IT Support Specialist
Statham, GA · On-site
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable ...
IT Support Specialist
Statham, GA · On-site
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable ...
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable ...
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable ...
IT Support Specialist 2
Atlanta, GA · On-site
The IT Support Specialist will work closely with internal teams, external service providers, and the agency's security office to manage end-user devices, provide IT assistance, and ensure a secure ...
Quick apply
IT Support Specialist 2
Atlanta, GA · On-site
The IT Support Specialist will work closely with internal teams, external service providers, and the agency's security office to manage end-user devices, provide IT assistance, and ensure a secure ...
IT Support Technician II
Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
IT Support Technician II
Forest Park, GA · On-site
$20.75 - $28.50/hr
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...
IT Support Specialist
Atlanta, GA · On-site
Job Type Full-time Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application ...
IT Support Specialist
Atlanta, GA · On-site
Job Type Full-time Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application ...
IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to Hire We're working with a growing organization that's looking for an IT Support Lead who's ready for ...
Quick apply
IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to Hire We're working with a growing organization that's looking for an IT Support Lead who's ready for ...
IT Support Specialist
Atlanta, GA · Hybrid
Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues ...
IT Support Specialist
Atlanta, GA · Hybrid
Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues ...
IT Support Specialist
Atlanta, GA · On-site
This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues, and ...
Quick apply
IT Support Specialist
Atlanta, GA · On-site
This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues, and ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Georgia salary details
$9.95 - $11.05
1% of jobs
$11.05 - $12.16
4% of jobs
$13.03 is the 25th percentile. Wages below this are outliers.
$12.16 - $13.27
25% of jobs
$13.27 - $14.37
14% of jobs
The median wage is $14.80 / hr.
$14.37 - $15.48
14% of jobs
$15.48 - $16.59
10% of jobs
$17.14 is the 75th percentile. Wages above this are outliers.
$16.59 - $17.70
13% of jobs
$17.70 - $18.80
4% of jobs
$18.80 - $19.91
8% of jobs
$19.91 - $21.02
3% of jobs
$21.02 - $22.12
3% of jobs
$9
$15
$22
How much do entry level it support jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for entry level it support in Georgia is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.26 per hour, depending on experience, location, and employer.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Georgia? The most popular types of It Support jobs in Georgia are:
What are popular job titles related to Entry Level It Support jobs in Georgia? For Entry Level It Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Georgia look for? The top searched job categories for Entry Level It Support jobs in Georgia are:
What cities in Georgia are hiring for Entry Level It Support jobs? Cities in Georgia with the most Entry Level It Support job openings:
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 17 days ago
Job description
Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.
At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.
Do we have your attention? Keep reading.
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable resolving a printer jam, managing Active Directory accounts, and coordinating with hardware vendors and who takes pride in keeping a site running smoothly.
This is a broad, highly visible role. You will be the face of IT at your site, and your ability to build trust with end users and escalate effectively to central IT teams is as important as your technical skills.
This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership.
Are you passionate about this work?
If this sounds like you, we want to connect!
Preferred Experience:
What's in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
#ZAM
Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.
Do we have your attention? Keep reading.
This role is responsible for day-to-day end-user support, light systems administration, and overall IT site ownership. The ideal candidate is a hands-on technologist who is equally comfortable resolving a printer jam, managing Active Directory accounts, and coordinating with hardware vendors and who takes pride in keeping a site running smoothly.
This is a broad, highly visible role. You will be the face of IT at your site, and your ability to build trust with end users and escalate effectively to central IT teams is as important as your technical skills.
This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership.
Are you passionate about this work?
- Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructure
- End User support for desktops, laptops, mobile devices, printers, and business & productivity applications
- Perform system patching and updates using N-able
- Monitor system performance, uptime, and overall environment health
- Provide onsite support for the Statham location and remote support for an out-of-state site
- Administer Active Directory including user setup, deactivation, and access management
- Maintain backup and recovery processes and follow corporate cybersecurity procedures
- Manage IT assets including hardware inventory, software licensing, and lifecycle tracking
- Maintain documentation including SOPs, onboarding/offboarding processes, and support procedures
- Coordinate with vendors and support projects as directed by Business Unit IT leadership
- Execute all work in alignment with established IT standards and direction
If this sounds like you, we want to connect!
- Experience with Windows Server, Hyper-V, and Active Directory
- Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching/routing)
- Experience with patch management tools such as N-able or similar
- Experience supporting multi-site environments (onsite and remote)
- Proven ability to manage daily IT operations independently
- Strong troubleshooting, organization, and prioritization skills
- Excellent communication and customer service mindset
- Demonstrated ability to operate effectively within established IT standards and processes
- Ability to appropriately escalate and obtain IT leadership approval for changes outside of routine support and maintenance
Preferred Experience:
- Experience in a manufacturing environment
- Experience with SharePoint and Access databases
- Familiarity with backup solutions (e.g., Barracuda, Veeam)
What's in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
#ZAM
Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Pro Mach
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Covington, KY, US
Year founded
1998