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Entry Level Service Advisor Jobs in Michigan (NOW HIRING)

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

This is NOT an entry-level position. We are looking for a professional who can step into a busy ... Automotive Service Advisor Responsibilities * Greet customers in the service drive and provide a ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

This is NOT an entry-level position. We are looking for a professional who can step into a busy ... Automotive Service Advisor Responsibilities * Greet customers in the service drive and provide a ...

Preferred Automotive Dealerships

TECH

Grand Rapids, MI · On-site

$13 - $17.75/hr

Quick Lube Technician * Entry-Level Service Technician * Experienced Service Technician * Master ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Preferred Automotive Group LLC

TECH

Grand Rapids, MI · On-site

$45K - $150K/yr

Quick Lube Technician Entry-Level Service Technician Experienced Service Technician Master ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

EQ United

Service and Warranty Advisor

Cassopolis, MI · On-site

The Service and Warranty Advisor is responsible for the daily activities related to in bond ... This position is an entry -level, frontline role and is frequently the callers' first contact for ...

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Entry Level Service Advisor information

See Michigan salary details

$10

$22

$39

How much do entry level service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. Many employers provide on-the-job training, and some may prefer candidates with customer service experience or relevant certifications. The role often involves learning dealership or repair shop procedures and tools, making it accessible for those starting in the industry.

What are the most commonly searched types of Service Advisor jobs in Michigan?

The most popular types of Service Advisor jobs in Michigan are:

What are popular job titles related to Entry Level Service Advisor jobs in Michigan?

For Entry Level Service Advisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Service Advisor jobs in Michigan look for?

The top searched job categories for Entry Level Service Advisor jobs in Michigan are:

Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Service Advisor

Cronin Auto Family of Dealerships

Hillsdale, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Our dealership is growing! We are looking to add to our service team.
Do you enjoy working in a fast paced, customer oriented working environment? We are looking for an experienced, full time, dependable, highly motivated and friendly individual to join our Service Advisor team.
The Service Advisor is a customer service and sales position within the service department of the dealership.
Duties include but not limited to:
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications, using maintenance menus.
  • Provide estimates of labor amp; parts.
  • Follow up progress of each repair order during the day. Maintain contact with the customer regarding status.
The successful Service Advisor will have:
  • Excellent oral amp; written communication skills
  • Professional personal appearance
  • Prior sales experience
  • Excellent customer service skills
  • Must be organized and detail oriented
Additional qualifications may include, but are not required:
  • Two years of experience in a dealership position.
  • General knowledge of mechanical operations.
Experienced and entry level candidates will be considered.
The Cronin Family of Dealerships include the Perryburg Automall, home to Buick, GMC, Volvo, and Volkswagen and Cronin Hillsdale Chrysler Dodge Jeep Ram. Our dealership offers excellent benefits for full time employees, including medical, dental, and vision plans as well as paid time off, a company match 401k plan, and an EAP (employee assistance program).

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