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Entry Level Remote Customer Support Representative Jobs in Maple Ridge, BC

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Vancouver, BC · Remote

CA$60K - CA$80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support you need to succeed. If you're someone who enjoys helping people, values flexibility, and ...

Generac

Customer Support Specialist

Vancouver, BC · On-site +1

CA$23.07/hr

Fully remote full time positions * Individuals are assigned 5 shifts per week, with 2 consecutive ... You have a passion for customer support, love learning, and appreciate a good challenge! * Bonus:

HMG Careers

Remote Customer Service and Sales

Surrey, BC · Remote

CA$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Surrey, BC · Remote

CA$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Delta, BC · Remote

CA$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Maple Ridge, BC

Entry Level Remote Customer Support Representative information

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Maple Ridge, BC? The most popular types of Remote Customer Support Representative jobs in Maple Ridge, BC are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Maple Ridge, BC? For Entry Level Remote Customer Support Representative jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Maple Ridge, BC look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Maple Ridge, BC with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Client Support Representative - REMOTE

Dynacare

Vancouver, BC • Remote

CA$19.35/hr

Full-time

Posted 9 days ago

Job description

Job Title: Client Support Representative (REMOTE)
Are YOU our next Client Support Representative?
The Client Support Representative is responsible for coordinating and expediting the collection of VIP medical reports by liaising with healthcare providers, insurance carriers, and customers. This role ensures that orders are complete, compliant, and processed in a timely manner. It emphasizes proactive follow-up, accurate documentation, high-quality customer support, and ownership of inquiries and issues to meet service level and turnaround time targets.
Experience with Outbound calling is a MUST

Status: Full-time Permanent (37.5 hours per week)
Vacancy Type:Existing
Shift: Monday through Friday 9-5 PST / 10-6 MST / 11-7 CST
Discipline:Insurance Services
Work Style: 100 % Remote
Start Date:As soon as possible
Deadline for Internal Applications-Sunday June 21, 2026, at 5 PM EST
Bilingualism is an asset

Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access to a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

  • Assist healthcare providers to ensure orders are completed accurately and processed promptly.

  • Support healthcare providers and insurance customers with special requirements, including authorizations, physician fees, and report delivery.
  • Maintain high quality customer interactions by asking effective questions, securing provider cooperation, professionally advocating for timely completion.
  • Respond to inbound calls, emails, and priority messages from insurance carriers, healthcare providers, customers, and advisors.
  • Review and validate orders to ensure all required documentation, authorizations, and payment details are complete for timely report production.
  • Conduct follow-up communications to obtain updates, identify delays, and engage with records release personnel to expedite report delivery.
  • Accurately document all customer, facility, and call details, including contact names and outcomes.
  • Adhere to Standard Operating Procedures (SOPs) to ensure compliance with insurance carriers, healthcare providers, and physicians.
  • Additional duties as assigned
What YOU bring to the role:
  • Secondary School Diploma
  • Bilingual (French/English) for QC is mandatory, it is an asset for the rest of Canada
  • Minimum 1 year of customer service experience in a contact centre or industry experience
  • Demonstrates strong urgency, multitasking, and prioritization skills in fast-paced environments
  • Customer-focused problem solver with strong verbal and written communication abilities
  • Highly organized, detail-oriented, and able to deliver accurate, timely results in team settings
  • Results-driven and resourceful, with strong research and information-gathering skills
  • Proficient in MS Office and data entry, with solid phone etiquette and adaptability to new systems
  • Medical terminology - asset

Working Conditions:

  • Remote office environment and sitting for extended periods of time
Pay Range: $19.35
At Dynacare, we may leverage AI powered tools in our recruitment process. AI will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.
Employment Type: Permanent Full-Time (25 hours & over)

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