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Entry Level Peloton Customer Service Jobs (NOW HIRING)

Peloton

Site Reliability Engineer

New York, NY · Hybrid

$62.25 - $82.75/hr

... of customers all over the world. Peloton is looking for a Site Reliability Engineer with an ... We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform YOU BRING TO ...

PELOTON Workforce Inc.

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Class C Driver - Amazon DSP

Elgin, IL · On-site

$23.50/hr

PELOTON Workforce Inc. is looking for Class C Drivers to work for our client, Amazon Delivery ... This role requires excellent customer service, safe driving habits, and the ability to work ...

PELOTON Workforce Inc.

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Class C Driver - Amazon DSP

Elgin, IL · On-site

$23.50/hr

PELOTON Workforce Inc. is looking for Class C Drivers to work for our client, Amazon Delivery ... This role requires excellent customer service, safe driving habits, and the ability to work ...

PELOTON Workforce Inc.

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Delivery Associate on Behalf of Amazon

North Las Vegas, NV · On-site

$20.50/hr

Compensation: $21.75/hr PELOTON is an Amazon Delivery Service Partner that is owned and operated by ... It will be your job to consistently exceed customer expectations by making sure all orders are ...

1st Phorm

Entry Level Customer Service

Fenton, MO

$16/hr

FULL TIME ENTRY LEVEL CUSTOMER SERVICE Starting Pay: $16 per hour 1st Phorm is a rapidly growing fitness and lifestyle company. We offer a fast-paced, competitive work environment that provides an ...

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Entry Level Peloton Customer Service information

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How much do entry level peloton customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level peloton customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are Entry Level Peloton Customer Service representatives?

Entry Level Peloton Customer Service representatives are professionals who assist Peloton customers with inquiries, issues, and support related to Peloton products and services. Their responsibilities include answering customer questions, troubleshooting equipment or app problems, processing orders, and providing guidance on product features. These representatives typically work via phone, email, or chat, and are often the first point of contact for customers. Entry level roles require strong communication skills, basic technical ability, and a customer-oriented mindset.

What are some common challenges faced by entry-level Peloton Customer Service representatives, and how can they prepare for them?

Entry-level Peloton Customer Service representatives often encounter challenges such as handling a high volume of inquiries, adapting to rapidly changing product updates, and managing customer expectations, especially during peak seasons. To prepare, candidates should familiarize themselves with Peloton’s product offerings, practice active listening, and develop strong problem-solving skills. Additionally, being comfortable with digital communication tools and remaining calm under pressure can help representatives provide effective, empathetic support to customers.

What are the key skills and qualifications needed to thrive as an Entry Level Peloton Customer Service Representative, and why are they important?

To thrive as an Entry Level Peloton Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and Peloton's product ecosystem is often expected. Patience, active listening, and a positive attitude help you effectively resolve customer inquiries and build rapport. These skills and qualities are crucial for delivering high-quality support and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Entry Level Peloton Customer Service vs Entry Level Fitbit Customer Support?

AspectEntry Level Peloton Customer ServiceEntry Level Fitbit Customer Support
Required CredentialsHigh school diploma or equivalent; basic tech knowledgeHigh school diploma or equivalent; familiarity with fitness devices
Work EnvironmentRemote or call center; customer interactionRemote or call center; customer interaction
Employer & Industry UsagePeloton, fitness & wellness industryFitbit, wearable tech & health industry
Common Search & ComparisonYesYes

Both roles involve assisting customers with fitness technology, require similar credentials, and are often remote. The main difference lies in the product focus: Peloton centers on interactive fitness equipment and classes, while Fitbit emphasizes wearable health devices. Candidates should consider their familiarity with each brand's products when choosing between these roles.

More about Entry Level Peloton Customer Service jobs
What cities are hiring for Entry Level Peloton Customer Service jobs? Cities with the most Entry Level Peloton Customer Service job openings:
What are the most commonly searched types of Peloton Customer Service jobs? The most popular types of Peloton Customer Service jobs are:
What job categories do people searching Entry Level Peloton Customer Service jobs look for? The top searched job categories for Entry Level Peloton Customer Service jobs are:
Entry Level Peloton Customer Service jobs near you
Infographic showing various Entry Level Peloton Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Site Reliability Engineer

Site Reliability Engineer

Peloton

New York, NY • Hybrid

$62.25 - $82.75/hr

Other

Posted 23 days ago

Job description

ABOUT THE ROLE

At Peloton, we view Platform as a Product. A phenomenal platform unlocks speed of development and learning. It allows us to scale easily, enabling our engineers to maximize attention on new features and capabilities.  A key to crafting a phenomenal platform is data-driven insights and understanding where we should focus our attention to create the best outcomes for our members.  Platform at Peloton is a force-multiplier that enables Peloton to move faster and scale safely with minimal effort. Core to this mission is creation of the best developer experience in the tech industry for the entire spectrum of Peloton's technology.  We work across an incredible range of technology domains: hardware, firmware, web, mobile, backend, data, messaging, content, streaming, and machine learning. We get to apply these to create a platform of products loved by millions of customers all over the world. 

Peloton is looking for a Site Reliability Engineer with an operations focus to work with teams across the organization to help build and maintain a monitorable, performant, reliable, and highly-scalable deployment platform.  We are a growing team of engineers tackling exciting problems to handle thousands of nodes and pods spread across many deployments.

YOUR DAILY IMPACT AT PELOTON

  • Automatic, fast auto scaling for live rides and special large events
  • Host a critical infrastructure that ensures that our members have the best experience possible on tens of thousands of pods across multiple clusters
  • Provide a platform for machine learning (and other awesome workloads)  Allow developers to move quickly and experiment, without getting in the way
  • Promote best practices for building and operating highly reliable systems
  • Serve as domain expert in observability and monitoring
  • Consult in system design to meet reliability and capacity requirements
  • Automate everything, from infrastructure down to day-to-day tasks
  • Conduct timely post-mortems of infrastructure incidents
  • Assist with all aspects of operational security and compliance
  • Seek out potential threats to security and reliability and advocate solutions
  • We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform

 YOU BRING TO PELOTON

  • Experience maintaining scalable and stable Kubernetes clusters
  • Knowledge of best practices when it comes to the observability and monitoring required of running Kubernetes at
    scale
  • Knowledge of best practices in regards to securing a Kubernetes cluster and its deployments at scale
  • A passion for helping development teams make the transition to a container-native world
  • Experience with CI/CD Systems such as for example: Jenkins, ArgoCD, Harness, Tekton, etc.
  • Experience deployment infrastructure using Infrastructure as Code utilities such as Terraform or Pulumi
  • Know when to triage and when to dive down into a root-cause analysis
  • Passion for reliable, scalable, observable software with a strong sense of ownership
  • Experience with a programming language like Python, Golang, Java, C

#LI-JS2
#LI-Hybrid

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