Entry Level M365 Engineer Jobs (NOW HIRING)

Job Summary:
DGR Systems is an IT service provider focused on helping companies optimize their technology investments. They are seeking an Associate Engineer for Microsoft 365 solutions, an entry-level role aimed at individuals early in their technical careers, responsible for supporting Microsoft 365 engagements through various administrative and technical tasks.
Responsibilities:
• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work.
• Assist Engineers and Senior Engineers with customer engagements, project activities, assessments, and implementation support.
• Perform surface-level tenant reviews, basic health checks, configuration validation, and research using provided guidance, standards, and checklists.
• Document technical findings, configuration notes, ticket activity, project contributions, and work completed.
• Follow DGR delivery standards, engineering practices, escalation paths, and documented procedures.
• Identify when issues require escalation and work with Engineers or Senior Engineers to understand recommended remediation approaches.
• Pursue Microsoft certifications, technical training, and hands-on learning aligned to progression toward Engineer and Senior Engineer responsibilities.
• Build increasing familiarity with Microsoft 365 features, security recommendations, delivery standards, and customer-facing consulting practices.
Qualifications:
Required:
• At least one year of experience working with Microsoft 365 technologies in an administrative or support capacity.
• Interest in developing Microsoft 365 administration skills, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business.
• Ability to follow documented procedures, checklists, troubleshooting steps, and engineering guidance.
• Developing troubleshooting mindset for common access, collaboration, productivity, and Microsoft 365 administration issues.
• Awareness of Microsoft 365 security concepts such as MFA, Conditional Access, and email protection.
• Exposure to PowerShell or willingness to learn basic administrative scripting.
• Excellent communication and customer service skills.
• Ability to balance assigned tickets, project support, administrative tasks, and learning objectives in a consulting engineering environment.
Preferred:
• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft 365 Administrator Associate/Expert
• Messaging Administrator Associate
• Power Platform exposure preferred
Company:
DGR Systems provides full range of IT services and solutions. Founded in 2009, the company is headquartered in Clearwater, USA, with a team of 51-200 employees. The company is currently Growth Stage.