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Entry Level Remote It Support Jobs in Austin, TX

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

... business. It's a role for someone who's equal parts problem-solver, builder, and translator ... Provide application and systems support - including remote assistance - to install, configure, test ...

CompTIA A+ Tutor

San Marcos, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Austin, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Round Rock, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Be Seen First

Remote work * Room for growth and career development Company Description Founded in 2009, InNet is a privately owned, consistently profitable, and high-growth national IT solutions and professional ...

If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a ... Experience with autonomous vehicles, robotics, or transportation technology * IT, automotive, EV ...

Showing results 21-40

Entry Level Remote It Support information

See Austin, TX salary details

$14

$24

$36

How much do entry level remote it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level remote it support in Austin, TX is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are popular job titles related to Entry Level Remote It Support jobs in Austin, TX?

For Entry Level Remote It Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Remote It Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Remote It Support jobs?

Cities near Austin, TX with the most Entry Level Remote It Support job openings:

Infographic showing various Entry Level Remote It Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,684 per year, or $24.8 per hour.

$20 - $25.50/hr

Full-time

Re-posted 14 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Job Title: Deskside Support
Location: AUSTIN, TX

Duration: 1 year (with possible extension)


Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
Trade Floor Support is a Must!
Break/Fix troubleshooting experience in larger corporate environments
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
This candidate would need to be a leader type and a well-diversified Deskside Tech. Someone who can document procedures well (organized).

Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992