This role serves as the system owner and architect for user provisioning, hierarchy design, and curriculum learning paths across franchisee, field, and Support Center audiences. This position blends ...
This role serves as the system owner and architect for user provisioning, hierarchy design, and curriculum learning paths across franchisee, field, and Support Center audiences. This position blends ...
Strong knowledge of user provisioning and incident management. * Proficient in HTML, JavaScript, and board creation. * Familiarity with GIS integration and the ArcGIS API. * Experience with cloud and ...
Quick apply
Strong knowledge of user provisioning and incident management. * Proficient in HTML, JavaScript, and board creation. * Familiarity with GIS integration and the ArcGIS API. * Experience with cloud and ...
IAM / Okta Engineer
Atlanta, GA · On-site
Manage user provisioning and de-provisioning workflows * Ensure high availability and security of the IAM environment * Collaborate with security, infrastructure, and application teams to implement ...
Quick apply
IAM / Okta Engineer
Atlanta, GA · On-site
Manage user provisioning and de-provisioning workflows * Ensure high availability and security of the IAM environment * Collaborate with security, infrastructure, and application teams to implement ...
Proficiency in Workday user provisioning and security troubleshooting. * Knowledge of Single-Sign-On (SSO) and Multi-Factor Authentication (MFA). * Familiarity with data privacy standards and ...
Quick apply
Proficiency in Workday user provisioning and security troubleshooting. * Knowledge of Single-Sign-On (SSO) and Multi-Factor Authentication (MFA). * Familiarity with data privacy standards and ...
... user provisioning, role design, access control, and regular security audits • 10+ years of experience supporting day-to-day operations of Oracle Fusion Cloud ERP environments, including ...
Quick apply
... user provisioning, role design, access control, and regular security audits • 10+ years of experience supporting day-to-day operations of Oracle Fusion Cloud ERP environments, including ...
Administer enterprise infrastructure by managing Active Directory, provisioning user accounts and access permissions, and maintaining server operating systems (Windows/Linux) to ensure high ...
Administer enterprise infrastructure by managing Active Directory, provisioning user accounts and access permissions, and maintaining server operating systems (Windows/Linux) to ensure high ...
Systems Administrator Jr
Athens, GA · On-site
Administer enterprise infrastructure by managing Active Directory, provisioning user accounts and access permissions, and maintaining server operating systems (Windows/Linux) to ensure high ...
Systems Administrator Jr
Athens, GA · On-site
Administer enterprise infrastructure by managing Active Directory, provisioning user accounts and access permissions, and maintaining server operating systems (Windows/Linux) to ensure high ...
... User Provisioning and De-Provisioning processes. • Proficiency in Workday HCM and security modules with the ability to troubleshoot and resolve access and security issues. • Ability to ...
... User Provisioning and De-Provisioning processes. • Proficiency in Workday HCM and security modules with the ability to troubleshoot and resolve access and security issues. • Ability to ...
Wire up SAML/OAuth auth and automate user provisioning via SCIM from Azure AD. Must : Terraform modules. Own Snowflake + AzureRM provider modules with remote state in Azure Blob and storage-lease ...
New
Wire up SAML/OAuth auth and automate user provisioning via SCIM from Azure AD. Must : Terraform modules. Own Snowflake + AzureRM provider modules with remote state in Azure Blob and storage-lease ...
New
Specialist, IT Support
Atlanta, GA · On-site
Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment). * Monitor system alerts and follow ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment). * Monitor system alerts and follow ...
Implement automated user provisioning and enrollment rules for at least one priority audience. By 90 days Achieve 99.9 percent integration uptime for core systems, and reduce manual admin workload by ...
Implement automated user provisioning and enrollment rules for at least one priority audience. By 90 days Achieve 99.9 percent integration uptime for core systems, and reduce manual admin workload by ...
Specialist, IT Support
Atlanta, GA · On-site
Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment). * Monitor system alerts and follow ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment). * Monitor system alerts and follow ...
Key Responsibilities • Administer and manage enterprise AI platforms including ChatGPT Enterprise, Microsoft Copilot, Claude, and related tools • Manage user provisioning, access controls, SSO ...
New
Key Responsibilities • Administer and manage enterprise AI platforms including ChatGPT Enterprise, Microsoft Copilot, Claude, and related tools • Manage user provisioning, access controls, SSO ...
New
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Strong understanding of user provisioning, incident configuration, roles, and positions. * Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar)
Quick apply
Strong understanding of user provisioning, incident configuration, roles, and positions. * Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar)
IT Systems Support Technician
Alpharetta, GA · On-site
$20.50 - $28/hr
... user provisioning, group management, password and MFA support • Experience with Intune or another MDM platform, including device enrollment and policy assignment • Comfortable running and ...
IT Systems Support Technician
Alpharetta, GA · On-site
$20.50 - $28/hr
... user provisioning, group management, password and MFA support • Experience with Intune or another MDM platform, including device enrollment and policy assignment • Comfortable running and ...
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Maintain Cisco Telephony Systems - trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Maintain Cisco Telephony Systems trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Maintain Cisco Telephony Systems trouble response and user provisioning. * Support VPN client technology/connection. * Other technical support needs as required (examples: mobile devices, tablets ...
Snowflake Infra Architect
Atlanta, GA · On-site
Wire up SAML/OAuth auth and automate user provisioning via SCIM from Azure AD. * Must have experience in Terraform modules. Own Snowflake + AzureRM provider modules with remote state in Azure Blob ...
New
Snowflake Infra Architect
Atlanta, GA · On-site
Wire up SAML/OAuth auth and automate user provisioning via SCIM from Azure AD. * Must have experience in Terraform modules. Own Snowflake + AzureRM provider modules with remote state in Azure Blob ...
New
... User Provisioning and De-Provisioning processes. • Proficiency in Workday HCM and security modules with the ability to troubleshoot and resolve access and security issues. • Ability to ...
Quick apply
... User Provisioning and De-Provisioning processes. • Proficiency in Workday HCM and security modules with the ability to troubleshoot and resolve access and security issues. • Ability to ...
User Provisioning information
See Georgia salary details
$62.5K - $74.7K
12% of jobs
$86.6K is the 25th percentile. Wages below this are outliers.
$74.7K - $86.8K
14% of jobs
The median wage is $95K / yr.
$86.8K - $99K
37% of jobs
$99K - $111.2K
5% of jobs
$111.2K - $123.3K
4% of jobs
$133.2K is the 75th percentile. Wages above this are outliers.
$123.3K - $135.5K
4% of jobs
$135.5K - $147.7K
11% of jobs
$147.7K - $159.8K
4% of jobs
$159.8K - $172K
1% of jobs
$172K - $184.2K
4% of jobs
$184.2K - $196.3K
4% of jobs
$62.5K
$112.3K
$196.3K
How much do user provisioning jobs pay per year?
What are the key skills and qualifications needed to thrive in the User Provisioning position, and why are they important?
To thrive in User Provisioning, you need a solid understanding of identity and access management (IAM) principles, attention to detail, and strong analytical skills, often supported by a background in IT or information security. Familiarity with user provisioning tools like Microsoft Active Directory, Okta, or SailPoint, and certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are commonly required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you excel when coordinating with multiple teams and handling sensitive data. These abilities are crucial for ensuring timely, secure, and accurate user access while minimizing security risks to the organization.
What is a User Provisioning job?
A User Provisioning job involves managing user access to systems, applications, and data within an organization. This includes creating, modifying, and deleting user accounts based on role-based access controls and security policies. It ensures that employees have the right permissions while maintaining security and compliance. User provisioning professionals often work with identity management tools and collaborate with IT and security teams to streamline access management processes.
What does a typical day look like for someone working in User Provisioning?
A typical day in User Provisioning involves processing requests for new user accounts, modifying or disabling access as employees move roles or leave the organization, and responding to access-related support tickets. You'll collaborate closely with HR, IT support, security teams, and department managers to ensure timely and secure access for all users. Regular tasks include auditing user permissions, updating documentation, and helping to enforce policies and compliance standards. The work environment is often fast-paced, requiring a high degree of accuracy and responsiveness to quickly changing business needs.

Full-time
Posted 27 days ago
Job description
The Manager, Learning Management Systems (LMS) is responsible for the strategic ownership, administration, and continuous evolution of Tropical Smoothie Cafe’s Learning Management System . This role serves as the system owner and architect for user provisioning, hierarchy design, and curriculum learning paths across franchisee, field, and Support Center audiences.
This position blends technical system management with forward-thinking learning design. The Manager leads eLearning development, content governance, and platform innovation, leveraging AI-enabled tools where appropriate to improve speed to competence, operational consistency, and learning effectiveness.
ESSENTIAL JOB RESPONSIBILITIES
LMS Ownership amp; System Architecture
- Own the LMS platform configuration, hierarchy, roles, permissions, and governance.
- Maintain scalable system architecture aligned to franchisee ownership, cafe structure, field leadership, and Support Center roles.
- Serve as a primary liaison with LMS for enhancements, testing, and platform releases.
- Ensure system stability, data integrity, and reporting accuracy.
- Design and maintain standardized user provisioning models by role (Crew, Manager, Franchisee, FBC, Support Center).
- Partner with Operations, HR, and Technology to align access controls with joint-employer and brand governance considerations.
- Maintain SOPs and documentation for onboarding, offboarding, and role changes.
- Design, organize, and maintain structured learning paths by role and tenure.
- Ensure learning journeys are intuitive, progressive, and aligned to operational priorities and brand standards.
- Regularly audit, refresh, and retire content to prevent outdated or duplicative materials.
- Develop high-quality eLearning content using modern instructional design principles.
- Leverage video, microlearning, interactive modules, and job aids to support diverse learning needs.
- Maintain disciplined asset organization, version control, and documentation standards.
- Lead Cafe Readiness programs including Franchise Orientation and Certified Training Cafe standards.
- Partner with Operations to ensure training is executable in real cafe environments.
- Translate operational standards and initiatives into clear learning and readiness requirements.
- Identify and pilot AI-enabled tools to support content creation, personalization, assessments, and insights.
- Use LMS data and analytics to inform training improvements and future roadmap opportunities.
- Stay current on learning technology and franchise training best practices.
- Partner with Operations, Field Leadership, Technology, Marketing, and HR to support enterprise initiatives.
- Translate operational changes and new programs into effective, scalable learning solutions.
- 5+ years of LMS administration or management experience in a multi-unit or franchise environment.
- Demonstrated experience with system architecture, user provisioning, and role-based access.
- Proven experience designing learning paths and developing eLearning content.
- Strong organizational skills with exceptional attention to detail.
- Ability to influence cross-functionally without direct authority.
- Restaurant, retail, or franchise experience.
- Hands-on experience with eLearning authoring tools (Articulate, Rise, Captivate).
- Experience leveraging AI tools in learning or content development.
Bachelor’s degree preferred in Learning amp; Development, Instructional Design, Education Technology, Operations, or related field, or equivalent relevant experience.
WORKING CONDITIONS
Office-based role in Atlanta, GA with cross-functional collaboration and occasional field interaction.
BUDGETARY RESPONSIBILITY
No direct budget authority; role significantly impacts training effectiveness, operational consistency, and system scalability.
About Tropical Smoothies
Sourced by ZipRecruiter
Industry
Marketing
Company size
1 - 10 Employees
Headquarters location
Houston, TX, US