Streaming Video Operations Transmission Coordinator
Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audiovideometadata continuity of all live event feeds. The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams, teleport facilities, and technology vendors.
Your day-to-day
Responsible for transmission coordination and check-in for live events following the broadcast schedule
Troubleshooting and monitoring of all contribution feeds, video and audio signals to ensure trouble-free broadcasts
Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events
Maintain working knowledge of the company's transmission networks and their capabilities. Maintains working knowledge and can execute transmission triage procedures. Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event
Troubleshoot, investigate, document, and communicate a root cause analysis for any service interruption or anomaly on any streams
Must know about IP transmission and IP video workflows
Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs
Interacts with transmission carriers to resolve issues, escalations, maintenance, and overall performance
Establishing standard operating procedures for all transmission technologies activities which include audiovideo and communications check-in and QC process for remotes, outgoing transmission activity, and ingest
Provides quality control and support to all departments in need of feeds assistance
Partner with engineering teams to troubleshoot higher-level problems
Assist in equipment testing and configuration as needed
Qualifications
What you bring to the team
You have
BSBA Degree or knowledge of OTT video distribution, contribution technology, and architecture
1 year experience working within the Transmission Master Control Production Control Room or Media Ingest/Fulfillment work environment. Direct experience working with IP-based or fiber-based transmission workflows and vendors is preferred
Understanding of MVPD-based linear ecosystem and working knowledge of OTT video distribution technology/architecture including experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, MPEG-DASH
Understanding digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video 24 HEVC, MPEG2 TS Video and Audio Codecs, AVC HEVC, AAC, EAC3, ATMOS, HDR, SCTE35, ESNI signaling, closed captions, QAM video distribution, and adsplicing
Ability to assess and troubleshoot video and audio quality
Experience with cloud-based infrastructure
Demonstrated ability to prioritize under time constraints and work successfully in a fast-paced environment independently
Operate both independently and as part of a broader team, balance multiple tasks and projects simultaneously in a results-oriented environment
Willingness and open availability to work flexible hours including nights and weekends to meet the 24/7 operational needs
You might also have
Knowledge of leading streaming technologies including UHD 4K HDR and low latency
Passion for new technologies, sports, and entertainment