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Entry Level Saas Jobs in Michigan (NOW HIRING)

LSPedia Inc

System Analyst I

Farmington Hills, MI · On-site

The Systems Analyst I is an entry-level to early-career role responsible for supporting system ... This role is ideal for candidates building foundational experience in SaaS platforms, customer ...

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Entry Level Saas information

See Michigan salary details

$19.3K

$50.4K

$77.3K

How much do entry level saas jobs pay per year?

As of Aug 27, 2026, the average yearly pay for entry level saas in Michigan is $50,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,444.00 and $61,472.00 per year, depending on experience, location, and employer.

What is an entry level SaaS job?

Entry level SaaS jobs are positions within companies that provide Software as a Service (SaaS) solutions, typically suitable for individuals with little to no prior industry experience. These roles often include positions such as sales development representatives, customer success associates, technical support specialists, and junior software engineers. They provide an opportunity to gain experience in the tech industry, learn about cloud-based software products, and develop skills in communication, problem-solving, and technology. Entry level SaaS jobs are a popular starting point for those interested in technology, sales, or customer service careers.

What are the key skills and qualifications needed to thrive in an entry level SaaS position?

To thrive in an entry-level SaaS role, you need a basic understanding of software concepts, customer relationship management, and often a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce, basic data analysis tools, and SaaS product interfaces is typically expected. Strong communication, problem-solving abilities, and a willingness to learn help you stand out in client-facing and collaborative environments. These skills are crucial for effectively supporting customers, adapting to fast-changing technologies, and contributing value to SaaS teams.

What are some common challenges faced by entry level SaaS professionals, and how can they overcome them?

Entry-level professionals in SaaS often encounter challenges such as quickly adapting to fast-paced technological changes and mastering complex software products. These roles typically require strong communication and problem-solving skills, as you'll frequently collaborate with cross-functional teams, such as sales, support, and development. To overcome these challenges, it's helpful to proactively seek mentorship, participate in product training sessions, and regularly engage with team knowledge-sharing resources. Staying curious and open to feedback can also accelerate your learning curve and help you thrive in the SaaS environment.

What is the difference between Entry Level Saas vs Customer Support Specialist?

AspectEntry Level SaasCustomer Support Specialist
Required CredentialsBasic understanding of SaaS products, some technical knowledgeExcellent communication skills, customer service experience
Work EnvironmentOffice or remote, collaborative teams, tech-focusedCustomer-facing, support centers or remote
Industry UsageTech companies, SaaS providersVarious industries, service-oriented companies
Search & Comparison IntentUnderstanding entry roles in SaaSCustomer support roles in tech

Entry Level Saas roles focus on understanding SaaS products, technical skills, and working within tech teams, while Customer Support Specialists primarily handle customer inquiries and support. Both roles are essential in tech companies but differ in daily tasks and skill emphasis.

How do I get experience in SaaS?

Entry level SaaS roles often require familiarity with cloud platforms, software development, or customer support. Gaining experience can involve completing relevant certifications, such as those for cloud services or product management, and building skills in tools like CRM or SaaS platforms through internships, online courses, or personal projects.

How to start a career in SaaS?

To start a career in SaaS, gain relevant skills such as software development, sales, or customer support, and familiarize yourself with cloud platforms like AWS or Azure. Entry-level roles often require a basic understanding of SaaS products, strong communication skills, and the ability to learn quickly. Certifications in cloud computing or sales can also improve your prospects.

What are the most commonly searched types of Saas jobs in Michigan?

The most popular types of Saas jobs in Michigan are:

What are popular job titles related to Entry Level Saas jobs in Michigan?

For Entry Level Saas jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Saas jobs in Michigan look for?

The top searched job categories for Entry Level Saas jobs in Michigan are:

Entry Level Saas jobs near you
Infographic showing various Entry Level Saas job openings in Michigan as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 60% Physical, 6% Hybrid, and 34% Remote job distribution, with an average salary of $50,421 per year, or $24.2 per hour.

System Analyst I

LSPedia Inc

Farmington Hills, MI • On-site

Full-time

Posted 8 days ago

Job description

Department: Operations

Reports To: Customer Success Manager

Employment Type: Full-time

Work Location: Onsite – Farmington Hills, Michigan


Job Summary: 

The Systems Analyst I is an entry-level to early-career role responsible for supporting system analysis, configuration, and customer-facing solution delivery activities. This position works closely with Customer Success Managers, Project Managers, and senior analysts to help document requirements, support implementations, troubleshoot basic system issues, and ensure customers are successfully using LSPedia solutions. This role is ideal for candidates building foundational experience in SaaS platforms, customer success operations, and regulated environments.


Key Responsibilities

  • Assist in gathering and documenting business and system requirements under guidance from senior analysts or project leads.
  • Support configuration and setup of customer environments, modules, and user access.
  • Participate in analysis of existing workflows and help identify opportunities for process or system improvements.
  • Create and maintain basic system documentation, including workflows, user guides, and configuration notes.
  • Support testing activities including unit testing and user acceptance testing (UAT) execution.
  • Troubleshoot and resolve low-to-moderate complexity system issues, escalating as needed.
  • Assist with customer onboarding, training sessions, and post-implementation support activities.
  • Work closely with Customer Success Managers to support customer inquiries and operational requests.
  • Ensure adherence to internal SOPs, data security standards, and compliance requirements.
  • Assist with AI initiatives and documentation/testing of new AI related features.


Minimum Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience).
  • 1–2 years of experience in systems analysis, application support, customer support, or IT operations.
  • Strong documentation, communication, and organizational skills.
  • Willingness to learn SaaS platforms and customer-facing systems.


Preferred Qualifications

  • Exposure to SaaS platforms, CRM systems, or ERP systems.
  • Basic understanding of APIs, data flows, or system integrations.
  • Experience supporting customers or internal business users.
  • Experience with setting up, testing, and maintaining AI features.
  • Interest in working in regulated industries such as healthcare or life sciences.

Physical Requirements: 

  • Prolonged sitting for extended periods of time.
  • Frequent use of hands and fingers for typing, mouse operation, and other computer-related tasks.


About LSPedia

Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest-growing companies in America, LSPedia stands as a beacon of innovation and excellence. 

Our cutting-edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Leading Pharma, Tris Pharma, Amazon, Ascension Health, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.

At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future.


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