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Entry Level It Support Jobs in Riverside, CA (NOW HIRING)

Akido

IT Support Specialist I

Pomona, CA · On-site

$21.63 - $25.24/hr

The Opportunity We are looking for a motivated and detail-oriented IT Support Specialist I to join our growing IT support team. Reporting to the IT Manager, this role is essential in maintaining day ...

Akido

IT Support Specialist I

Pomona, CA

$21.63 - $25.24/hr

The Opportunity We are looking for a motivated and detail-oriented IT Support Specialist I to join our growing IT support team. Reporting to the IT Manager, this role is essential in maintaining day ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Riverside, CA

Entry Level It Support information

See Riverside, CA salary details

$12

$19

$27

How much do entry level it support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level it support in Riverside, CA is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Riverside, CA? The most popular types of It Support jobs in Riverside, CA are:
What are popular job titles related to Entry Level It Support jobs in Riverside, CA? For Entry Level It Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Riverside, CA look for? The top searched job categories for Entry Level It Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level It Support jobs? Cities near Riverside, CA with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Riverside, CA as of May 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,344 per year, or $19.4 per hour.

IT Support Specialist I

Akido

Pomona, CA • On-site

$21.63 - $25.24/hr

Full-time

Medical, Life, Retirement

Posted 9 days ago

Job description

Akido builds AI-powered doctors Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.
The Opportunity
We are looking for a motivated and detail-oriented IT Support Specialist I to join our growing IT support team. Reporting to the IT Manager, this role is essential in maintaining day-to-day technical operations across the organization. You'll play a key role in supporting end-users with hardware and Office 365 tools, ensuring seamless productivity and minimal downtime. This is a great opportunity to grow your technical skills and gain hands-on experience in a fast-paced, team-oriented environment.
What you'll do
  • Provide first-level technical support for hardware, software, and network-related issues.
  • Install, configure, and maintain desktop and laptop computers, printers, and peripheral devices.
  • Support end-users with Microsoft Office 365 tools including Outlook, Teams, OneDrive, and SharePoint.
  • Assist in setting up new employee workstations, accounts, and devices.
  • Maintain accurate asset inventory of IT equipment and software licenses.
  • Perform routine system maintenance, software updates, and troubleshooting.
  • Document support activities, technical solutions, and standard procedures.
  • Escalate more complex technical problems to senior technicians or system administrators.
  • Collaborate with other IT staff to improve support processes and user experience.

Who you are
  • Associate's degree or equivalent certification in IT, Computer Science, or a related field (preferred)
  • Basic knowledge of Windows operating systems and computer hardware (preferred)
  • Familiarity with Microsoft Office 365 (Outlook, Word, Excel, Teams, etc.) (preferred)
  • Strong problem-solving abilities and attention to detail (preferred)
  • Excellent communication and customer service skills (preferred)
  • Able to work independently and as part of a team (preferred)
  • A+ Certification or similar IT credential (preferred)
  • Experience with ticketing or helpdesk systems (preferred)

Benefits
  • Health benefits
  • 401K
  • Long-term disability
  • Life insurance
  • Paid Leaves

Salary range
$21.63-$25.24 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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