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Entry Level Live Chat Agent Jobs in California (NOW HIRING)

DR Horton, Inc.

Online Sales Concierge

San Ramon, CA · On-site

$17.25 - $22.25/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone

DR Horton

Online Sales Concierge

San Ramon, CA · On-site

$17.25 - $22.25/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28/hr

About Tixr Tixr is the world's largest, fastest-growing privately-held primary ticketing and live ... Respond promptly and empathetically to fan inquiries across chat and email, primarily through ...

SH Hotels and Resorts

Front Office Agent

West Hollywood, CA · On-site

$18.25 - $22.50/hr

... chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of ... The purpose we live by impacts the lives of our team members, drives the experiences for our guests ...

SH Hotels and Resorts

Front Office Agent

West Hollywood, CA · On-site

$18.25 - $22.50/hr

... chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of ... The purpose we live by impacts the lives of our team members, drives the experiences for our guests ...

SH Hotels and Resorts

Front Office Agent

West Hollywood, CA · On-site

$18.25 - $22.50/hr

... chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of ... The purpose we live by impacts the lives of our team members, drives the experiences for our guests ...

SH Hotels and Resorts

Front Office Agent

West Hollywood, CA · On-site

$18.25 - $22.50/hr

... chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of ... The purpose we live by impacts the lives of our team members, drives the experiences for our guests ...

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All JobsLive Chat Agent JobsEntry Level Live Chat Agent JobsEntry Level Live Chat Agent Jobs in California

Entry Level Live Chat Agent information

What is an entry level live chat agent?

Entry level live chat agents are customer service professionals who assist customers through online chat platforms. They typically answer questions, provide support, and resolve issues related to products or services in real time. These positions are often suitable for those new to customer service, as they require strong communication skills but usually offer on-the-job training. Entry level live chat agents work for a variety of industries, including retail, technology, and finance. The role often provides flexible scheduling and can sometimes be performed remotely.

What are the key skills and qualifications needed to thrive as an entry level live chat agent?

To thrive as an Entry Level Live Chat Agent, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing tools is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents stand out in delivering positive experiences. These skills are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining brand reputation in a digital environment.

What are some common challenges faced by entry level live chat agents and how can they be overcome?

Entry level live chat agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or upset customers, and quickly learning a company's products or services. To overcome these, it's helpful to develop strong multitasking skills, remain calm and empathetic under pressure, and take advantage of training resources provided by the employer. Regular feedback from supervisors and collaborating with more experienced team members can also accelerate learning and improve performance.

What is the difference between Entry Level Live Chat Agent vs Customer Service Representative?

AspectEntry Level Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or call center settingCall centers, retail, or office settings
Industry UsagePrimarily in e-commerce, tech, and online servicesRetail, telecom, banking, and various industries

Both roles involve assisting customers, but Entry Level Live Chat Agents focus on online chat support, while Customer Service Representatives may handle calls, emails, or in-person interactions. The chat agent role often requires quick typing skills and familiarity with chat platforms, whereas customer service reps may need broader communication skills. Understanding these differences helps job seekers choose the best fit for their skills and career goals.

What are the most commonly searched types of Live Chat Agent jobs in California?

The most popular types of Live Chat Agent jobs in California are:

What are popular job titles related to Entry Level Live Chat Agent jobs in California?

For Entry Level Live Chat Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Live Chat Agent jobs in California look for?

The top searched job categories for Entry Level Live Chat Agent jobs in California are:

Entry Level Live Chat Agent jobs near you
Infographic showing various Entry Level Live Chat Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Online Sales Concierge

DR Horton, Inc.

San Ramon, CA • On-site

$17.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate specializes in the process of converting internet leads to onsite traffic/sales. The annual compensation for this role is $60,000, plus bonus for appointments kept and leads converting to closed sales.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Minimal overnight travel may be required for training purposes

Education and/or Experience
  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email
  • Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
  • The noise level is generally moderate

Preferred Qualifications
  • Licensing requirements vary by state

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder.#WeBuildPeopleToo

What D.R. Horton employees say

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