Job Summary:
Integrity Communications Solutions, Inc. is seeking an entry-level IT Support Technician to support day-to-day IT operations within a regulated Space and DoD program environment. This role is designed for early-career professionals or college students interested in developing hands-on experience in secure systems administration.
Responsibilities:
• Provide Tier 1 / Tier 2 support for approved hardware and software
• Assist with imaging, configuration, and deployment of workstations and laptops
• Troubleshoot basic system, application, and connectivity issues
• Escalate complex or security-relevant issues to the Systems Administrator
• Assist with provisioning, modifying, and decommissioning user accounts under supervision
• Support Active Directory user and group management tasks
• Process access requests and SAAR documentation with required approvals
• Apply least privilege and separation of duties principles
• Follow documented security procedures and operational checklists
• Assist with implementing technical controls supporting CMMC Level 2 (NIST SP 800-171)
• Collect logs, screenshots, and other technical evidence as directed
• Support vulnerability remediation activities under supervision
• Assist with asset tracking, system inventories, and lifecycle documentation
• Ensure devices and systems remain within authorized configurations
• Support onboarding and offboarding processes for personnel and equipment
• Maintain accurate records of work performed
• Update SOPs, checklists, and inventories as directed
• Ensure all actions are documented and traceable
Qualifications:
Required:
• Currently pursuing or recently completed an Associate’s or Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related technical field
• Ability to obtain a Secret security clearance
• Foundational understanding of Windows operating systems
• Foundational understanding of basic networking concepts
• Foundational understanding of IT support and troubleshooting fundamentals
• Strong attention to detail and willingness to follow documented procedures
• Ability to learn and operate within a regulated, security-focused environment
• Clear written and verbal communication skills
Preferred:
• Active Secret security clearance
• CompTIA A+, Network+, or Security+ (or coursework toward certification)
• Familiarity with Active Directory concepts
• Familiarity with endpoint imaging or deployment tools
• Familiarity with Microsoft 365 (GCC High exposure a plus)
• Familiarity with ticketing or asset management systems
• Internship, lab, or hands-on experience in IT support or systems administration
Company:
From ground to orbit, we bring clarity to complexity powering secure SATCOM, space operations, and next-generation sensor technologies. Founded in 2009, the company is headquartered in Colorado Springs, USA, with a team of 51-200 employees. The company is currently Growth Stage.