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Entry Level Remote Chat Support Jobs in Austin, TX

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

American Innovations LTD

Technical Support, Tier 1

Austin, TX · On-site +1

$37K - $46K/yr

Provide responsive, high-quality customer support over phone and chat to both external customers ... Support tablet devices remotely using remote console tools * Use the knowledge base to deliver fast ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Accepting support requests from several channels (chat, phone, email) * Effective management of ...

Rugiet Health

Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · On-site +1

$17 - $19/hr

Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

ForgeFit

Remote Customer Service Specialist

Austin, TX · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...

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All JobsChat Support JobsEntry Level Remote Chat Support JobsEntry Level Remote Chat Support Jobs in Austin, TX

Entry Level Remote Chat Support information

See Austin, TX salary details

$15

$26

$41

How much do entry level remote chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level remote chat support in Austin, TX is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Austin, TX?

The most popular types of Remote Chat Support jobs in Austin, TX are:

What are popular job titles related to Entry Level Remote Chat Support jobs in Austin, TX?

For Entry Level Remote Chat Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Remote Chat Support jobs?

Cities near Austin, TX with the most Entry Level Remote Chat Support job openings:

Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Austin, TX as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,930 per year, or $26.4 per hour.

Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)

We Insure

Austin, TX • On-site, Remote

$20 - $23.50/hr

Full-time

Posted 26 days ago

Job description

Who We Are.
At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision.
As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.
What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way.
Your Impact.
As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You'll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.
Position Details.
  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You'll Do.
  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You'll Bring.
  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.
Our Values. The We Way.
At We Insure, Group our values shape how we work, how we lead, and how we grow together. They're more than just words, they guide every interaction, every decision, and every customer experience.
We Way Reflects Our Commitment to.
  • We personalize protection at a price you can trust
  • We hustle to find opportunity
  • We care authentically
  • We thrive in ambiguity
  • We own our results
  • We have fun along the way
  • And-we're just getting started

Apply