information
  • We reimburse for ASE certification classes.
  • Paid Vacation (after one year) Paid Holidays (after 90 days).
  • Position is full time Monday - Friday.  Saturdays are not mandatory, although they are highly appreciated. There is potential for scheduled night shift work.

Our commitment to our team members is to provide an excellent work environment, a 5-day work week, paid vacation, and a great incentive plan. If you are interested in joining our team, please apply with your resume and your salary requirement.

Again, we look forward to meeting you!

If you are interested in joining our team, please apply with your resume and your salary requirements. 

You can also apply directly on our website: http://shopguysauto.com