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Entry Level Remote It Support Jobs in Austin, TX

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is ... disability, genetic information, marital status, amnesty, or status as a covered veteran, in ...

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

... business. It's a role for someone who's equal parts problem-solver, builder, and translator ... Provide application and systems support - including remote assistance - to install, configure, test ...

CompTIA A+ Tutor

Austin, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

San Marcos, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Round Rock, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Entry Level Remote It Support information

See Austin, TX salary details

$14

$24

$36

How much do entry level remote it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level remote it support in Austin, TX is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

How to get an entry level remote IT support job?

To get an entry-level remote IT support job, candidates should develop foundational technical skills, such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote access software. Earning certifications like CompTIA A+ can improve prospects, and applying through online job boards or company career pages is common for remote positions.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are the easiest entry-level remote IT support jobs?

Entry-level remote IT support jobs typically involve troubleshooting technical issues, assisting users with hardware and software, and providing basic network support. These roles often require foundational knowledge of operating systems, remote support tools, and customer service skills, and may be suitable for candidates with certifications like CompTIA A+ or similar credentials.

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are popular job titles related to Entry Level Remote It Support jobs in Austin, TX?

For Entry Level Remote It Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Remote It Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Remote It Support jobs?

Cities near Austin, TX with the most Entry Level Remote It Support job openings:

Infographic showing various Entry Level Remote It Support job openings in Austin, TX as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,684 per year, or $24.8 per hour.

IT Support Supervisor

Revel Staffing

Austin, TX • Remote

$80K - $115K/hr

Full-time

Posted 28 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams