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Entry Level Mortgage Call Center Jobs (NOW HIRING)

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

Jacksonville, FL · On-site

$17 - $19/hr

... mortgage account, during inbound and outbound telephone discussions. The CCE's primary ... call center environment. In this role, the CCE will act as the communication liaison between the ...

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

West Valley City, UT · On-site

$17 - $19/hr

... mortgage account, during inbound and outbound telephone discussions. The CCE's primary ... call center environment. In this role, the CCE will act as the communication liaison between the ...

Biz Voice Boost

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Hope Mills, NC · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Biz Voice Boost

Call Center Representative

San Antonio, TX · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

New

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Biz Voice Boost

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Biz Voice Boost

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

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All JobsFinance And Insurance JobsMortgage JobsMortgage Loan Processor JobsEntry Level Mortgage Call Center Jobs

Entry Level Mortgage Call Center information

See salary details

$10

$17

$25

How much do entry level mortgage call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Mortgage Call Center vs Entry Level Mortgage Loan Processor?

AspectEntry Level Mortgage Call CenterEntry Level Mortgage Loan Processor
CredentialsBasic customer service skills, high school diplomaBasic mortgage knowledge, high school diploma or equivalent
Work EnvironmentCall center setting, inbound/outbound callsOffice setting, processing loan documents
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions
Search & Comparison IntentCustomer service, call center roles in mortgage industryLoan processing, mortgage documentation roles

While both roles are entry-level positions within the mortgage industry, the Mortgage Call Center focuses on customer service and communication via calls, whereas the Mortgage Loan Processor handles loan documentation and processing tasks. Understanding these differences helps job seekers target the right position based on their skills and career goals.

More about Entry Level Mortgage Call Center jobs

What are the most commonly searched types of Mortgage Call Center jobs?

The most popular types of Mortgage Call Center jobs are:

What states have the most Entry Level Mortgage Call Center jobs?

States with the most job openings for Entry Level Mortgage Call Center jobs include:

What are popular job titles related to Entry Level Mortgage Call Center jobs?

For Entry Level Mortgage Call Center jobs, the most frequently searched job titles are:

Entry Level Mortgage Call Center jobs near you
Infographic showing various Entry Level Mortgage Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Mortgage Contact Center Agent- CS

MidFirst Bank

Oklahoma City, OK • On-site

$14 - $18.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 17 days ago

MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

73rd of 176 rated banks

Job description

Description

Position Summary (What Will You Do?)

Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the country. We are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented contact center environment. The Contact Center Agent will provide telephone support to Midland Mortgage customers related to the servicing of their mortgage loan accounts via both inbound and outbound telephone interactions. Customer inquiries addressed involve, but are not limited to, accepting payments, providing documents, answering questions related to mortgage verification, escrow, payoff, property damage claims, and helping borrowers with past due accounts find solutions to remain in their homes and avoid foreclosure. All interactions must meet regulatory compliance standards, while actively managing the customer experience by demonstrating empathy, patience and professionalism.

Reasons to Join Our Team

  • Comprehensive compensation package including medical, dental, vision, paid holidays, tuition reimbursement, 401(k) and more.
  • In addition to base pay, this position is eligible for monthly performance-based incentive bonuses.
  • Various available full and part-time work schedules within our business hours of 8AM-7PM Monday-Friday and 9AM-1PM Saturday. Must be available to work one Saturday 9AM-1PM per month.
  • Bilingual candidates fluent in both Spanish and English will earn an additional $2 per hour.
  • Extensive classroom-style on the job training program in home mortgage servicing operations and communications.
  • Friendly business casual atmosphere.

Essential Functions (My day-to-day may look like...)

  • Operate within a fast-paced, dynamic call center environment, utilizing advanced telephony systems to address a wide range of customer inquiries and issues as outlined in the position summary.
  • Take full ownership of the customer experience, consistently meeting individual and team performance benchmarks aligned with industry-best practices.
  • Ensure positive customer experiences by recognizing and responding to emotional cues from customers with compassion and understanding, creating a supportive and reassuring environment, building trust and maintaining composure during challenging interactions.
  • Document all communication in compliance with regulatory guidelines, with appropriate escalation of complex cases.

Requirements (What will make me competitive?)

  • High School diploma or equivalent required (college degree or some college preferred).
  • Minimum of 1 year of customer service experience, preferably in a high-volume or fast-paced environment.
  • Strong communication, problem-solving abilities, and attention to detail.


  • Candidates with previous call center and/or mortgage servicing experience are strongly encouraged to apply.

#MM

Qualifications
Behaviors Enthusiastic - Shows intense and eager enjoyment and interest
Experience 1 - 3 years: Call Center (preferred)
1 - 3 years: Mortgage Servicing (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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