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Entry Level It Jobs in Boca Raton, FL (NOW HIRING)

WheelHouse IT

IT Support Escalation

Fort Lauderdale, FL · On-site

$48K - $55K/yr

Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality ... This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ...

WheelHouse IT

IT Support Escalation

Fort Lauderdale, FL · On-site

$48K - $55K/yr

Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality ... This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ...

QMGAC Inc

Be Seen First

Business Sales Assistant ENTRY LEVEL

Plantation, FL · On-site

$45K - $65K/yr

It is this type of competitiveness that delivers the results clients expect. Additionally, they ... This is an entry-level position. Experience in sales is not a requirement, and QMG provides full ...

QMGAC Inc

Be Seen First

Business Sales Assistant ENTRY LEVEL

Plantation, FL · On-site

$45K - $65K/yr

It is this type of competitiveness that delivers the results clients expect. Additionally, they ... This is an entry-level position. Experience in sales is not a requirement, and QMG provides full ...

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All JobsEntry Level It JobsEntry Level It Jobs in Boca Raton, FL

Entry Level It information

See Boca Raton, FL salary details

$10

$17

$23

How much do entry level it jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level it in Boca Raton, FL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.96 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level It position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

What is an Entry Level IT job?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are typical daily responsibilities for an Entry Level IT team member?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What are the most commonly searched types of It jobs in Boca Raton, FL? The most popular types of It jobs in Boca Raton, FL are:
What job categories do people searching Entry Level It jobs in Boca Raton, FL look for? The top searched job categories for Entry Level It jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Entry Level It jobs? Cities near Boca Raton, FL with the most Entry Level It job openings:
Entry Level It jobs near you
Infographic showing various Entry Level It job openings in Boca Raton, FL as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,545 per year, or $17.1 per hour.
IT Support Escalation

IT Support Escalation

WheelHouse IT

Fort Lauderdale, FL • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality technical support and mentorship to our clients. This position is located in Ft Lauderdale, FL.  This is NOT an entry level position.  MUST have a minimum of 2 years MSP experience.

As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.

The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects.

Basic Functions:

  • Provide IT support relating to issues with internal systems and network infrastructure.
  • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Support services for virtualization technologies: VMware, Citrix, and Microsoft.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Administer hosted and cloud solutions for customers using technologies that meet their requirements.
  • Support disaster recovery solutions.
  • Remote access solution support: VPN, Terminal Services, and Citrix.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
  • Document maintenance for all computer systems and network infrastructure.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Additional Duties and Responsibilities:

  • Improve customer service, perception, and satisfaction.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
  • Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
  • Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.

Knowledge, Skills, and Abilities:

  • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: an ability to match resources to technical issues appropriately.
  • Service awareness of all organization’s key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service requests.

Benefits:

  • 401K with company match
  • Company provided mobile phone
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Performance-based incentives
  • Generous bonus levels
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • PTO
  • All the Mario Cart, Beyblade, and Dungeons & Dragons you can handle

Compensation Range: $50K - $55K, inclusive of base salary and bonuses, depending on experience and qualifications.

If you have a passion for IT and want to join a dynamic team, we encourage you to apply for this exciting opportunity.

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