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The PAL Specialist is responsible for assisting the PAL Management/Supervisory Staff with general clerical/office duties to include special events and development of PAL programs, recreation, and social activities. This position also transports youth to and from various activities and field trips to include loading and unloading a variety of office supplies and/or sports equipment, and performs such duties as computerized data entry, processing, filing and maintaining a variety of documents such as van transportation schedule and van log maintenance records and securing files dealing with the youth.

Education and Qualification Requirements

• Minimum: High School Diploma or Equivalency
• Type 25 WPM accurately
• Valid Florida Driver’s License
• Intermediate to advanced knowledge of Microsoft Office and Outlook
• Ability to utilize online QuickBooks application (QuickBooks training will need to be taken upon hiring)

Duties

• Assist parents and juveniles with application forms both online and in person for various youth programs
• Act as liaison with community leaders
• Receive, route and disperse telephone calls/messages
• Complete and submit daily/weekly/monthly/annual reports
• Plan daily PAL recreational/educational activities
• Coordinate event requirements
• Implement structured PAL youth summer programs/clinics
• Support PAL youth activities/events
• Document and submit youth participant attendance forms
• Coordinate online and site registrations
• Disseminate PAL literature/information
• Refer youth participants to other programs
• Assist with PAL related grants
• Display knowledge of rules and regulations regarding sports/after school activities
• Provide referrals to various social services agencies regarding juveniles
• Assist with tutoring/homework programs and other your
• Provide counseling for youth in the PAL program
• Transport youth, load and unload equipment
• Maintain inventory of uniforms and equipment
• Ensure office is opened and secured
• Participate in Agency sponsored youth programs
• Operate audio/visual equipment
• Maintain PAL website and social media
• Complete financial documentation including but not limited to deposits/checks, accounts payable, accounts receivable, monthly reconciliation and petty cash recording
• Perform concession stand duties
• Maintain PAL data and records in accordance with appropriate retention regulations

Job Controls and Complexities

• Report directly to supervisor
• Adhere to laws/agency policy/rules/ regulations/SOP/ procedures
• Maintain confidentiality/security of files and information obtained in the course of employment
• Process/compile/disseminate record/public record information as directed by approving authority in accordance with lawful requirements
• Provide assistance to citizens, visitors, employees and other public and private entities in an effort to meet their needs and build positive community relationships/resolve complaints/address conflicts
• Maintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co-workers
• Adhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)

Contacts

• Youth
• General Public
• SJSO Employees

Grade Classification

• Entry level work preforming routine tasks
• Requires direct supervision
• Work requires minimal skill and knowledge of business vocabulary and arithmetic
• Does not require independent decision making

Physical Environment

• Work is in an office environment and in the field transporting youth and during various PAL activities with hands-on or personal close contact with the public including the youth and where exposure to outdoor elements, noisy environments, and/or hazardous conditions and pathogens is foreseeable
• Normal business hours (8AM – 5PM) apply; however, weekend work is required and hours are subject to vary and overtime may be necessary including nights, holidays, and weekends
• Contact with public and SJSO personnel
• Sit/Stand for long periods      
• See at normal range or with accommodations
• Hear at normal level or with accommodations
• Speak understandably                        
• Manual dexterity
• Ambulate independently                                           
• Frequently grasp/push/pull/bend/squat/lift/carry items up to 20 lbs.
• Occasionally reach above head/kneel/walk/climb/stoop/stand/lift items up to 50 lbs

Important Information

Regular attendance is critical to the success of this position and assignment and is required of all Agency personnel.

The list of tasks, policies and proficiencies for this position, as well as any statements contained within this page are considered essential.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public.  This job description in no way states or implies the listed duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

See SJSO Policy for additional information on agency expectations and Senior Status requirements