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Entry Level Remote Customer Service Jobs in Decatur, GA

InsuraTec Services Group

Customer Care Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

... team as Remote Customer Care Specialists. In this role, you will assist clients with their ... Provide outstanding customer service to clients interested in our insurance products. * Assist ...

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Entry Level Remote Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do entry level remote customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level remote customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Decatur, GA? The most popular types of Remote Customer Service jobs in Decatur, GA are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Decatur, GA? For Entry Level Remote Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Decatur, GA look for? The top searched job categories for Entry Level Remote Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Remote Customer Service jobs? Cities near Decatur, GA with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Care Specialist

InsuraTec Services Group

Atlanta, GA • Remote

$16.25 - $21.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Care SpecialistAbout the Role
We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home. This is a commission-based opportunity with unlimited earning potential and full training provided.
Key Responsibilities

  • Provide outstanding customer service to clients interested in our insurance products.
  • Assist customers in selecting insurance coverage that best fits their needs and goals.
  • Work with company-provided leads - no cold calling or door-to-door sales required.
  • Build and maintain positive, long-term client relationships.
  • Complete required training and obtain your insurance license.
  • Participate in self-paced virtual training and ongoing professional development.
  • Represent company values of integrity, transparency, diversity, and commitment in every interaction.
Qualifications
  • Self-motivated with a strong desire to succeed in a commission-based role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Full-time availability with flexibility in scheduling.
  • Passion for helping others and delivering exceptional customer support.
  • No prior experience required - training and support will be provided.
Benefits
  • 100% remote work environment.
  • Flexible schedule that supports work-life balance.
  • Unlimited commission-based earning potential.
  • Comprehensive training and licensing assistance.
  • Entry-level opportunity with advancement and career growth potential.

Start your journey in a rewarding career where your success is truly in your hands!
InsuraTec Services Group is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all team members.

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