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Entry Level Managed Service Provider Jobs in Florida

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Entry Level Managed Service Provider information

What types of technical issues do entry level managed service providers typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an entry level managed service provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an entry level managed service provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What are the most commonly searched types of Managed Service Provider jobs in Florida?

The most popular types of Managed Service Provider jobs in Florida are:

What cities in Florida are hiring for Entry Level Managed Service Provider jobs?

Cities in Florida with the most Entry Level Managed Service Provider job openings:

Infographic showing various Entry Level Managed Service Provider job openings in Florida as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Field Case Manager (RN)

Pivotal Placement Services

Orlando, FL โ€ข On-site

$80K - $90K/yr

Full-time

Medical, Retirement

Re-posted 20 days ago


Job description

Field Case Manager (RN) – Full-Time, Permanent

Join a dynamic and growing Case Management company that empowers Registered Nurses with greater autonomy over their caseloads—while still offering the opportunity to earn bonuses. We are seeking experienced, self-driven RNs with a background in workers’ compensation case management to make a meaningful impact in the lives of injured workers.

As a Field Case Manager, you will assess, coordinate, and monitor medical care for injured employees, collaborating with healthcare providers, therapists, employers, and insurance carriers to ensure optimal outcomes.


Qualifications:
  • Active Florida RN license required
  • Experience in workers’ compensation
  • Background in occupational health or employee health is a plus
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • Valid Driver’s License required

What We Offer:
  • Competitive salary with monthly bonus potential
  • Mileage reimbursement
  • Home office equipment provided
  • Comprehensive benefits package including:
    • Health Insurance
    • 401(k) with company match

About Us:

Pivotal Placement Services, based in Central Florida, is a national workforce solutions firm specializing in healthcare staffing—from frontline staff to executive leadership. We offer tailored services including Direct Placement, Right-to-Hire Contract Staffing, and Managed Service Provider (MSP)/Vendor Managed Services (VMS) engagements across the U.S.

Pivotal Placement Services is an Equal Opportunity Employer.