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Entry Level Nike Customer Service Jobs in Riverside, CA

Bourns

Customer Service Representative I

Riverside, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative I Launch Your Career in Customer Service with a Global Technology ... This entry-level opportunity is ideal for individuals who enjoy helping customers, solving problems ...

DR Horton

Customer Service Tech - SoCal South

Corona, CA · On-site

$60K/yr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ...

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Entry Level Nike Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do entry level nike customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level nike customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

Does Nike have entry level customer service jobs?

Nike offers entry-level customer service positions that typically involve assisting customers, handling inquiries, and providing product information. These roles often require good communication skills and may be available in retail stores or call centers, with some positions offering flexible schedules.

Does Entry Level Nike Customer Service offer work experience?

Entry Level Nike Customer Service positions often provide on-the-job training and experience in customer interactions, sales, and retail operations. These roles can help develop communication, problem-solving, and teamwork skills, which are valuable for future career growth in retail or customer service fields.

What are some common challenges faced by entry level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an entry level Nike customer service representative?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

What are the most commonly searched types of Nike Customer Service jobs in Riverside, CA? The most popular types of Nike Customer Service jobs in Riverside, CA are:
What are popular job titles related to Entry Level Nike Customer Service jobs in Riverside, CA? For Entry Level Nike Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Nike Customer Service jobs in Riverside, CA look for? The top searched job categories for Entry Level Nike Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Nike Customer Service jobs? Cities near Riverside, CA with the most Entry Level Nike Customer Service job openings:
Entry Level Nike Customer Service jobs near you
Infographic showing various Entry Level Nike Customer Service job openings in Riverside, CA as of June 2026, with employment types broken down into 97% Full Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

BDC Customer Service Representative

Santa Margarita Ford

Rancho Santa Margarita, CA

$22 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago

Job description

Santa Margarita Ford is currently seeking a full-time BDC Service Appointment Coordinator who is comfortable assisting guests over the phone or online to coordinate their vehicle service needs. This is an entry level position for anyone looking to start a career in the automotive business. Here at Santa Margarita Ford, we pride ourselves on being honest, hardworking, and positive and would like that reflected in our team. While prior customer service experience is a plus, we're really looking for people who want to learn. We strive on keeping a fun and engaging work environment!  

While our organization continues to grow, we are at the heart of all that we do, a family organization. Our "mom and pop" approach gives us several advantages and really sets us apart from today's corporate climate. Our organization is known for honest and fair dealings, quality service, and long-term community-based relationships with employees, customers, and vendors. 

JOB DUTIES: 

  • Making outbound phone calls  
  • Receiving inbound phone calls  
  • Setting service appointments  
  • Setting Mobile Service appointments and priority pick up appointments 
  • Service reminders  
  • Survey follow-up  
  • Service shuttle coordination  
  • Ask customers qualifying questions to uncover needs and directs calls appropriately   
  • Establish relationships with the customers and follow through on commitments made  
  • Ensure Service Advisors receive messages promptly and ensure follow up is prompt   
  • Participate in team and process development- keeping positive relationships with the service team and dealership departments to reduce conflict and maximize dealer profitability    

JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 

  • 18 years of age or older.
  • General familiarity with a variety of automobiles.
  • Valid driver's license for a minimum of 3 years and clean driving record.
  • Excellent communication and customer service skills.
  • Pre-employment background check and drug test.
  • Must be willing to work as part of a team.
  • Must have basic computer and phone skills.

 

JOB BENEFITS:

  • Growth opportunities
  • Fast paced work environment
  • Medical & dental insurance
  • Paid time off
  • 401(k)
  • Vehicle purchase plan

PAY: $22.00/hr - $28.00/hr  

Equal Opportunity Employer

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