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Entry Level It Support Jobs in Washington (NOW HIRING)

Allan Myers, Inc

IT Support Technician

Fairfax, VA

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

Enginuity

IT Support Analyst

Columbia, MD

$38K - $77K/yr

ESSENTIAL FUNCTIONS: * IT Support - * Monitor ticketing system to document, assign and resolve end user technical problems. * Follow-up with customers to ensure appropriate resolutions have been ...

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

CWPS

Corporate IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

U.S. Navy

IT Support Specialist

Crownsville, MD

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Colmar Manor, MD

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fairfax, VA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Marlow Heights, MD

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sterling, VA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 41-60

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Washington

Entry Level It Support information

See Washington salary details

$13

$21

$29

How much do entry level it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it support in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Washington? The most popular types of It Support jobs in Washington are:
What are popular job titles related to Entry Level It Support jobs in Washington? For Entry Level It Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Washington look for? The top searched job categories for Entry Level It Support jobs in Washington are:
What cities in Washington are hiring for Entry Level It Support jobs? Cities in Washington with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.

IT Support Analyst

Corporate Office Properties Trust

Columbia, MD • On-site

$38K - $77K/yr

Full-time

Medical, Dental, Vision

Posted 17 days ago

Job description

POSITION SUMMARY:
Provide Tier I/II desktop operating systems and application support to end user base. Monitor help desk phone, email, and support ticketing system to receive, record and resolve issues. Identify the need for and contribute to the creation of knowledge articles for internal and customer reference. Onboard and Off board employees, temps, contractors, and consultants. Assist with the administration of all account-based network services, including Active Directory domain end user, device and policy management, email and instant messaging, IP telephony and messaging and application-specific administrative functions. Responsible for the IT Asset Management program for the organization.
ESSENTIAL FUNCTIONS:
  • IT Support -
    • Monitor ticketing system to document, assign and resolve end user technical problems.
    • Follow-up with customers to ensure appropriate resolutions have been implemented.
    • Identify, image, configure, customize, assign and deliver workstations for new users, current user equipment upgrades and current user PC re-images.
    • Conduct new user orientation as appropriate.
    • Retrieve, re-image and store PC equipment from separating employees, temps, contractors and consultants.
    • Maintain PC image library.
    • Perform all PC workstation, peripherals and IT phone moves for employee, temp, contractor, and consultant physical moves.
    • Setup laptops and projectors for conference room meetings in HQ.
  • Documentation and Administration -
    • Responsible for maintaining inventory records/asset management, monitoring repairs and procuring IT-authorized hardware and software.
    • Assists in administering Active Directory domain accounts as required.
    • On board and Off board users by assisting in the creation and suspension of all relevant domain, email, VOIP phone and application accounts as necessary.
    • Create, update, and solicit documentation from team members to ensure appropriate knowledge of systems and applications is available.
    • As a knowledge center contributor, introduce efficiencies to support processes and provide customers with self-help resources, as appropriate.

SECONDARY RESPONSIBILITIES:
  • Collaborate with staff in all areas of IT
  • Perform other job-related duties as assigned.

QUALIFICATIONS:
Education - Bachelor's in Computer Science, Engineering or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.
Further Training - A+ and Network+ certifications or equivalent
Professional Experience -
  • One year of related work experience providing Tier I and Tier II desktop application, operating system support and customer service.
  • One year experience in an Active Directory and Microsoft Exchange environment preferred.
  • Experience with IT Management tools; Service Now, Quest Kace, Meraki, End Point Manager, MS 365 Admin.

Computer Skills -
  • Network and desktop knowledge and experience including experience with any of the following:
    • Client Server: Windows 2016/2019/2022
    • Desktop: Windows 10/11, Outlook, Visio, Project, MS Office 365
    • Client Hardware: Workstations, Laptops, Tablets, Apple iOS Devices
    • Systems Management: MDM Software (Meraki/End Point Manager)
  • Network: Strong TCP/IP knowledge, including experience with firewall configuration.

Mobility - N/A
Other Requirements -
  • Excellent communication and customer service skills.
  • Demonstrated ability to prioritize and problem solve.
  • Strong time management and sense of urgency.
  • Troubleshooting skills to resolve issues.

Pay Range: $38,500 - $77,500
CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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