Inbound Call Center Rep
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Richardson, TX · On-site
$53.50 - $70.25/hr
... Maintain detailed records of code, testing techniques, and support activities to enrich the ... Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and ...
Richardson, TX · On-site
$53.50 - $70.25/hr
... Maintain detailed records of code, testing techniques, and support activities to enrich the ... Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and ...
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Call center experience Nice to have Regards, Venkat Krishna Mohan Key Business ...
Quick apply
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Call center experience Nice to have Regards, Venkat Krishna Mohan Key Business ...
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
Indianapolis, IN · On-site
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
Indianapolis, IN · On-site
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
$16.25 - $20.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
$16.25 - $20.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
$15.75 - $19.75/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
$15.75 - $19.75/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
San Antonio, TX · On-site
$14.50 - $18.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
San Antonio, TX · On-site
$14.50 - $18.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Arlington, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Arlington, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
$10.10 - $12
1% of jobs
$12 - $13.90
2% of jobs
$13.90 - $15.80
13% of jobs
$17.46 is the 25th percentile. Wages below this are outliers.
$15.80 - $17.70
11% of jobs
$17.70 - $19.60
18% of jobs
The median wage is $20.65 / hr.
$19.60 - $21.50
11% of jobs
$21.50 - $23.40
12% of jobs
$23.40 - $25.31
8% of jobs
$25.35 is the 75th percentile. Wages above this are outliers.
$25.31 - $27.21
12% of jobs
$27.21 - $29.11
7% of jobs
$29.11 - $31.01
6% of jobs
$10
$21
$31
$15.25 - $19/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Hello All,
I hope you're doing good.
Job:IN-IDOI-Inbound Call Center Rep (728602)
Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204
Client : State of IN
Type: W2(with all Inclusive)
Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
OVERVIEW:
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES:
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK:
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY:
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS:
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Good Communication Skills:
Required
2
Years
Knowledge of Data Entry
Required
2
Years
High School Diploma or GED
Required
Additional education or experience preferred
Nice to have
Call center experience
Nice to have
Billingual/Spanish Speaking preferred
Sourced by ZipRecruiter
It services
51 - 200 Employees
Pierre, SD, US
2010