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Entry Level Mortgage Call Center Jobs (NOW HIRING)

Robert Half

Customer Service Representative

Phoenix, AZ · On-site

$19.50/hr

At least 1 year of experience in a customer-facing role, with call center experience strongly preferred. * Mortgage servicing experience is preferred, including exposure to areas such as escrow ...

United Wholesale Mortgage

Entry Level Mortgage Collections

Pontiac, MI · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Meet or exceed performance metrics related to resolution rates, call quality, compliance, and ... Free membership to our large, state-of-the-art fitness center, including exercise classes such as ...

Freedom Mortgage

Remote Loan Advisor

Columbia, MD · On-site +1

Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles). * Maintain regular and punctual attendance. * Comply ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * A high school diploma or GED. * 1 year of customer service or call center experience. * Senior Call ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * A high school diploma or GED. * 1 year of customer service or call center experience. * Senior Call ...

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Call Center Representative We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued ...

Nexxaworks

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Elevare Branding

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Elevare Branding

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

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All JobsFinance and Insurance JobsMortgage JobsMortgage Loan Processor JobsEntry Level Mortgage Call Center Jobs

Entry Level Mortgage Call Center information

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$10

$17

$25

How much do entry level mortgage call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Mortgage Call Center vs Entry Level Mortgage Loan Processor?

AspectEntry Level Mortgage Call CenterEntry Level Mortgage Loan Processor
CredentialsBasic customer service skills, high school diplomaBasic mortgage knowledge, high school diploma or equivalent
Work EnvironmentCall center setting, inbound/outbound callsOffice setting, processing loan documents
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions
Search & Comparison IntentCustomer service, call center roles in mortgage industryLoan processing, mortgage documentation roles

While both roles are entry-level positions within the mortgage industry, the Mortgage Call Center focuses on customer service and communication via calls, whereas the Mortgage Loan Processor handles loan documentation and processing tasks. Understanding these differences helps job seekers target the right position based on their skills and career goals.

More about Entry Level Mortgage Call Center jobs

What are the most commonly searched types of Mortgage Call Center jobs?

The most popular types of Mortgage Call Center jobs are:

What states have the most Entry Level Mortgage Call Center jobs?

States with the most job openings for Entry Level Mortgage Call Center jobs include:

What job categories do people searching Entry Level Mortgage Call Center jobs look for?

The top searched job categories for Entry Level Mortgage Call Center jobs are:

Entry Level Mortgage Call Center jobs near you
Infographic showing various Entry Level Mortgage Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Customer Service Representative

Robert Half

Phoenix, AZ • On-site

$19.50/hr

Temporary

Posted 5 days ago

Job description

We are looking for a Customer Service Representative to support homeowners in Phoenix, Arizona through a wide range of mortgage-related inquiries. This Long-term Contract opportunity is ideal for someone who brings strong service instincts, communicates with professionalism, and can navigate both routine and sensitive customer situations with confidence. In this role, you will assist customers across phone-based interactions while helping resolve account questions, payment concerns, and servicing needs in a fast-paced environment.
Responsibilities:
• Provide attentive and respectful support to homeowners, ensuring each interaction is handled with empathy, accuracy, and professionalism.
• Respond to incoming customer contacts related to online account access, escrow matters, payoff requests, and other mortgage servicing questions.
• Identify homeowners who may qualify for refinancing solutions and connect them with the appropriate origination team for follow-up.
• Conduct outbound outreach on delinquent accounts, primarily those under 30 days past due, while occasionally assisting with more advanced stages of delinquency.
• Assess customer issues in real time and transfer or escalate cases to the correct internal teams when specialized support is needed.
• Maintain expected service, quality, and productivity standards across daily customer interactions.
• Use internal servicing tools effectively to document activity, research account details, and support accurate resolution of customer requests.
• Share practical feedback on system usage and workflow improvements based on day-to-day experience assisting customers.• At least 1 year of experience in a customer-facing role, with call center experience strongly preferred.
• Mortgage servicing experience is preferred, including exposure to areas such as escrow, property tax, insurance, collections, or borrower support.
• High school diploma or equivalent is required; a college degree is preferred.
• Ability to work flexible hours, with schedules that may range from part-time to permanent.
• Strong customer service mindset with the ability to adjust communication style to different personalities and situations.
• Willingness to learn new systems and become proficient in proprietary servicing software.
• Background in mortgage call center environments is highly valued, though candidates with either mortgage servicing or general call center experience will also be considered.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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