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Service Advisor Trainee Jobs in Michigan (NOW HIRING)

Fox Grand Traverse

Quick Lube Technician

Traverse City, MI · On-site

$13 - $17.75/hr

Join Fox Grand Traverse as a Full Time Automotive Service Advisor (Trainee) in the vibrant community of Traverse City, MI, where excitement meets opportunity. This onsite role places you at the heart ...

Fox Grand Traverse

Quick Lube Technician

Traverse City, MI · On-site

$13 - $17.75/hr

Join Fox Grand Traverse as a Full Time Automotive Service Advisor (Trainee) in the vibrant community of Traverse City, MI, where excitement meets opportunity. This onsite role places you at the heart ...

EasyCare

GM Automotive Service Technician

Sturgis, MI · On-site

Discuss repairs with shop foreman or service advisor * Communicate additional service requests to ... Complete story and/or documentation for client repairs * Assist in mentoring technician trainees

Cold Springs RV

$75K - $90K/yr

Discuss repairs with shop foreman or RV service advisor * Communicate additional service requests ... Complete story and/or documentation for client repairs * Assist in mentoring RV technician trainees

Cold Springs RV

$75K - $90K/yr

Discuss repairs with shop foreman or RV service advisor * Communicate additional service requests ... Complete story and/or documentation for client repairs * Assist in mentoring RV technician trainees

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Service Advisor Trainee information

What is the difference between Service Advisor Trainee vs Service Advisor?

AspectService Advisor TraineeService Advisor
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; experience preferred; certifications optional
Work EnvironmentEntry-level, training-focused, dealership or repair shopCustomer-facing, service department, fast-paced
Job ResponsibilitiesAssisting with customer inquiries, learning service processesCommunicating with customers, recommending services, managing repairs

The main difference is that a Service Advisor Trainee is in an entry-level position focused on learning the role, while a Service Advisor is an experienced professional actively managing customer service and repair processes. Trainees are in training, whereas Service Advisors handle daily customer interactions independently.

Can I be a service advisor trainee with no experience?

Yes, many service advisor trainee positions are designed for individuals without prior experience. Employers often provide on-the-job training to develop skills in customer service, vehicle knowledge, and communication, making it possible to start with little or no background in the field.

How hard is it to become a service advisor trainee?

Becoming a service advisor trainee typically requires a high school diploma or equivalent and good communication skills. On-the-job training is common, and some employers prefer candidates with basic automotive knowledge or customer service experience; certifications are not usually mandatory but can be beneficial. The role often involves learning about vehicle repairs, parts, and dealership operations over a few months.

What is a service advisor trainee?

A service advisor trainee is an entry-level position in automotive service departments where the individual learns to assist customers, understand vehicle repairs, and coordinate between technicians and clients. The role often involves developing communication skills, understanding service processes, and may require on-the-job training or certification programs.

What are the most commonly searched types of Service Advisor jobs in Michigan?

The most popular types of Service Advisor jobs in Michigan are:

What cities in Michigan are hiring for Service Advisor Trainee jobs?

Cities in Michigan with the most Service Advisor Trainee job openings:

Service Advisor Trainee jobs near you
Infographic showing various Service Advisor Trainee job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Quick Lube Technician

Fox Grand Traverse

Traverse City, MI • On-site

$13 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Join Fox Grand Traverse as a Full Time Automotive Service Advisor (Trainee) in the vibrant community of Traverse City, MI, where excitement meets opportunity. This onsite role places you at the heart of our customer-centric culture, allowing you to engage directly with clients and enhance their automotive experience. You will have the chance to develop your skills in a dynamic environment that prioritizes innovation and excellence.
Embrace a supportive atmosphere filled with energetic colleagues, where every challenge is met with a problem-solving mindset. Here, you will grow not only in your automotive knowledge but also in your professional development, all while embodying our core values of integrity and empathy. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Step into a position that promises to be both adventurous and fulfilling, paving the way for a rewarding career in the management industry.
Your role as a Automotive Service Advisor (Trainee)
As a Full Time Automotive Service Advisor (Trainee) at Fox Grand Traverse, your daily responsibilities will involve engaging directly with customers to understand their automotive needs and concerns. You'll assist in developing comprehensive service recommendations, ensuring that you document customer interactions accurately. Your role will require strong communication skills to explain technical information clearly and empathetically, fostering trust with clients. You'll manage service appointments and collaborate with technicians to relay customer information and ensure a seamless service process. As you learn, you will also be expected to stay updated on industry trends and vehicle technology to provide informed insights.
Additionally, maintaining a clean and organized workspace while adhering to safety protocols will be crucial. This position encourages you to adopt a proactive approach, striving for excellence in customer service while effectively problem-solving day-to-day challenges.
What matters most
To thrive as a Full Time Automotive Service Advisor (Trainee) at Fox Grand Traverse, you will need a solid foundation of essential skills and qualifications. A high school diploma or equivalent is required, while post-secondary education in automotive or business is considered a plus. A deep interest in the automotive industry and a commitment to customer service are key to your success.
Strong communication and interpersonal skills will enable you to greet customers warmly and effectively address their vehicle service needs through interviews and inspections. You must possess the ability to multitask in a fast-paced environment, managing scheduling, invoicing, and follow-ups while maintaining a clean and organized service reception area. Basic computer skills, particularly familiarity with Microsoft Office, are essential for preparing accurate repair orders and communicating with technicians.
Knowledge and skills required for the position are:
  • Greet customers in a friendly and professional manner.
  • Assist in identifying customer vehicle service needs through interviews and vehicle inspections.
  • Learn to prepare accurate repair orders and cost estimates.
  • Communicate with technicians to relay service requests and updates.
  • Keep customers informed on the status of their vehicles and any changes to service timelines or costs.
  • Support the service team with administrative tasks such as scheduling, invoicing, and follow-ups.
  • Maintain a clean and organized service reception area.
  • Participate in ongoing training and development programs.

Qualifications:
  • High school diploma or equivalent required; post-secondary education in automotive or business is a plus.
  • Strong interest in the automotive industry and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer skills and familiarity with Microsoft Office.
  • Valid driver's license and clean driving record.
Your next step
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

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