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Entry Level Remote Healthcare Call Center Jobs (NOW HIRING)

Call Center

Marietta, GA ยท On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday ... Fully remote after training Supportive healthcare team environment Consistent weekday schedule ...

Call Center Specialist (Remote)

Los Angeles, CA ยท Remote

$18 - $22.75/hr

Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift ... with strong healthcare customer service and call center experience looking to grow within a ...

Call Center Specialist

Durham, NC ยท On-site +1

$15.25 - $19/hr

Potential for Remote Work - Start with in-office training, with the opportunity to transition to ... Whether you have prior call center experience or are looking to grow in a healthcare setting, this ...

Call Center Representative

Richmond, VA ยท On-site +1

$45K - $74K/yr

Previous remote call center experience. * Experience in healthcare, biotechnology, pharmaceutical, or life sciences industries. * Experience using CRM and customer support platforms. * Bilingual ...

New

Call Center Representative

Richmond, VA ยท Remote

$15.75 - $19.75/hr

Previous remote call center experience. * Experience in healthcare, biotechnology, pharmaceutical, or life sciences industries. * Experience using CRM and customer support platforms. * Bilingual ...

New

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Call Center Supervisor

Wichita, KS ยท Remote

$30K - $40K/yr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

Call Center Representative

Edmonds, WA ยท On-site +1

$17.50 - $22/hr

Call Center Representative This position has the option to work remote after a 4-week minimum ... Previous call center or health care or customer service experience preferred * Proven excellent ...

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Entry Level Remote Healthcare Call Center information

See salary details

$10

$17

$25

How much do entry level remote healthcare call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level remote healthcare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Healthcare Call Center vs Entry Level Remote Medical Customer Service Representative?

AspectEntry Level Remote Healthcare Call CenterEntry Level Remote Medical Customer Service Representative
CredentialsHigh school diploma; healthcare knowledge beneficialHigh school diploma; healthcare or medical terminology knowledge helpful
Work EnvironmentHome-based, call center settingHome-based, customer service environment
Industry UsageHealthcare providers, insurance companiesHospitals, clinics, insurance firms
Job FocusHandling patient calls, appointment scheduling, insurance inquiriesAssisting patients with billing, appointment info, medical records

Both roles are remote, entry-level positions in healthcare customer service, requiring strong communication skills. The Healthcare Call Center role emphasizes medical and insurance-related calls, while the Medical Customer Service role focuses more on billing and patient record assistance. Understanding these differences helps job seekers find the best fit for their skills and career goals.

More about Entry Level Remote Healthcare Call Center jobs
What cities are hiring for Entry Level Remote Healthcare Call Center jobs? Cities with the most Entry Level Remote Healthcare Call Center job openings:
What are the most commonly searched types of Remote Healthcare Call Center jobs? The most popular types of Remote Healthcare Call Center jobs are:
What states have the most Entry Level Remote Healthcare Call Center jobs? States with the most job openings for Entry Level Remote Healthcare Call Center jobs include:
Infographic showing various Entry Level Remote Healthcare Call Center job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Healthcare Systems and Technologies, LLC

Nashville, TN โ€ข On-site, Remote

$15.50 - $19.25/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

Open Position: Call Center Representative
Reports to: Call Center Manager
Location: Birmingham, AL - This role is for our sister company J.L. Morgan & Associates.
About Us:
At HST Pathways, we're passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that's not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity-for us, our customers, and the people who join our team.
What We're Looking For:
We're looking for someone who is authentic, inspiring, and motivated to grow. You're a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you're ready to embody them in your daily work.
In this role, you'll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you're excited about the chance to make an impact-not only within our company but also in the broader healthcare community we serve.
Why Join Us:
At HST Pathways, you'll find more than just a job - you'll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You'll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other's success.
Responsibilities:
The Call Center Representative is responsible for conducting patient experience surveys. This role ensures accurate data collection, maintains patient confidentiality, and provides a positive, respectful experience for survey participants. The representative plays a key role in supporting quality improvement initiatives by gathering reliable patient feedback.
  • Conduct patient experience surveys via outbound phone calls.
  • Clearly explain survey purpose and questions to respondents in a neutral, professional manner
  • Accurately record survey responses and ensure data integrity
  • Maintain strict confidentiality and comply with HIPAA and organizational privacy policies
  • Meet productivity, quality, and response rate benchmarks
  • Handle patient interactions with empathy, professionalism, and cultural sensitivity
  • Identify and escalate patient concerns or issues according to established procedure
  • Document call outcomes and update survey systems accurately
  • Participate in training, calibration sessions, and quality assurance reviews as required

Qualifications:
  • High school diploma or equivalent required
  • Previous experience in healthcare, call centers, patient engagement, or survey research preferred
  • Strong verbal communication and active listening skills
  • Ability to read and follow standardized scripts without biasing responses
  • Basic computer proficiency and experience with data entry systems
  • Ability to manage sensitive conversations professionally and compassionately

Skills & Competencies:
  • Excellent attention to detail and accuracy
  • Professional phone etiquette
  • Time management and ability to meet daily quotas
  • Emotional intelligence and patient-centered mindset
  • Ability to work independently and as part of a team

Team Culture + Values:
  • One Team: We win together, support each other, and share credit.
  • Inclusion: We respect differences and welcome every voice.
  • Transparency: We're open, honest, and clear about our goals.
  • Agility: We move fast, test ideas, and learn as we go.
  • Empathy: We listen, care, and anticipate others' needs.
  • Growth Mindset: We stay curious, keep learning, and aim to improve every day.
  • Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.

Perks & Benefits:
  • Remote work environment
  • Health benefits paid for employees
  • Flexible Paid Time Off Policy
  • 11 company holidays per year
  • Paid parental leave
  • 401K with matching contributions
  • Learning and development allowance
  • A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of "One Team". HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.